Olark

tawk.to

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Ratings & Reviews

Overall Rating

4.55 / 5 (451)

4.63 / 5 (200)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 28, 2020

June 1, 2020

Pros/Cons

  • Pros

  • Extremely easy to install and use. The UI is clean and easy to use for the user and it's impacted our business in a very positive way.

  • It is user friendly and I really like the shortcut message options.

  • Cons

  • We did have a problem where customer support wasn't the fastest at replying.. ironic really.. but this was a one time issue, apart from that they are been great!

  • The mobile platform could use some improvements, but overall really like the software and happy we implemented it.

  • Pros

  • Easy to use on the front end, great phone app works seamlessly, easy to install on my website

  • Simple and very quick to set up and implement. Great features and customisability

  • Cons

  • chat is very good for your page, the only bad thing is that it is not so customizable until the version pays.

  • At first, it is not easy to understand the operation of the chat and the options in the left sidebar. The application is really excellent, but it can be a bit more intuitive

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots