With practice, it gave me the confidence to work through my issues. It worked for me and I felt as though I had concurred the world.

AZZLY is easy to use and we love the added features.

Availability of software is important to organization.

The process has been very supportive and they have worked diligently to implement special requests, making the software feel like our own.

They denied our request to terminate contract and are trying to get money out of us.

It is user friendly and able to switch to different client with ease.

AZZLY is extremely user friendly and the customer service is the best I have ever experienced.

There are times it's as if the plane is being built in the air and there is no concerted effort to plan before doing something.

The Customer Service is excellent. The staff responds quickly, and they are very helpful.

Ease of use, ability to tailor to our needs, reporting capability and most of all the customer support and knowledge of the Azzly team.

It was not very easy to learn how to use at first, seemed more difficult to navigate than other similar products I have used in the past.

Azzly Rize is both economical and very user friendly.

From start to finish, the team helped us walk through the system. As we continue to use, Azzly continues to work with us to help us create what we need.

There are things I would change, but there are things that make me glad I've had Azzly and not some other EHR's I've used in the past.

For as much as it costs, I would expect something amazing.

Several incidents of lost documentation which were not a result of user error, but Azzly could not recover these documents. Slow response time on fixing issues in their system.

Not user friendly, very time consuming to navigate between pages and screens. Unable to open more than one tab at a time.

But my favorite feature is definitely  the customer service  we receive when we have an issue. The staff at azzly are amazing.

No sorting option for payments recieved for each therapist/doctor. There is not a box for patient name in the SEOB tab when entering insurance payments.

I do not care for the strange way of entering Dap notes. Why is it necessary to go into that weird window, enter the EME #, select forms, etc.

It is very easy to navigate. If you have used electronic health records in the past you will instantly notice how simple it is to navigate.

Clinical side is easy to use. Therapist really seem to enjoy the new system.

Team moral has been impacted due to inability to get their jobs done while waiting on the software.

Azzly has been very responsive EHR system to our needs. Staff is knowledgeable and what they don't know they find out.

I have seen hours of work disappear from the screen, only to have to be reentered.

This system is comprehensive, user friendly and exceeds expectations.

Information that you are currently entering can be lost if connection to internet is broken. Documents have to be locked before you sign.

Azzly is so amazing and easy to navigate through. It is by far the best program that I have used.

I want to say the staff is absolutely wonderful, they are available at all times and quick to respond. They are very friendly and professional.

We have been able to collaborate with our team 1000% better for better delivery of service and communication to insurance companies.

I do appreciate that the team can email Azzly and get a response directly from them instead of going through a customer service department.

You have to struggle it a bit to get it to finally straighten itself out.

They claim to be able to customize and that was not the case. Very confusing to navigate and not user friendly.

As a patient, not everyone has internet access. And some of the information on there can be confusing.

Worst is that it is inefficient. Also, that they will have a  feature we like and it will be broken with the next upgrade.

The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.

Difficulty to find needed information and navigating through charts, it’s just a confusing software.

Great features (if you can get them installed), good ease of use.

Overall, I love using this website for medical information and record updates. I love being able to schedule appointments for my kids and I, it makes it really easy.

Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.

I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare. I think this needs to change particularly with their api and interoperability stack.

Again this is so user friendly. I have found it easy to learn and navigate.

I did like the clear interface and the cost was reasonable. Easy log in and creating an account was simple.

I have had a wonderful experience with this software and it's auxiliary products. Even when things don't go as expected their customer support has been on top of it.

I was never formally trained on the software, but I found it very confusing to use.

Very slow response times on reported software issues. Poor responses -seems to be automated responses.

Also, you aren't reimbursed always with a new lead when the contact info isn't correct for the lead. That means a loss of money for the user.

Their commitment to customer success with new edge technologies has been a great shift and kept me as a customer.

I requested the record for 2 weeks and still have not received the record. I had missed the deadline, now probably in contempt of court.

As a daily basis user, I like it's function and future diagnostic features. Which helps me to improve my skills.

I love this software it helps me at work with helping  me take notes for the doctors. To be able to view patient medical and add if needed.

It’s certainly not the best. Cerner and epic are better.

Benefits  Improved patient care: The system provides healthcare providers with quick and easy access to patient information, allowing for better-informed decision making and improved patient care.

It has all the essential functions. The customer support is great at times.

I would say that the worst part of this system is that when the internet is down, you really have no access.

Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of  use and overall cost.

This is a frustrating industry dealing with insurance companies.

All in all it's a pretty good system, it just needs some adjusting in the report options and a few other areas.

It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.

I like that this is so user friendly. I find that it is easy to pick up and use fast.

Limited Customization & Difficult Corporate Team.

It is extremely user friendly and straightforward. One of my favorite features is how you can set access and abilities for each user and their specific role/responsibilities.

Additionally, training for the entire product is needed if not you will easily get lost. The price of a system is also up there so we warned.

Customer service was fantastic when this was Healthfusion.

At $100 and $10/a lead, with one bad lead, no reimbursement equates to 10.

Easy to use rapid billing of insurance claims to insurance companies for chiropractic patients receiving care in my clinic. Great customer support from NextGen for problem claims.

Sometimes it malfunctions and came up with errors. I think it should be reprogrammed with debugging.

I was unhappy with the product because it slowed me down and required so much excess minutia in button clicking and scrolling. Overall it is a very inconvenient software to use.

US Dollar

AZZLY Rize is quickly being recognized as the leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology that no longer meets best practices.

