Ease of use, overview of customer's steps, ability to track record.

We're looking at closing it down as we now don't have automatic messages when we miss people.

I was find a lot of time a best chat solution to my website and with a friend I know Smartsupp, simply the best.

ONLINE support, important for international clients.

I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better.

Low price, and free trial. The customer service is very good and fast.

The user interface is easy to use. I like the ability for multiple agents to talk to a client at the same time.

Easy to use and simple and fast - the online support too, is very good and the mobile app is superb too.

Reasonably priced for small businesses who really need to be careful where dollars are spent. Great overall interface and easy to on-board.

Smartsupp helps us, as online beauty salon, to get in touch with (potential) customers and provide exceptional customer experience.

Smartsupp has offers several features even for the free plan that makes it one of the best out there. I love the feature where you get notified once someone lands on your website.

When there is a chat lost and I do not receive the user's email address to contact him again.

Smartsupp has also integrated the option of video recording of visitors. It is definitely worth trying and for sure using.

It is easy to use, UI design is nice. Customized auto-messsage reply is super convenient.

We’ve been using now the Smartsupp free account for over a month and it is really nice. Just the basic features are exactly what we need now and in the future we can always upgrade.

Unwanted horizontal scrolls & capability of hiding user photo if needed & miss chat or offline messa.

Praise for your customer support service and especially the teammate [SENSITIVE CONTENT HIDDEN.

The software has a good interface and has a mobile application, I can take care of customers anytime, anywhere.

We're a small non-profit and the free version is absolutely perfect for our current needs. Easy integration, clean interface and all essential features we need for basic chat support.

However, I would like to ask you about the possibilities and future integration in this program.

I tried this software once and in minutes I signed up for a yearly plan. This is the best of the best for any blogger or content writer.

The customer service team is also very helpful and responsive, which is great when I need help with something or have a question.

Easy to use and instant results. For a non copywriter like myself it's very easy to get well written, relevant copy when using Writesonic.

My overall experience is positive. If you need a tool that will help you creating daily content for your blog or website, Writesonic is the best tool for you.

Tutorials are missing although most of the things are straightforward.

It makes it extremely easy to pick apart what I like from each one, and put them together manually to form something I like even more.

The ease of creating different types of content.

WriteSonic has incredible features that deliver accurate and genius results. It is easy to use and integrate.

Overall, I had a great experience with Writesonic. Their content was of high quality, the customer service was friendly and helpful, and the turnaround time was incredibly fast.

It was a little confusing about which option gave you the full blog post.

The Landing Page Builder, Facebook Ads, and headline generator are amazing. Truth be told, its all great.

I was recommended this by a friend and would not be without it now. It drastically cuts the time I spend doing work and is easy to use.

It is helping me to produce content much quicker and writing is getting better.

Very good solution and impressive results in German language. Especially helps to quickly find ideas for formulations.

Fantastic quick support when needed and always respond quickly to any emails I send to them.

I am thrilled that not only do I save a lot of time, but my productivity is also increased.

So far I haven't found anything that I really hated about the software.

I love how inexpensive the software compares to other options out there, and how many options for copy pop up with each copy generation.

Writesonic is very easy to use, it has a lot of great options and I'm very happy with my purchase.

I'm very bad at writing texts so I was dreaming that one day I will hire a professional writer, but I don't have to dream anymore, writesonic is my professional writer now.

Good for copywriting campaigns. For example, I can generate a promo about the perfect love song by analyzing songs my friend likes.

Ux and UI some confused to go and back to choose the new tools all the time.

We are building an online community to uplift local businesses and sometimes they don't know how to create content. Just in my first attempt, I had some amazing options to choose from.

I'm yet to strike a false note with writesonic, it's extremely user-friendly.

I was struggling for weeks to get my product descriptions done for my Shopify store.

I can't generate unlimited amount of text without using credits.

Writesonic is a great online tool for swamped marketers on a shoestring budget. The price is definitely amazing for the quality of the content generated.

Ease of use and great features are the most important elements that make Writesonic a recommendable tool.

The customer service is also good, they listen to the users, which is a great deal when it comes to users' experience. Therefore, I can state that my overall experience has been great.

It also writes brilliantly, not 'janky' like many AI writing software.

Loving how easy it is to generate great landing page and ad copy with Writesonic, really useful tool.

I'm on their free trial at the moment and I'm pretty impressed. I love the feature of AI content writer as it's easy to use and generate what I need automatically.

Best Copywriting software that I have used at an affordable price.

This tool is perfect to mass produce and improve your SEO in the beginning of your activity in less time than it usually takes.

It has a great variety of formats. For a small business with little budget to hire staff or advertising companies, it is the best alternative.

The landing page copy was very easily integrated into our new landing page design and provided a well-phrased basis for us to continue building our site.

The ease of use, the customer support and definitely the time saving.

Looking forward to more template options, it's a little bit limited at the moment.

US Dollar

Drive your online sales through conversations.

Smartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. 

As one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.

WHY CHOOSE SMARTSUPP?

• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.

• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.

• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.

• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.

WHAT CAN SMARTSUPP DO?

What can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.

• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.

• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.

• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.

• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.

• Visit our website to get the full list of features: https://www.smartsupp.com/pricing

WHAT OUR USERS SAY ABOUT US?

“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”

—Oke Harms, Kickerkult.de

“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”

—Katarzyna, Wujo.pl

LongDescription

Real-Time Analytics

Surveys & Feedback

Transfers/Routing

Real-Time Monitoring

Customer Database

Offline Form

Mobile Access

Proactive Chat

Transcripts/Chat History

Performance Metrics

Queue Management

Event Triggered Actions

Activity Dashboard

Reporting & Statistics

Website Visitor Tracking

Geotargeting

Chat/Messaging

Real-time Consumer-facing Chat

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Customer History

Third-Party Integrations

Canned Responses

Live Chat

Application Management

Website Integration

Visual Analytics

Natural Language Processing

AI/Machine Learning

Chatbot

Lead Capture

Automated Responses

For Sales/Marketing

Automated Routing

Customer Support

Customer Experience Management

Multi-Channel Communication

Multi-Language

Lead Qualification

Pre-Configured Bot

Support Ticket Management

Activity Tracking

File Transfer

Contact Management

File Sharing

Interaction Tracking

Drag & Drop

Autoresponders

Tagging

Communication Management

Self Service Portal

Role-Based Permissions

Alerts/Notifications

Customizable Templates

Performance Management

Customer Segmentation

Customer Service Analytics

Real-Time Notifications

Real Time Reporting

Routing

One-to-One Messaging

Real-time Conversations

Code-free Development

Knowledge Base Management

Customer Communication

Web browser (OS agnostic)

22.50 / Month for our Standard Package
$7.50 per each extra agent (monthly plan) / $5.00 per each extra agent (yearly plan)


Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Smartsupp

In Person

Live Online

Webinars

Documentation

Videos

Writesonic is an AI-powered writing assistant with a mission to empower everyone in the world to write anything and publish anywhere. 

It's like Canva for writing, with tools to simplify the process of creating, editing, and publishing articles, blog posts, ads, landing pages, eCommerce product descriptions, social media posts, and more.

Smartsupp vs Writesonic

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