emfluence Marketing Platform vs InTouch
emfluence Marketing Platform has 51 reviews and a rating of 4.71 / 5 stars vs InTouch which has 38 reviews and a rating of 3.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The platform is user friendly and provides a very detailed help section that allows you to quickly figure items out.
- Emfluence cares about what the users want and implement changes according to what the clients want. Customer service is amazing.
Cons
- The only con would be that I find it difficult to find what I'm looking for at times, but I would consider that more of a user error than a flaw in the system.
- I can't think of anything I don't like right now.
Pros
- InTouch Drive has many features that would be perfect for clubs where sales people sit at desks in front of computers most of the day and love mostly tech stuff.
- Having said that, the customer support staff is super helpful and a pleasure to deal with. I also like the upgrades to their email creation features.
Cons
- The new design was a bit hard for me to understand. I miss when we had flash - I had become very familiar with the old set up and have not enjoyed slowly relearning.
- Does not fully match how our business runs. Integration does not go both directions so there is a lot of manual work to cancel members then put them back in to any sales pipeline.
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2023
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