Pinpointe vs Acquia DAM (Widen)

RATING:

4.7

(55)

Pinpointe has 55 reviews and a rating of 4.73 / 5 stars vs Acquia DAM (Widen) which has 324 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (55)
4.4 (324)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 8, 2022
September 26, 2023
Pros/Cons
  • Pros

  • The Drag and Drop Campaign Builder makes my job so easy.
  • Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs.
  • Cons

  • The whole database, list and segment thing can be a little confusing and overwhelming.
  • If there is an issue or error with the software it sometimes can take awhile before you get a response.
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  • Pros

  • Most of my experience is around using the API interface and it seems to be very good.
  • Our DAM houses all of the images we use in our catalogs and online. I love it's ability to organize and tag image in order to search for them with ease.
  • Cons

  • Occasionally can be tricky to find things unless you have the exact product code or if you are looking for some lifestyle shoot imagery of a particular shoe.
  • Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.
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Pricing Range
$
$
$
$
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos