The quick communication with customers paves way for immediate resolution providing  great interaction and satisfaction.

Easy to use, fast to implement and ready to roll in days not weeks. It was a great solution for our curbside service during the Covid-19 pandemic and beyond.

Overall we have had a great experience with all representatives from Textline. They're always so willing to help and ready to jump on a call and talk through any new idea or question we have.

I like the ease of texting and also like the Address Book.

Their support has been responsive, and their feature set has grown, we are very happy customers.

I love how quickly the customer service department gets back to you.

Usage could be a little clearer. It’s tough to find contacts at times.

Excellently designed tool with powerful tools and flexible integration.

Great customer service and awesome features and integrations. Our tech support is very text heavy so this has been a huge benefit to our team so far.

Textline’s pricing was competitive and integrated into our Zendesk Support instance very well.

Their support is very responsive and helpful. We rarely have questions, but when we do they are quick with answers.

It's super easy to use and I enjoy the fact we can connect multiple numbers and text based on area.

Aside from it being a user friendly tool, it also has features we can utilize to make personalized messages like emojis.

From set-up to on going questions/customer support, everyone that we have encountered has been super friendly and extremely helpful.

The lack of phone service required me to use multiple services to achieve our goals.

I love how easy this software is to understand, implement and use. It's perfect for what we need and the customer support is top of the line.

We've tried many platforms and more robust services like Twilio, but Textline is the perfect turn-key solution for small and big business.

We are very new to Textline, but so far it has been a great experience and a huge upgrade from what we were using before. The customer service has also been excellent.

I was looking for a texting service that integrated with our CRM and made it easy to stay updated on communications between each client.

Ease of use, price, flexibility, support, ability to download all conversations.

The UI is super easy to use with the ability to add macros for quick responses.

It doesn't feel native to iOS and some screens did not render well.

Ease of set up and use of the system. Texting is quite reliable.

Kudos to Textline a definite value add, and an even better investment.

Especially now, clients are limited with staff at the stores.

I have been using them for about a year and I love it. I am making more money because of them and I highly recommend there product.

Textline is extremely easy to use. It helps us easily communicate with our customers And we have found they most of the time they prefer to text.

This wasn't the end of the world, but it was disappointing.

I never used that option but I'm sure it would benefit most companies. The customer service was great and answered in a very timely manner.

Textline's team is responsive & helpful. The portal is robust & allows for deep integrations to other software that provides an incredible experience for the end customer.

Great service and amazing product which all of the users love.

The fact that I can not delete a contact that has the wrong info.

Easy to use, train and implement. Our team is loving it and it really made communication with our clients easy.

We really enjoy the convenience of this software. We finally feel like we are reaching every customer in every possible way.

Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.

Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.

Trello has lend a great helping hand in organizing my projects and improves my productivity in then professional environment.

I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.

I liked the ease of use, the interactivity, and the great features that it has, even in the free version.

While you can utilize board histories to access lost cards, I found that too often some of our cards were inadvertently deleted by users.

Everyone in the company can see what is going on and what they need to do, and no information is lost.

Fantastic on mobile which is a brilliant plus especially when on-the-go. Reasonably priced if you want to upgrade to the paid version.

The seamless integration of features. It's so easy to switch between boards, clearly see all projects, and the timeline of all upcoming deadlines thanks to the wonderful (and rare) calendar feature.

I am able to help my Clients keep track of the candidates I have recruited for them on a very user friendly platform and they are always pleased.

The cost to benefit of Trello is competitive, The way it helps boost efficiency and helps streamline communication is fantastic.

For a free option, it's fantastic and I highly recommend it for project management on a budget.

I want full functionally for free. I realize how ridiculous that is, but if pressed for a complaint, that's the worst I can come up with.

Very fun and playful feel to it. Love the backgrounds and the ease of dragging from one card to another.

I love the layout, it's the perfect project and task management program. I take advantage of their referral program so I am on the free plan.

I love being able to use this to organize my notes through my phone. Super user friendly and I love that too.

Second beatifull feature is butler that help to create quick button like complete etc. This is an awesome and very effective for team meeting update as anyone from them and update.

Availability of templates shared by community. The tool is so popular that you can get easily get the template if you don't want to start from the scratch.

I love how user friendly it is, super simple to understand and get around. I love that i5 helps organize my tasks.

I wish more of the aesthetic features were not restricted to those who pay a subscription. But that is a very minor complaint.

I did not find a serious con that made me dislike this product. The only negative side I can think of is that, given its structure, it may be hard to envision it as a calendar.

For such a helpful tool, it is pretty simple to navigate. The interface is clean and user friendly for instance there a templates included to help guide users who may not know where to start.

The title says it all, if you like to be organized then this is fantastic software. After using it for a long time I realized that I do NOT like to be organized.

Because the text was automatically all highlighted when clicking on the box, I have accidentally deleted texts from description boxes before and was unable to recover it.

