Salesforce Marketing Cloud Account Engagement vs Titan Email

RATING:

4.1

(648)

Salesforce Marketing Cloud Account Engagement has 648 reviews and a rating of 4.14 / 5 stars vs Titan Email which has 122 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (648)
4.5 (122)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 10, 2024
June 5, 2024
Pros/Cons
  • Pros

  • Great email marketing, good for large scale drip campaigns. Very user friendly and has a huge range of customizable features.
  • I love its integrations with Salesforce, the ability to access from the Salesforce interface, and the ease of use.
  • Cons

  • That and they fact that the reporting and features in many ways have no flexibility make this software very frustrating for us.
  • There are even character limits on how much you can enter in one argument field.
Read all user reviews
  • Pros

  • The email tracking feature has been my favorite so far. By allowing me know exactly when a sent email has been opened and read, I am able to assess time on task by team members much better now.
  • Easy to use, clear, good interface, email tracking is efficient and easy, allows for easy integration and communication.
  • Cons

  • The e-mail search option does not work as well as I expected.
  • I waste so much time finding the most recent email if I need to respond. It is maddening and frustrating.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos