Bigin by Zoho CRM

RATING:

4.7

(443)

About Bigin by Zoho CRM

Bigin by Zoho CRM is a pipeline-centric CRM that is built and priced for small businesses. Minimal by design and focused on greater ease-of-use, Bigin brings spreadsheets-like simplicity to CRM and allows anyone to get started in under 30 minutes without any prior training. With options to create multiple pipelines to manage different business processes, Bigin allows small businesses to streamline customer-centric operations more easily and manage their day-to-day activities better. Bigin also comes with built-in telephony and email, workflow automation, web forms, product tracker, customizable dashboards, and real-time notifications. Bigin integrates with popular third-party tools such as G Suite, Microsoft 365 (Formerly Office 365), Zapier, Zoho Desk, Zoho Cam...

Bigin by Zoho CRM Pricing

Bigin offers a 15-day free trial for new users, after which the software is available in 2 versions across 2 pricing tiers for each version. Pricing and functionality - outlined below - scales with the number of users. Free: Available to users for free Express: • Monthly - $9/user/month • Annually - $7/user/month Premier • Monthly - $15/user/month • Annually - $12/user/month

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Available

Bigin Deals
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Bigin by Zoho CRM Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Bigin by Zoho CRM

1 - 5 of 437 Reviews

Stephanie

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2023

Simple and designed to be powerful

User Profile

Nicolás

Verified reviewer

Management Consulting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great Sales Pipeline management tool

PROS

If you are looking to simplify and automate your sales pipelines, Bigin is the perfect solution. Its ease of use is unparalleled, allowing for quick and hassle-free setup. The support team is exceptional, providing personalized attention to ensure you get the most out of the tool. With Bigin, we have been able to optimize our processes and improve our productivity in record time.

CONS

Can't find nothing i don't like yet. Experience was excellent so far.

Jeya

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2024

Bigin Review

PROS

It's easy to use and to train the staffs

CONS

none , as of now its suiting my small business requirements

Reasons for switching to Bigin by Zoho CRM

Little complicated to understand and so many features which is not required for my business

Natesh

Information Technology and Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2021

Bad experience with Bigin

It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

PROS

Integration with GSuite Tasks / Calendar

CONS

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Reason for choosing Bigin by Zoho CRM

To ensure zoho books integration should work and felt natural extension

Reasons for switching to Bigin by Zoho CRM

To ensure zoho books integration should work and felt natural extension

Vendor Response

Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful. As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!

Replied February 2021

Onur

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

There is no better CRM program for small businesses

PROS

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

CONS

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

Reason for choosing Bigin by Zoho CRM

As a small business owner, I've explored CRM options like HubSpot, Pipedrive, and Monday, but struggled with their complex subscription models. Then, I discovered Bigin. It's affordable, integrates well with email and WhatsApp, and fits perfectly into the Zoho ecosystem. The developers even designed a WhatsApp integration tailored for small businesses. If they add Facebook Meta Business integration, Bigin will become the ultimate solution for small businesses.