# Kommunicate Software Reviews, Demo & Pricing - 2026 > Review of Kommunicate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/kommunicate-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Kommunicate Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Kommunicate 2026: Benefits, Features & Pricing Wondering if Kommunicate is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Kommunicate 4.6 [(43)](https://www.softwareadvice.com/crm/kommunicate-profile/#reviews) Pricing Starting at $40.00 per month ### About Kommunicate Kommunicate is an AI-first customer service automation platform that helps support teams automate ticket resolution using AI agents, live chat, a shared inbox, and omnichannel customer engagement. Kommunicate AI agents can be trained on your company's knowledge sources, including website content, documents, and knowledge base articles. Powered by the latest AI models from OpenAI, Anthropic, and Google Gemini, they deliver accurate, contextual, and personalized customer support. Deploy AI agents across chat, email, voice, and popular messaging channels such as WhatsApp, Instagram, Telegram, Viber, LINE, and more. Manage all customer conversations from a unified inbox while ensuring a seamless experience across channels. Kommunicate integrates with leading customer support platforms, including Zendesk, Freshdesk, Zoho Desk, and others, allowing AI agents and human agents to work together within your existing support workflows. Wondering if Kommunicate is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Kommunicate User Interface ## Popular Kommunicate Alternatives Main Product Kommunicate 4.6 [(43)](https://www.softwareadvice.com/crm/kommunicate-profile/#reviews) Ratings Breakdown - 4.58Ease of use - 4.41Value for money - 4.67Customer support - 4.42Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [UChat](https://www.softwareadvice.com/live-chat/uchat-profile/) 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.84Value for money - 4.71Customer support - 4.90Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) 5.0 [(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.69Value for money - 4.83Customer support - 4.84Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(80)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.34Value for money - 4.25Customer support - 4.61Functionality Pricing Starting at $16.67 per month Get Price ## Kommunicate Pricing and Plans Starting price: $40.00 per month Free Trial Free Version Starter $40.00 per user, per month Plan includes: - $20/Mo/Teammate - 2 Teammates Included - 3 Months Chat History - Basic Reports - Basic Support (24/7) Through Email - Basic Team Roles & Permissions - Basic Widget Customization - Bot to Human Hand-off - Conversation Routing Rules - Dialogflow ES & CX Integration Read More Professional $200.00 per user, per month Plan includes: - 1 Year Chat History - $30/Mo/Teammate - Advanced Widget Customization - Advance Kompose Bot Builder - Agile CRM - All Features of Start Plan Plus: 5 Teammates Included - Bot and CSAT Analytics - Chat Transcripts - CSAT Rating - Facebook Read More Enterprise Pricing available upon request Plan includes: - All Channels - All Features of Scale Plan Plus: Unlimited Users Who Interact With Bot/Month - Call - Custom Domain Mapping - Custom Integrations - Custom Team Roles and Permissions - Data in Your Region - Dedicated Account Manager - Knowledge Base - Live Chat Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kommunicate Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Kommunicate AI Copilot AI/Machine Learning Alerts/Escalation API Automated Responses Automated Routing Chatbot Chat Transcript Code-free Development CRM Customer Communication Customer Database Customer Support Customizable Branding Dashboard Document Storage Email Management For Developers Generative AI Geotargeting Intent Recognition Knowledge Base Management Lead Capture Live Chat Multi-Language Natural Language Processing Offline Form Performance Metrics Pre-Configured Bot Proactive Chat Queue Management Real-time Consumer-facing Chat Reporting/Analytics Self Service Portal Single Sign On Social Media Integration Speech Recognition Surveys & Feedback Widgets ## Kommunicate Integrations BigCommerce Integration rated undefined from -1 review PrestaShop Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Wix Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 21 integrations ## Kommunicate User Reviews Overall Rating 4.6 Ratings Breakdown 5 70% 4 26% 3 2% 2 0% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.4 Customer support 4.7 Functionality 4.4 Have you used Kommunicate and would like to share your experience with others? Chidiebere N. Verified reviewer Computer Software 2-10 employees Used daily for less than 6 months Review source Reviewed August 2020 Best chatbot service 5 Great Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Apart from the excellent features that comes packaged with Kommunicate, What i liked most was it's proper documentation making things very clear for people to understand and implement. The customer service was always there through the chatbot on their website and speedy support was provided throughout my learning and implementing it Cons: If more features are given to users for free it would be good, but then it's business Read More ZS Zoltan S. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 6 months Review source Reviewed December 2024 Easy and cheap communication suite. 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: It was so easy to get a simple AI assistant rolling with Kommunicate alongside having staff communicating with clients, we used it for a good while. Cons: The customer support was a bit lacking in my opinion but other than that it was perfect. Read More SL SIa L. Verified reviewer Education Management 51-200 employees Used monthly for less than 6 months Review source Reviewed July 2021 Review after 6 months of use 3 So far so good. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Quite a number of features that allows user to customise the user interface. Cons: More GUI will help to further reduce development time, instead of depending too much on customised script. Reasons for choosing Kommunicate Balance between development time, features and development time. Reasons for switching to Kommunicate Less room for customization. Difficult to insert image Read More AK Alisha K. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 2 years Review source Reviewed April 2023 The best AI chat 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I think that Kommunicate is a powerful and versatile customer service solution. It's simple to set up, the user interface is simple, and it provides a plethora of features that assist organizations streamline customer service. Furthermore, Kommunicate is a good value for money and provides exceptional customer service. Cons: I didn't like the customer support chatbot option because it was sometimes slow and unresponsive. The user interface might also be modified to make it more user-friendly. Read More VR Verified Reviewer Internet 11-50 employees Used daily for less than 2 years Review source Reviewed March 2020 The best AI chat 5 The software and the support team works like a charm! They deliver everything we need to run a chat powered by AI. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Integration with Google Dialogflow and bot assignement. Cons: The reports are simple, but the team help creating what we need, it's not a real cons. Read More MS Marlon S. Verified reviewer Telecommunications 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 Best chat Software 5 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: It's possible to customize all you can imagine Software works perfect Support center always resolves your doubts, effectively and quickly (actually the best I've ever tried) Cons: Missing whatsapp integration Missing a resseler layer (many customers inside one customer) Read More Jeff C. Verified reviewer Computer Software 2-10 employees Used daily for less than 6 months Review source Reviewed April 2019 Exactly what we were looking for! 4 I have been quite impressed with the software. The ability to just drop a few lines of JS in and get a full chat window that has been integrated with our bot exceeded my expectations. I couldn't believe how fast I was able to set this up. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: The ease of integration with Dialog Flow was great. Customer Support was excellent as well. Cons: It wasn't clear that a bot would count as a user of the software. This increased our cost. It wasn't much but it was a surprise. Read More Rexford A. Verified reviewer Computer Software Self-Employed Used daily for free trial Review source Reviewed October 2019 Don't worry about anything again.Just hit download and follow Kommunicate 5 Ratings Breakdown 5 Ease of use 2 Value for money 5 Customer support 5 Functionality Pros: The software is very easy to use.It makes life in chat bot creating very lovely.And the features and very amazing. You will really enjoy everything like me Cons: The trial period is very small.At least they should find a way where those without money can also enjoy the platform like me Reasons for choosing Kommunicate Because it comes with many features and is very easy to use. Read More VO Victor O. Verified reviewer Information Technology and Services 2-10 employees Used weekly for less than 2 years Review source Reviewed December 2019 Excellent tool to integrate dialogflow. 5 The overall experience is very positive, I would recommend it without hesitation. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The tools are excellent, the best I've seen, very easy to use. What I liked the most is that the platform is constantly evolving, and most importantly, the support and proactivity service in resolving doubts or queries is very good. Cons: Reporting is very poor, an advanced analytics cannot be done, it must be improved. Reasons for choosing Kommunicate functionalities and ease of integration with dialogflow. Read More VR Verified Reviewer Political Organization Self-Employed Used daily for less than 6 months Review source Reviewed July 2020 Good product. Good price. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use. I use Kommunicate to integrate my chatbot that I built in AWS LEX into my website. It works well, no complaints. Cons: Can’t think of anything. I don’t have any complaints at this time. Read More Showing 1 - 10 of 43 Reviews Load More Reviews ## Kommunicate Popular Comparisons [UChat vs Kommunicate](https://www.softwareadvice.com/crm/kommunicate-profile/vs/uchat/)[Fathom vs Kommunicate](https://www.softwareadvice.com/compare/110163-kommunicate/vs/423207-Fathom/) ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24121) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16378) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4464) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **0** times Stuck Between Options? 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