If you are ready for a more complete solution, from a Patient Engagement Portal for efficient intake and admissions, a configurable EHR to meet unique program needs, through to a seamless billing and claims creation and submissions process, take a tour of AZZLY Rize. All unique features and functions that substance use disorder (SUD) and mental health providers, clinical and medical, UR and billing staff need, are seamlessly integrated to support stronger compliance, faster yet detailed documentation for better clinical outcomes and auto claims for faster reimbursements and lower A/R.

What is unique about AZZLY Rize platform is that it is designed from the ground up as an all-in-one EHR/Patient Management/Revenue Cycle Management platform. Through one single sign on, all authorized staff have access to features and functions that support their workflow, their department needs, location specific and even patient specific. Being Roles and Permissions based, this adds a layer of HIPAA security and privacy which is much valued. Enhancements are provided seamlessly to all users with no downtime.
 A new feature added in 2023 is a robust Patient Engagement Portal, for seamless review and completion of intake and admissions documents, consents and other forms, along with bi-directional secure messaging between provider and patient.

 A robust scheduler and team view calendar, SMS appointment reminders, Zoom Telehealth, The Joint Commission and CARF compliant master library of forms for each level of care to select from, assessments and surveys support busy clinic usage.
 For Clinical and Medical staff, a robust encounter alert feature that indicates what form is due, when it is due and if it is completed assists in maintaining compliance and supports better UR reviews and timely billing
 
To drive efficiency and coding accuracy, auto-claims can be set up against appointment types or encounters. Severity of codes may be adjusted by practitioner or biller based on facility business rules. Incomplete notes are not submitted. AZZLY RCM Services is designed to speed clean claim submissions that average 95-98%, and reimbursements for those that specialize in Behavioral Health, Mental Health, MAT, SUD, MOUD, BOT, CTP programs that are seeking a strong, comprehensive medically based clinical and billing solution.

Who we serve: 
• Inpatient Residential 
• Psych Hospitals 
• PHP 
• PRP
• MAT
• MOUD
• OBOT 
• OTP
• IOP
• OP
• Telehealth
• One location or multiple or telehealth only 

Newly licensed programs or well-established and growing organization can easily adapt and thrive on the platform.

Our USA based client services team offers training and implementation services and support along with an eLearning platform for 24/7 tips and instructions. We serve them both with 5-star training and implementation services and customer service and support.

LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Invoice History

Payment Processing

Practice Management

Document Storage

Activity Tracking

HIPAA Compliant

Group Notes

Charting

Progress Tracking

Digital Signature

Level of Care Evaluation

Referral Tracking

Electronic Signature

Confirmation/Reminders

Wait List Management

Attendance Management

Communication Management

Medical History Records

Calendar Management

Self Payment

Template Management

Client Chart Audit Tools

Assessment Management

Self Service Portal

Eligibility Verification

Code & Charge Entry

EMR/EHR

Dunning Management

Real Time Data

Claims Scrubbing

E-Prescribing

Electronic Submission

Inpatient/Residential

Utilization Reporting

Assessment Notes

Workflow Management

Revenue Management

Initial Assessments

Activity Dashboard

Reminders

Automated Scheduling

Medical Billing

Customizable Templates

Billing & Invoicing

Referral Management

Patient Management

Compliance Tracking

Progress Reports

Claims Management

Case List Management

Customizable Dashboard

Appointment Management

Records Management

Client Management

Quotes/Estimates

Appointment Scheduling

Multi-Provider Practice

Team Notes

Task Management

Authorization Tracking

Document Management

Insurance Eligibility Verification

Remittance Advice

Electronic Payments

Customizable Reports

Task Scheduling

Credit Card Processing

Invoice Management

Customer Database

Scheduling

Multi-Location

Compliance Management

Historical Reporting

Forms Management

Alerts/Notifications

Reporting & Statistics

Payment Collection

Real Time Reporting

Secure Data Storage

Live Chat

Single Provider Practice

Role-Based Permissions

For Mental/Behavioral Health

Customizable Forms

Case Management

EHR/EMR Integration

Surveys & Feedback

Patient Engagement

SMS Messaging

GDPR Compliance

Patient Intake

Telemedicine

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

AZZLY offers an easily scalable pricing plan to meet your organization's size and needs. Get a quick self-guided pricing estimate in just a few minutes: https://azzly.com/easy-start-plan/

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

AZZLY Rize

In Person

Live Online

Webinars

Documentation

Videos

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-to-use patient portal, embedded virtual visits, a claims clearinghouse, and a MACRA/MIPS reporting dashboard. NextGen Office provides the right tools providers and their staff need at the point of care with no in-house IT overhead right out of the box. 
What’s more: the solution works on any device with an internet connection. Providers can touch, talk, or type encounter notes directly into the clinical documentation template between patients or even outside the office, saving valuable time and creating an atmosphere that promotes a better work-life balance.
For medical billing businesses: NextGen Office Practice Management (PM) is designed to support growth, profitability, and efficiency. It’s Cloud-based to keep your costs down and your internal teams and implementation processes simplified. This top-rated solution is built to automate and increase the accuracy of the billing and collections process. Utilize a wealth of operational resources and a Marketing Support Kit to support your billing business needs at no additional charge.
NextGen Healthcare was founded in 1998 by two doctors with one goal – to make medical offices run more efficiently. NextGen Office is the culmination of that goal for small practices and medical billing companies, made to accommodate physician and staff workflows with easy-to-use, affordable technology that adapts to users and is accessible from anywhere. Now more than 124,000 providers across the United States use solutions provided by NextGen Healthcare.


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