Constant Contact vs HubSpot Marketing Hub

Constant Contact has 1907 reviews and a rating of 4.28 / 5 stars vs HubSpot Marketing Hub which has 4596 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.28 / 5 (1907)
4.49 / 5 (4596)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 19, 2022
January 21, 2022
Pros/Cons
  • Pros

  • The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.
  • The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.
  • Cons

  • Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.
  • The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.
  • Pros

  • The software really helps to convert a contact into a sales opportunity. HubSpot has an excellent customer support team and the platform has how-to and detailed demo section for the starters.
  • Great automations, and lot's of useful integrations. Support is excellent and the product receives regular upgrades to enhance the experience.
  • Cons

  • I have accidentally overlooked that property when I get on a roll and have emailed the wrong document to the wrong persona.
  • Support is bad, English only and often slow. Pricing has gotten worse over the years.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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2021

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4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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