Kommunicate login
Supported Operating System(s):
Web browser (OS agnostic)About Kommunicate
Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communications, chatbots, contact management and more. Professionals can create a knowledge base with a customizable interface, allowing clients to quickly resolve queries using an FAQ chatbot and the search functionality.
Key features of Kommunicate include WYSIWYG editor, lead collection, push notifications, conversation routing and reporting/analytics. It lets users create custom greeting messages for website visitors, set up quick responses to common queries and manage user access permissions. Additionally, businesses can use pre-defined artificial intelligence (AI)-enabled chatbots to communicate with clients and transition from bots to customer servic...
20 Reviews of Kommunicate
Average User Ratings
Overall
4.55 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
January 2020
Jorge Esteban from b4bcompany
Verified Reviewer
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
The best option
We use Kommunicate with our clients to integrate bots and human support.
Pros
It's easy to configure and use. Also the support team is great!
Cons
Nothing! Actually all is running good. We haven't problems
January 2020
Sergey from Latam Digital Marketing
Verified Reviewer
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
Impact for our first project using Kommunicate
The whole company is satisfied with the product, as it has increased by 800% the flow of conversations that were maintained on our site, compared to the tool that was used before.
Pros
the possibility to connect our Chatbots made in DialogFlow in a very fast and simple way.
Cons
It's a pretty new platform in my opinion and we need to polish some aspects, but that if, any doubts or queries you have about the platform (or something you don't find on it and you need to implement it) are answering very quickly by email ...
Reasons for Choosing Kommunicate
is the most affordable product that fits our needs in the market.
April 2019
Shirish from Aadi Infotech
Verified Reviewer
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
April 2019
Kommunicate Product Review
Pros
It is a really Cool Platform. We were searching for a Platform like this which has a Dashboard for Chats and can also be integrated to various Chatbot Platforms like Dialogflow. As Dialogflow doesn't have a Dashboard of its own where one can see the Chat History based on the users. So kommunicate was very useful in that regard.
Cons
There are still more features which can be added, making it much better. Allowing Integrations with more platforms. More AI based features in the Chat would be great. Personalization of the Chat with the User.
March 2020
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
The best AI chat
The software and the support team works like a charm! They deliver everything we need to run a chat powered by AI.
Pros
Integration with Google Dialogflow and bot assignement.
Cons
The reports are simple, but the team help creating what we need, it's not a real cons.
September 2019
Yasiru from LOLC Technologies
Verified Reviewer
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2019
Best Chatbot Management tool.
Overall Experience is really good. There were no any simple way to integrate the chatbots created using dialogflow. But after discovering Kommunicate all the integration and session management stuff became very easy and stable. So they have solved a huge problem and made chatbot management process very easy and stable.
Pros
Kommunicate provides easy ways to manage your chatbots. It provides easy chatbot integration methods to integrate your chatbot to web , android and iOS. After integrating your chatbot it helps you to manage your chatbot. User session management is nicely done by Kommunicate where we can see the history of conversations with users very clearly. Also we can get the user details from Pre Lead Collections where user is prompt to add details before starting the conversation. And also the Dialogflow integration also works flawlessly.
Cons
So far I have no issue with Kommunicate. It provides all the features I needed from a chatbot management tool with ease.
