# Best 15 Smartsupp  Alternatives in 2026 - Software Advice

> Find the top Smartsupp Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Live Chat Software for your business.

Source: https://www.softwareadvice.com/live-chat/smartsupp-profile/alternatives

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Smartsupp Alternatives

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[Overview](https://www.softwareadvice.com/live-chat/smartsupp-profile/)[Reviews](https://www.softwareadvice.com/live-chat/smartsupp-profile/reviews/)

Alternatives

# Best 15 Smartsupp Alternatives

Smartsupp

4.6

[(343)](https://www.softwareadvice.com/live-chat/smartsupp-profile/reviews/)

Starting Price: $17.00 per month

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-   Popular Alternatives
    
-   Alternatives
    

## Preview of Top Smartsupp Alternatives

Main Product

Smartsupp

4.6

[(343)](https://www.softwareadvice.com/live-chat/smartsupp-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.37Value for money
-   4.48Customer support
-   4.42Functionality

Pricing

Starting at $17.00 per month

Get Price

Top Alternative

Zendesk Suite

4.4

[(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Top Alternative

LiveAgent

4.7

[(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Top Alternative

Tidio

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.48Value for money
-   4.63Customer support
-   4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Top Alternative

Intercom

4.5

[(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   3.99Value for money
-   4.27Customer support
-   4.38Functionality

Pricing

Starting at $39.00 per month

Get Price

Top Alternative

Zoho Desk

4.5

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.46Value for money
-   4.30Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

## Smartsupp Alternatives

[### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Starting Price: $55.00 per month

Free trial

Free version

### Features Comparison

93%

Unique Features for Zendesk Suite

-   Account Management
-   Activity Dashboard
-   Archiving & Retention

See All

7%

Shared Features with Smartsupp

-   Chat/Messaging
-   Customer History
-   Real-time Consumer-facing Chat

See All

### Integrations Comparison

96%

Unique Integrations for Zendesk Suite

-   123FormBuilder
-   3CLogic
-   ActiveCampaign

See All

5%

Shared Integrations with Smartsupp

-   Adobe Commerce
-   BigCommerce
-   Drupal

See All

See Zendesk Suite Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for LiveAgent

-   Account Management
-   Agent Interface
-   Archiving & Retention

See All

8%

Shared Features with Smartsupp

-   Alerts/Escalation
-   Chat/Messaging
-   Customer History

See All

### Integrations Comparison

87%

Unique Integrations for LiveAgent

-   Actio
-   ActiveCampaign
-   Agile CRM

See All

13%

Shared Integrations with Smartsupp

-   Adobe Commerce
-   BigCommerce
-   CS-Cart Store Builder

See All

See LiveAgent Screenshots

[### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Starting Price: $24.17 per month

Free trial

Free version

Starting Price: $24.17 per month

Free trial

Free version

### Features Comparison

87%

Unique Features for Tidio

-   Activity Tracking
-   AI/Machine Learning
-   Audience Targeting

See All

13%

Shared Features with Smartsupp

-   Alerts/Escalation
-   Alerts/Notifications
-   Chat/Messaging

See All

### Integrations Comparison

67%

Unique Integrations for Tidio

-   Agile CRM
-   Brevo
-   Campaign Monitor by Marigold

See All

33%

Shared Integrations with Smartsupp

-   Adobe Commerce
-   BigCommerce
-   Drupal

See All

See Tidio Screenshots

[### Intercom](https://www.softwareadvice.com/crm/intercom-profile/)

4.5

[(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/)

Starting Price: $39.00 per month

Free trial

Free version

Starting Price: $39.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Intercom

-   Access Controls/Permissions
-   Activity Dashboard
-   Automated Responses

See All

8%

Shared Features with Smartsupp

-   Automated Routing
-   Chat/Messaging
-   Knowledge Base Management

See All

### Integrations Comparison

97%

Unique Integrations for Intercom

-   24sessions
-   Affogata
-   Aircall

See All

3%

Shared Integrations with Smartsupp

-   Google Analytics 360
-   Shopify
-   WordPress

See Intercom Screenshots

[### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/)

4.5

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Starting Price: $9.00 per month

Free trial

Free version

Starting Price: $9.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Zoho Desk

-   Account Management
-   Activity Dashboard
-   API

See All

8%

Shared Features with Smartsupp

-   Automated Routing
-   Chat/Messaging
-   Customer History

See All

### Integrations Comparison

97%

Unique Integrations for Zoho Desk

-   Aircall
-   Alegra
-   APPSeCONNECT

See All

3%

Shared Integrations with Smartsupp

-   BigCommerce
-   Google Analytics 360

See Zoho Desk Screenshots

[### Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/)

4.3

[(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/)

Starting Price: $75.00 per month

Free trial

Free version

Starting Price: $75.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for Genesys Cloud CX

-   Activity Tracking
-   Agent Interface
-   API

See All

3%

Shared Features with Smartsupp

-   Automated Routing
-   Real-time Consumer-facing Chat

### Integrations Comparison

100%

Unique Integrations for Genesys Cloud CX

-   Epic
-   Google Workspace
-   Jenkins

See All

0%

Shared Integrations with Smartsupp

-   No shared integrations

See Genesys Cloud CX Screenshots

[### Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/)

4.3

[(91)](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/)

Starting Price: $249.00 per month

Free trial

Free version

Starting Price: $249.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Sprinklr

-   Activity Tracking
-   Advocate Management
-   Automated Publishing

See All

5%

Shared Features with Smartsupp

-   Alerts/Notifications
-   Knowledge Base Management
-   Natural Language Processing

### Integrations Comparison

91%

Unique Integrations for Sprinklr

-   Adobe Analytics
-   Adobe Experience Manager
-   AppsFlyer

See All

9%

Shared Integrations with Smartsupp

-   Adobe Commerce
-   Google Analytics 360
-   Shopify

See All

See Sprinklr Screenshots

[### Zoho SalesIQ](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/)

4.4

[(98)](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/reviews/)

Starting Price: $10.00 per month

Free trial

Free version

Starting Price: $10.00 per month

Free trial

Free version

### Features Comparison

85%

Unique Features for Zoho SalesIQ

-   Access Controls/Permissions
-   Activity Tracking
-   Automated Responses

See All

15%

Shared Features with Smartsupp

-   Alerts/Notifications
-   Chat/Messaging
-   Customer History

See All

### Integrations Comparison

70%

Unique Integrations for Zoho SalesIQ

-   ActiveCampaign
-   AWeber
-   Breeze

See All

30%

Shared Integrations with Smartsupp

-   BigCommerce
-   CS-Cart Store Builder
-   Drupal

See All

See Zoho SalesIQ Screenshots

[### Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Starting Price: $69.00 per month

Free trial

Free version

Starting Price: $69.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Bitrix24

-   API
-   Approval Process Control
-   Approval Workflow

See All

0%

Shared Features with Smartsupp

-   No shared features

### Integrations Comparison

95%

Unique Integrations for Bitrix24

-   3CX
-   Albato
-   Alegra

See All

5%

Shared Integrations with Smartsupp

-   Google Analytics 360
-   OpenCart
-   Wix

See All

See Bitrix24 Screenshots

[### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)

4.6

[(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

88%

Unique Features for LiveChat

-   Activity Dashboard
-   Autoresponders
-   Call Center Management

See All

12%

Shared Features with Smartsupp

-   Alerts/Escalation
-   Alerts/Notifications
-   Chat/Messaging

See All

### Integrations Comparison

85%

Unique Integrations for LiveChat

-   1CRM
-   1Password
-   2way

See All

15%

Shared Integrations with Smartsupp

-   Adobe Commerce
-   BigCommerce
-   Drupal

See All

See LiveChat Screenshots

[### Front](https://www.softwareadvice.com/crm/front-profile/)

4.5

[(286)](https://www.softwareadvice.com/crm/front-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for Front

-   Access Controls/Permissions
-   Archiving & Retention
-   Business Process Automation

See All

10%

Shared Features with Smartsupp

-   Alerts/Escalation
-   Alerts/Notifications
-   Automated Routing

See All

### Integrations Comparison

99%

Unique Integrations for Front

-   Aircall
-   Ariglad
-   Asana

See All

1%

Shared Integrations with Smartsupp

-   Shopify

See Front Screenshots

[### NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/)

4.2

[(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)

Starting Price: $110.00 per month

Free trial

Free version

Starting Price: $110.00 per month

Free trial

Free version

### Features Comparison

93%

Unique Features for NiCE CXone

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

7%

Shared Features with Smartsupp

-   Alerts/Escalation
-   Alerts/Notifications
-   Automated Routing

See All

### Integrations Comparison

100%

Unique Integrations for NiCE CXone

-   AnswerDash
-   Bullhorn ATS & CRM
-   CallVU

See All

0%

Shared Integrations with Smartsupp

-   No shared integrations

See NiCE CXone Screenshots

[### Help Scout](https://www.softwareadvice.com/crm/help-scout-profile/)

4.6

[(226)](https://www.softwareadvice.com/crm/help-scout-profile/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Starting Price: $55.00 per month

Free trial

Free version

### Features Comparison

88%

Unique Features for Help Scout

-   Access Controls/Permissions
-   API
-   Chatbot

See All

12%

Shared Features with Smartsupp

-   Alerts/Notifications
-   Automated Routing
-   Chat/Messaging

See All

### Integrations Comparison

96%

Unique Integrations for Help Scout

-   ActiveCampaign
-   Aircall
-   AppFollow

See All

4%

Shared Integrations with Smartsupp

-   Shopify
-   WooCommerce
-   WordPress

See Help Scout Screenshots

[### Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/)

4.0

[(90)](https://www.softwareadvice.com/crm/efficy-profile/reviews/)

Starting Price: €49.00 per month

Free trial

Free version

Starting Price: €49.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Efficy CRM

-   Access Controls/Permissions
-   Activity Dashboard
-   Billing & Invoicing

See All

0%

Shared Features with Smartsupp

-   No shared features

### Integrations Comparison

100%

Unique Integrations for Efficy CRM

-   ACTITO
-   DigDash
-   Docusign

See All

0%

Shared Integrations with Smartsupp

-   No shared integrations

See Efficy CRM Screenshots

[### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Freshdesk

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

8%

Shared Features with Smartsupp

-   Alerts/Escalation
-   Alerts/Notifications
-   Chat/Messaging

See All

### Integrations Comparison

91%

Unique Integrations for Freshdesk

-   Aircall
-   Ameyo
-   Box

See All

9%

Shared Integrations with Smartsupp

-   Adobe Commerce
-   BigCommerce
-   CS-Cart Store Builder

See All

See Freshdesk Screenshots

Still Not Sure?

Our experts can help you compare Smartsupp with other top options, so you can find the best fit for your needs.

Best 15 Smartsupp Alternatives in 2026 - Software Advice