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Marketo Engage vs Pipedrive

Marketo Engage vs Pipedrive

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Overall Rating
4.3 (708)
4.5 (3008)
Ease-of-Use
3.8 / 5
4.5 / 5
Value for Money
3.8 / 5
4.4 / 5
Customer Support
3.9 / 5
4.4 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
September 12, 2024
October 27, 2024
Pros/Cons
  • Pros

  • Also, they have pretty good ways to teach you about the fundamentals of the product. I've been using it for only a couple of weeks, but it seems well worth ​the money and useful.
  • The integration with Salesforce is very strong, it provides many opportunities for insight and reporting and it is very helpful in closing the gap between marketing and sales.
  • I love the ease of use and the organization Marketo uses, I also love how it is now integrated with so many Adobe services.
  • Cons

  • Their API is very weak and limited. Lack of integration options and lack of support.
  • Marketo has been frustrating to use after using other marketing automation tools on the market.
  • How can you put a future price increase in a one year contract. Only an idiot would sign this and when pointed out to their "customer service" people, they didn't get the issue.
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  • Pros

  • I like the reliability of Pipedrive. It has been and amazing customer engagement tool that has been working so well.
  • What I really love about Pipedrive is how highly customizable it is. You have the ability to tailor the software to your specific needs, which is a huge advantage.
  • Pipedrive's many effective and useful functions make it one of the best sales tools for storing contacts and service prices and tracking sales progress.
  • Cons

  • Everyone was stepping on each other's toes and had no idea who was called and what was discussed. Some inquiries were never replied to (just lost).
  • I would have stuck with this software if it had not merged my calendars and copied things from previous years causing me a lot of stress, headache, and confusion with my day to day tasks.
  • Bit costly and being a beginner it was bit difficult for creating filters and objects. Enabling few functionalities for certain teams are missing.
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Pricing Range
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos