BoomTown vs GetResponse

RATING:

4.5

(235)

BoomTown has 235 reviews and a rating of 4.52 / 5 stars vs GetResponse which has 491 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (235)
4.2 (491)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 10, 2024
April 2, 2024
Pros/Cons
  • Pros

  • The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.
  • It helps to effectively generate and manage leads,track them and follow up effectively till they are converted.
  • Cons

  • I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.
  • Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).
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  • Pros

  • The user friendly features of the software and unending tutorials help a newbie like me pick up the best practices quickly.
  • It gives you great templates and products. The analytics are very helpful for tracking your results.
  • Cons

  • In then end the company billed my card twice while my account was Suspended then refused to grant me a refund for charges made to my account WHILE I HAD NO ACCESS TO MY ACCOUNT.
  • It can be frustrating using the drag and drop editor and in comparison to other drag and drop editors and it can feel very limited.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos