Accelo vs Raven Tools

Accelo has 140 reviews and a rating of 4.46 / 5 stars vs Raven Tools which has 109 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.46 / 5 (140)
4.43 / 5 (109)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 23, 2021
July 8, 2021
Pros/Cons
  • Pros

  • But the most impressive is there is a client portal feature for our clients to collaborate on projects, accept quotes and view invoices.
  • I also really like the triggers for alerts on budget/usage %, this automation has been very helpful.
  • Cons

  • The proposal/ quoting functionality has been a disappointment.
  • Accelo can definitely seem intimidating at first as there are a ton of menus that can take time to familiarize yourself with.
  • Pros

  • It's easy to use and the integrations allow me to create custom reports that speak directly to the clients data-driven communications and fundraising challenges and opportunities.
  • The thing I like best is the way that they bring so many aspects of understanding a client's online presence into a single interface.
  • Cons

  • Sometimes the reports just stop working or data stops pulling in - not too frequent but have to delete/re-connect tools sometimes.
  • I get frustrated with the limitations of number of properties we can search with the account type we have.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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