Agorapulse Software


 

Agorapulse is a Web-based social media marketing software that offers profile management, social influencer management and social media analytics in a suite.

Agorapulse features a “social inbox” feature, which combines social media interactions across all social streams such as Twitter, Facebook and LinkedIn and presents them in a unified mailbox.

Agorapulse pulls and sifts through all interactions across social media accounts of the brand to identify key influencers and ambassadors (people who publish the most content about the brand). A key features of the product is the “Competitor Analysis” module, which allows users to track the social media presence of their competitors.

With customized reports and dashboards to track interactions across social media accounts, users gain a complete view of their brands' social media activities and are better able to make decisions regarding brand reputation management.

 

Agorapulse - Competitor statistics
 
  • Agorapulse - Competitor statistics
    Competitor statistics
  • Agorapulse - Influencers
    Influencers
  • Agorapulse - Reports
    Reports
  • Agorapulse - Social inbox
    Social inbox
  • Agorapulse - Social media comments
    Social media comments
  • Agorapulse - Top ambassadors
    Top ambassadors
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

53 Reviews of Agorapulse

Showing 1-20 of 53

 

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ian from Stories & Science

September 2017

September 2017

Frustrating UI and poor integration with social media channels

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Cons

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

Source: Capterra
 

Mahmud

June 2017

June 2017

It is useful program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Its now incredibly easy to keep up with comments, mentions, posts, all in one place. I would recommend it.

Cons

It would be good to be able to customize the name/link of who is publishing content instead of just saying "manager".

Source: GetApp
 

jose from Designing
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

One of best apps for analitycs

Ease-of-use

Functionality

Product Quality

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Value for Money

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It is one of the best applications to create analytics for social networks that exist in the current market

Pros

accurated informs, metrics and information

Cons

on the trial version it has a litle limitations

Advice to Others

maybe to open a little the trial version for begginers users

Source: Capterra
 

Enson Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

I like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It's the most complete app until now, a little bit pricey. i love the scheduler , and the global sight of the comments in every social platform, also the mobile app

Source: GetApp
 

George

November 2016

November 2016

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
Functionality
Functionality
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Quality
Value for Money
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Very helpful for answering comments and managing the whole process of engagement.
Its easy to quickly manage relationships with users that have commented before - would highly recommend.

Pros

Great for managing user relationships

Cons

Interface can be slightly slow sometimes but not too bad

Source: GetApp
 

George from Sole HQ

November 2016

November 2016

Great software for managing user engagement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
Value
Support

Very helpful for answering comments and managing the whole process of engagement.
Its easy to quickly manage relationships with users that have commented before - would highly recommend.

Source: Capterra
 

Cody from codybullis
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Drop Everyting Else

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Value
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I am a social media manager/content creator, and Agora Pulse is a one stop shop. After using various other applications, Hootsuite, Sprout Social, Agora Pulse was my last investment. The tool is the best around.

Pros

The best things about AgoraPulse are their CRM Tools, customer service, scheduling calendar, and the ability to tailor each message according to the social media account.

Cons

Nothing I can think about. Unlike Hoosuites approach, do everything OK, AgoraPulse does the necessities great.

Advice to Others

Use it, their tools are fine-tuned, and if you think they are missing a feature, they are probably already working on it.

Source: Capterra
 

Mathew from ESQIDO
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Very feature complete and great value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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After using it for a few weeks, it's been great so far, no complaints! Rivals the platforms that costs hundreds of dollars, plus you get monitoring built in!

Pros

The fact that they have a social inbox, monitoring, and publishing all in one platform, for a reasonable price.

Advice to Others

After comparing a bunch of different options, we found Agorapulse to be the most feature complete at an affordable price point for our small business. The only other options are enterprise level, so you can't go wrong with Agora.

Source: GetApp
 

Mathew from ESQIDO
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Feature complete and affordable platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After using it for a few weeks, it's been great so far, no complaints! Rivals the platforms that costs hundreds of dollars, plus you get monitoring built in!

Pros

The fact that they have a social inbox, monitoring, and publishing all in one platform, for a reasonable price.

Cons

Takes a little bit of learning to figure out the specifics of how some features works, but otherwise no issues.

Source: Capterra
 

Steve from Soci-Link
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Terrific team, great product, regular updates and improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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We've been working with Agorapulse for 3.5 years, but only on a d hoc basis.
However, from about 1 year ago, we were so impressed with the every-growing set of features they we're rolling out, we saw value in becoming regular subscribers.
Now, Agorapulse is an integral part of our offering as a digital marketing solutions provider.

Pros

Regularly updated
Fills genuine gaps in the market
Easy to use and get team onboarded without heavy training

Cons

Of course there are things that could be done better, and we feed them back through the sites suggestions section, which is well managed and we get regular updates on improvements.

Source: Capterra
 

Suzanne from Valence
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Just switched to Agorapulse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I just switched after 2 months of research and a two week trial. I'm liking the user interface and the organizational flexibility!

Pros

I can see all the accounts at the same time and the additional users on the account can too. I like the content calendar.

