Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

Good overall, helpful tool when prospecting and I use it quite regularly.

With my sales team we target allot of E-com customers and I like the fact we can search by Industry , competition and size of the business.

I appreciate the ease of using the platform to connect with leads that are easily filtered for quick and effective prospecting.

We have briefed the team with some very specific and complex requirements and they always put in the hard work and efforts to find the most comprehensive and high quality output possible.

Quite happy with the integration - the team has been very responsive and worked very hard on the implementations for us.

The customer service is excellent, and the owners are extremely friendly and professional. They are constantly making sure that we are getting the most out of the platform.

Straight forward, ease of use and very user friendly.

I have had a great experience since I started using the program 2 months ago.

Great quality data, easy to use software and an incredible helpful and supportive customer success team.

Integration and ability to export leads directly to Salesforce is a great feature and allow us to measure RoI because we can track the progress all the way through.

Ease of finding data, exporting into different CRMS. The quality of the data is really good.

With Salesoptimize it was really fast and easy to create a comprehensive list of TAM accounts based on our specific requirements (business location, revenue, industry, etc.).

Easy to use, helpful tools for easy viewing, lot's of available information. Would definitely recommend for any kind of prospecting.

I love the ease of use, the accurate emails and contact information I need to execute my job, and the excellent customer service through our account manager (Owen).

User Interface -> it's really easy to use the tool. Great variety of available filters (Locations, Revenue, Industry, Website/Marketing Technologies, Keywords, Hosting Providers, etc.).

If we have any issues on concerns, our dedicated account representative is always very helpful and quick to reply.

We can target to see if they have an opportunity to ship just within the UK or International.

No postcode look up, we have sales guys in areas around the country and would be handy to search for leads in their area.

SalesOptimize is very user friendly and easy to use.

I love how easy it is to create a list of prospects. Even once you have made your list, you can then select how you want to view this and what information is most important to you.

The prospects that we have exported from the platform have been of a good quality and have contibuted to the success of our internal sales team.

I am very happy with the quality of information and leads and so are my colleagues. I have asked for more funding to buy more licenses this year.

The filters were comprehensive and easy to use. It also enables us to track individuals and if they have left a company, which is always useful.

At the beginning may be a bit difficult to understand and use it with the full potential.

Together with the data modelers we could get very useful information to develop our campaigns. Great customer service attitude among the team.

It is very easy to use and self-explanatory. Data is all in all good.

We can also target by what E-com platform they are using which helps us to look at integrations with our software.

A little hit and miss with email and contact info.

The team at Tami have been great, helping us maximise our use and effectiveness of the tool. Quick to respond on questions.

There are also a lot of contacts that no longer belong to a specific company for many months and sometimes years.

Easy to deploy, good support team, and ability to improve quickly based on our requests.

What I do like is that the customer services is 100% and they really work and help you through any issues with the software.

Opened up a new pipeline of established off-the-highstreet online retails that traditional lead generation techniques missed.

Not all contacts were updated; there was no specific filter to the clients I have - Medical Devices (electronics, IVD) in some cases showed pharmacy products, wich are not my public.

It's great that their consultants will walk through with you to teach you how to navigate around the platform.

US Dollar

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



LongDescription

A/B Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Shopping Cart

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Mac OS

Web browser (OS agnostic)

Keap is available across three pricing plans based on the number of users and contacts.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Keap

In Person

Live Online

Webinars

Documentation

Videos

TAMI helps you find your next customers.

Using patented AI technology, TAMI identifies your total addressable market and gives you direct access to 100M companies and over 400M verified business contacts. We help Sales, Marketing and Rev Ops teams to accelerate their growth using TAMI’s suite of digital market intelligence products: 

- Sales lead generation
- CRM refresh
- Market research & Insights
- Chrome plugin
- Lead & Contact API


Streamline your sales strategy and improve the efficiency of your teams' prospecting efforts:

• Uncover new companies and decision makers that fit your ideal customer profile and use target specific filters to reach and convert these prospects into net new business

• Enrich existing inbound records from incomplete lead capture forms

• Export data directly to your CRM with custom field mapping tailored to campaign and reporting requirements

• Enjoy the most qualified and accurate data in your CRM with real-time alerts that inform you when a prospect changes job role/company

Keap vs TAMI

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