hello24.ai vs WhatsApp

RATING:

4.7

(21)

hello24.ai has 21 reviews and a rating of 4.71 / 5 stars vs WhatsApp which has 15743 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (21)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 9, 2024
May 17, 2024
Pros/Cons
  • Pros

  • Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.
  • It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.
  • Cons

  • Doesn't work well with Safari browser. We tried & were told to use Google chrome.
  • UI - their platform UI for business is based on the new technology (I was told Google Flutter?) which could sometimes create problems in Safari; With Google Chrome, the platform is seamless.
Read all user reviews
  • Pros

  • One thing I love the most about this software is the speed, the way it loads rapidly and ability to communicate with customers instantly is what makes me love the app.
  • WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.
  • Cons

  • Lost my old contact no so lost all old contacts, so many irrelevant addition to promotional group once I shared contact with someone.
  • What bothers me is that it can be used for illegal activity because of the design of the app.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos