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Ratings & Reviews

Overall Rating

4.53 / 5 (115)

4.35 / 5 (2,382)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

October 17, 2019

February 21, 2020

Pros/Cons

  • Pros

  • I love how well the product organizes my dashboard. I work with multiple clients, so it's nice to have all the emails that are associated with one account on one dashboard.

  • The ability to go deeper into organizing my emails and obtaining a Zero inbox was superb. It was easier than using tabs, files, stars, etc...

  • Cons

  • It was a little clunky to set up & took awhile for me to understand & cater towards my needs/workflow, but the customer service team is always ready to help. More Resources for setup would be good!

  • I wish there was a mobile app so that I could carry the experience across my work environments, but I am assuming this is in the works and will be made available in the not too distant future.

  • Pros

  • I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.

  • Really easy to use and can be used across regions. I've had really great success with the Hootsuite Chat function and customer support. They are constantly adding new features.

  • Cons

  • The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.

  • It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

Product Demo & Pricing

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Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

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N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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