HubSpot CRM vs Sendlane

HubSpot CRM has 2898 reviews and a rating of 4.51 / 5 stars vs Sendlane which has 30 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.51 / 5 (2898)
4.43 / 5 (30)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 29, 2021
November 11, 2021
Pros/Cons
  • Pros

  • The easy navigation is my favorite part compared to some of the competitors I used before. Hands on help to learn how it works is a great feature too.
  • I love all the integrations and capabilities. Originally I got Hubspot to help with a chat bubble on my website.
  • Cons

  • I cancelled because my bill got higher monthly , and we used it less. They turned my service back on and charged my company for 3 months of service upfront as a cancellation fee.
  • It's an intimidating and scary as I don't want to mess anything up. The only other hiccup is merging contacts automatically is challenging.
  • Pros

  • It's clear that this software was created by people who understand and care about effective email marketing for small to mid sized businesses.
  • Every time if there's an issue, their team is always on top of it. The breakdown of stats is very nice and we love how helpful they are when it comes to making sure our delivery is 100.
  • Cons

  • Not always that intuitive to use. Software can be a bit confusing at times.
  • Form design is complicated and takes a lot of time. Pricing is too high for users with low number of contacts.
Pricing Range
Product Demo
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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