Salesforce Marketing Cloud Account Engagement vs SOCi
Salesforce Marketing Cloud Account Engagement has 646 reviews and a rating of 4.14 / 5 stars vs SOCi which has 249 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Great email marketing, good for large scale drip campaigns. Very user friendly and has a huge range of customizable features.
- I love its integrations with Salesforce, the ability to access from the Salesforce interface, and the ease of use.
Cons
- That and they fact that the reporting and features in many ways have no flexibility make this software very frustrating for us.
- There are even character limits on how much you can enter in one argument field.
Pros
- I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.
- It helps that reviews are responded to so quickly. It helps us be effective at our jobs.
Cons
- It often had problems where it would switch between dats or social media platforms. When this happens you can not just switch it over you have to start totally over and it gets really annoying.
- I feel it may be very intimidating for some. A lot of information is given on many platform through Soci and it can be confusing.
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