Campaign Monitor by Marigold vs Lead Gen & CRM (formerly SharpSpring)
Campaign Monitor by Marigold has 497 reviews and a rating of 4.55 / 5 stars vs Lead Gen & CRM (formerly SharpSpring) which has 763 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
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Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Segmentation (allowing us to properly split our customers up and target them with appropriate emails). Templates: easy to setup, customize and ensure they look professional.
- I am a web developer and their API is fantastic to use. It is easy and straightforward.
Cons
- I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code.
- Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.
Pros
- The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
- When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
Cons
- I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
- Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
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