Cons

Video posting coming soon. I'd like to be able to export the content calendar for client review.

Advice to Others

Great, nearly instant customer service.

Source: Capterra
 

Mark from Teaching Ideas
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

All your social media needs... in one place!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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I discovered agorapulse while listening to a podcast and knew that I had to try it out. Before, I used a number of social media tools to post, schedule, monitor and analyse posts. With AP, everything is in a single place.

Pros

It does almost everything that you need in a single online tool. It has saved me so much time!

The app is also great for monitoring responses to social posts and checking mentions across different accounts.

Cons

It would be nice to be able to set tweets to repeat on an unlimited basis. At the moment, you can set them to repost, but this isn't unlimited. Having this option would mean that I can completely move away from a competitor's service.

Source: Capterra
 

Cody

July 2016

July 2016

Drop All Other Social Media Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a social media manager/content creator, and Agora Pulse is a one stop shop. After using various other applications, Hootsuite, Sprout Social, Agora Pulse was my last investment. The tool is the best around.

Pros

CRM Tools
Analytics
Split Account Publishing
Amazing Customer Service

Advice to Others

Stop wasting your money on other applications, give the AgoraPulse trial a try and I promise you will not look back.

Source: GetApp
 


June 2016

June 2016

Awesome! The only app that keeps you on the top of Social Media Mangement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This app is awesome!
It has outstanding features like reply on FB Ads comments in addition to the ability of sending images in the comments and messages (hootsuite, zendesk, and freshdesk do not support that, i tested them all)
All native features of facebook in a very easy management console with a phenomenal zero inbox feature to ensure no comment or message is left un-attended.
If you want to manage your fans engagement, purplish posts to several profiles, share secure access with your tream in an easy manageable way, then Agorapulse is the right app for that.

Pros

Manage FB Ads comments in addition to the ability of sending images in the comments and messages
Zero Inbox
Purplish posts to several profiles
Mobile App

Cons

Nothing to point, may be adding more feature to the mobile app

Advice to Others

Very recommended, high ROI, rich of features, and It will make your social media agents enjoy engagement with your clients!

Source: GetApp
 


June 2016

June 2016

A godsend for scaling up social media without being overwhelmed

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Scaling up doesn't look scary anymore, the UX of agorapluse compared to the tools I've used before (hootsuite and sprout) really streamlines the process of monitoring and engaging with social followers. I'm a solo founder so every minute saved can be used for other tasks, in that it's a huge win for me

Pros

Facebook apps remain one of the best way to go viral (surveys, personality tests, etc.) and nobody does it but agorapulse. Competitive monitoring (FB based) in app is also a nice feature, and as mentioned earlier the UI/UX is simply the best to get high quality and high productivity of the time spent managing your social media presence

Cons

The cost can appear a bit high compared to the entry level tier of its competitors, but after some hesitations I took the plunge and now consider it one of the best investment made

Source: GetApp
 

Spud from the co.space
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2015

December 2015

AgoraPulse has streamlined our work!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

After scanning multiple platforms for managing our social media account - AgoraPulse stood out as one of our favorites! For a small organization with limited resources to dedicate to social media, AgoraPulse makes it so easy to publish content on an easy-to-view calendar and easily respond to comments from our followers. They also have one of the best reporting features that auto-generates into a ppt. We absolutely love it!

Pros

- Amazing reports with all of your metrics
- Easily respond and interact with followers on your various profiles
- The ability to monitor influential followers and brand promoters

Cons

- Not able to visually follow feeds

Source: GetApp
 


November 2015

November 2015

Great tool

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Overall is a pretty solid Social Media management tool. It allows us as an agency to manage multiple client FB and Twitter accounts and help with engagement. This helps our clients see value in what we do.

Pros

It is easy to use and allows all in one capability. I like we don't have to pay to extra for reporting.

Cons

No LinkedIn and Google+ capabilities

Source: GetApp
 

Larry

November 2015

November 2015

Great social media marketing tool

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I use Agora Pulse to work with a client on helping expand their social reach and engage their customers. The tool has a great work flow design, and does a good job of laying out all of the tasks we need. I love their apps too, and have use them to really increase our member engagement.

Pros

Schedule and publish to Facebook and Twitter via an efficient calendar
Monitor important keyword and shared contents
Identify your top fans

Cons

I wish I could integrate all the social accounts, but that is more on the different platforms and not on Agora Pulse.

Source: GetApp
 

Jean-luc

January 2015

January 2015

Great value

Product Quality

Product Quality
Quality

One of the.. if not, the best provider of standardized Facebook apps. Best part is their customer service, only available during working days, but as quick and as helpful as KLM's webcare team.

Also offer a lot of great free tools and also provide paid options for other Social Media channels.

Pros

Great range of easy to implement Facebook Apps
Great free timeline contest tools
Cheat detection system
Helpful customer service

Source: GetApp
 

Simon

November 2014

November 2014

Nice App

Product Quality

Product Quality
Quality

Great app in general.

Pros

Great user interface. Easy to use.

Cons

You have to pay.

Source: GetApp
 
 
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