Benchmark Email

Klaviyo

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Ratings & Reviews

Overall Rating

4.24 / 5 (148)

4.68 / 5 (177)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

June 3, 2020

May 11, 2020

Pros/Cons

  • Pros

  • the email editor is excellent, and the open/click tracking is very good.

  • Ease of use. Nice design, Makes it easy to track performance

  • Cons

  • There isn't much I don't enjoy about this product. I will admit there is a bit of a learning curve to the formatting; however, once you get the hang of it it is smooth sailing.

  • Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.

  • Pros

  • We love Klaviyo and have found it to be easy to use and has all the features and characteristics that we needed for less money than other similar providers.

  • Klaviyo makes it super easy to segment customers based on any number of attributes. This has been such a great feature that I can really get granular about my audience.

  • Cons

  • Their onboarding process could be easier They have tutorials but they're fuzzy and should be made available with webinars being an option.

  • Support is excellent however can be a little delayed waiting for email replies. Pricing can also be hard to understand when you first start using with cost per contact.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots