Lead Gen & CRM (formerly SharpSpring) vs Trello
Lead Gen & CRM (formerly SharpSpring) has 763 reviews and a rating of 4.56 / 5 stars vs Trello which has 33850 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The ease of implementation and onboarding for new users is terrific and the clever way SharpSpring uses visual workflows to automate the system is genius.
- When I have a question or need advice on the best way to do something, their customer support team is always responsive and helpful.
Cons
- I rate the tool's usability as bad, lots of buttons that do the same thing, and lots of unstructured information on the screen.
- Calendar Schedule - So you only get one calendar schedule for sales, so for example if you have multiple links for scheduling time on your calendar you cannot customize more than 1. Very frustrating.
Pros
- I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
- I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
Cons
- Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
- Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
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