emfluence Marketing Platform vs Mailchimp
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.7 / 5
4.4 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
January 10, 2024
September 12, 2024
Pros/Cons
Pros
- If you do have a question, Emfluence has excellent customer service that answers questions very quickly. They also developed better logic for their survey builder that has been very helpful for us.
- Overall, it is a great tool and as I gain more experience, my experience will continue to improve.
- I like the ease of use with this platform. It's really all about making the experience simple and easy which is great.
Cons
- This may be because i use a template in Emfluence, but i've had trouble creating dividers in the template the way it was set up. Again, could simply be because of the template or user error.
- The design side is a little awkward and not very intuitive to use.
- The only con would be that I find it difficult to find what I'm looking for at times, but I would consider that more of a user error than a flaw in the system.
Pros
- The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.
- I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.
- And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.
Cons
- This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.
- I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.
- Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
