ON24 vs Textedly

RATING:

4.3

(219)

ON24 has 219 reviews and a rating of 4.34 / 5 stars vs Textedly which has 348 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (219)
4.6 (348)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 24, 2023
January 18, 2024
Pros/Cons
  • Pros

  • The ease of use of the setup, quality of audio/recording, console design and integration with Marketo are my top reasons to recommend ON24.
  • ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.
  • Cons

  • Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers.
  • The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process.
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  • Pros

  • It's simple to use and a easy solution for mass text marketing. Great for keeping our guests and member up-to-date on events and sales.
  • Textedly is VERY user friendly. An easy upload of phone numbers and the ease of sending messages are my top praises.
  • Cons

  • The inability to export our lists. It's a feature that textedly needs to add with the way that campaigns are shaped today.
  • It is virtually impossible to cancel the service. You can never talk to anyone you are limited to the chat or email only for support.
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Pricing Range
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$
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Product Demo
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FrontRunners

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FrontRunners

2021

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos