Lead Gen & CRM (formerly SharpSpring) vs Zoom Workplace
Lead Gen & CRM (formerly SharpSpring) has 763 reviews and a rating of 4.56 / 5 stars vs Zoom Workplace which has 13810 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
- When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
Cons
- I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
- Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
Pros
- I like the Instant Meeting function the most. It is so easy to invite a colleague to join a meeting quickly, which really improves the efficiency.
- I was very happy with the customer service we received as we were deciding to upgrade our account, and I love that I can use it on my phone but also as an app on my computer.
Cons
- This could be very frustrating as some attendees are disruptive whether that is on purpose or not. This makes it very hard for some people to learn and to teach etc.
- I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.
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