What I like most about Trello is the ability to neatly lay out tasks and share those tasks with other users that have an interest in the progress or users that will also be working on the tasks.

Great YouTube community. I love that it integrates with Gmail.

I like the fact that it integrates with other tools we use, and this is amazing for me because I don't have to do a lot of manual work.

I love that each team member can be assigned tasks and the whole team can see where everyone is at with their specific tasks. I love the ease of collaboration.

Very good and easy to use tool with very good integration with a popular set of web-based apps.

Very good to keep track of task with team members. Love the way the app is very stable and has many useful functions.

I love the design and the usefulness of every single feature. It helps me organize all my tasks and projects and keeps me super productive.

Trello helps us share our construction schedule with our clients in a fun and visually appealing presentation.

This has been a lifesaver in helping to define our project management structure and strategy. It is really a top notch product with a top notch customer service team.

I love that there is so much free with Trello, I also like the flexibility to set trello up however you want to, it is very easy to use.

Overall I'm super satisfied to have come across a tool like this one as it's functions are perfect for my job.

I love that it is easy to use, colorful, shareable and free. And that I can integrate it with other tools, like Slack.

The software is really easy to use and has very good customer support. We really like it for our company as a great collaborative tool.

US Dollar

Textline is a cloud-based text messaging solution, which enables businesses to connect with clients using phone numbers. Customer support teams can and include images, emojis, URLs and other file attachments within messages.

Key features of Textline include triggers, multi-factor authentication, announcements and scheduled messages. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform allows medical professionals to collect patients' consent, set up appointments and utilize internal discussion tools to connect with colleagues. Additionally, administrators can track key performance indicators, send surveys to clients via SMS and set up automated replies for incoming conversations.

Textline offers mobile applications for Android and iOS devices, enabling sales teams to receive alerts about new messages, schedule conversations and more. The product is available on monthly subscriptions and support is extended via FAQs, phone, knowledge base, video tutorials and other online measures.

LongDescription

Support Ticket Management

Surveys & Feedback

Automated Responses

Mass Texting

Scheduled Messaging

Communication Management

2-Way Messaging

Contact Management

Performance Metrics

Multi-Channel Communication

Queue Management

Social Media Integration

Real Time Notifications

Workflow Management

Message Personalization

Alerts/Escalation

Customer Engagement

Reporting/Analytics

Usage Tracking/Analytics

Contact Database

Appointment Management

Customer History

Third Party Integrations

Live Chat

Knowledge Base Management

Messaging

Lead Capture

For Sales Teams/Organizations

Interaction Tracking

Patient Engagement

Customer Communication

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Limited: $59.97/mo
Standard: $89.97/mo
Pro: $249.95/mo
+ messaging costs

Email/Help Desk

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Textline

Webinars

Documentation

Videos

Trello is a visual collaboration tool for planning tasks and projects. While commonly used by agile software development teams, the solution is also used in other departments such as marketing, sales, support and HR. The web-based solution provides tools to define projects, their requirements and the workflow to ensure projects are completed in a planned sequential manner.


Trello offers a digital board to create, organize and prioritize actions. Administrators or managers can even define workflows, assign tasks to individuals or teams, set deadlines and monitor progress. Trello cards allow users to collaborate with each other. Users can add comments, add members, and attach documents to the tasks assigned to them.


Trello offers a professional package that includes the privacy and administrative settings required by large enterprises. Trello integrates with a number of online applications including JIRA Cloud, Bitbucket Cloud, Google Drive, GitHub and Slack.



File Management

Commenting/Notes

Deadline Management

Milestone Tracking

Project Workflow

Employee Management

Status Tracking

Visual Workflow Management

Meeting Management

Idea Management

Due Date Tracking

Time Tracking

Document Storage

Access Controls/Permissions

Activity Tracking

Process Change Tracking

Data Synchronization

Activity/News Feed

Templates

Progress Tracking

Task Board View

Workflow Configuration

Task Scheduling

SSL Security

Real Time Editing

Marketing Calendar

Order Management

Portfolio Management

Project Planning/Scheduling

Strategic Planning

Project Management

Task Planning

Gantt/Timeline View

Rules-Based Workflow

Projections

Product Roadmapping

Knowledge Management

Brainstorming

Resource Management

No-Code

Guest Access

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Assignment Management

Template Management

Scheduling

Data Import/Export

Risk Management

Multiple Projects

File Transfer

Process Modeling & Designing

Testing/QA Management

Media Planning

Content Management

Notes Management

Configurable Workflow

Project Time Tracking

Email-to-Task Conversion

Email Marketing

Cost-to-Completion Tracking

Mobile Access

Planning Tools

Orientation Workflow Management

Requirements Management

$5.00 per user per month for Standard, $10 per user per month for Premium. Pricing starts at $17.50 per user per month (starting for 250 users, billed annually) for Enterprise.

Textline vs Trello

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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