SharpSpring

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Ratings & Reviews

Overall Rating

4.28 / 5 (160)

4.47 / 5 (536)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

September 20, 2019

February 21, 2020

Pros/Cons

  • Pros

  • Great tool for segmenting different email groups and setting up automatic trigger email campaigns so we can really target the exact customer we want to reach.

  • It's very user-friendly and allows a lot of functionality. The support has been very helpful. The dashboard is clean and the reporting is very informative.

  • Cons

  • Although the email templates are easy to use, I wish there was a little more customization available.

  • It's rather expensive. Unfortunately we have a very large catalog so the cost to sync this data to Dotmailer is quite high.

  • Pros

  • Easy to use, holds so much user information, and customer support is great.

  • Like that the layout is pretty intuitive. The price is nice as well. Customer service and inboarding was helpful.

  • Cons

  • Email editor and content calendar can be a little clunky, but customer service is very helpful to resolve issues

  • Visitor ID is still a bit primitive. SharpSpring is fairly candid about that. Still a great time-saver...but could be so much better!

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

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29 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots