The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.

It integrated so poorly that we had to go with another EHR which was bad because our EHR was great-the only reason we left was because of this product from Advanced MD.

The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.

I still am not sure if they were lying or just incompetent. Eventually we changed EMRs and moved all the charts to another billing service.

AdvancedMD is very user friendly with all the bells and whistles.

I love the ease in being able to schedule patients and be able to schedule future appointments.

This is convenient to use because you can use it on your phone, iPad, computer, etc. it allows me to do work remotely and it’s great. The  phone version is easy to use.

Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.

Very poor customer service and accessibility to their team.

I really enjoy working with this company. I find them friendly and helpful.

SENSITIVE CONTENT HIDDEN] and her team were the only ones who would listen and help. Customer Care is amazing.

WEAK , frustrating software; a poorly implemented EHR.

Customer service is top notch. They answer, the respond, they are kind and easy to understand.

The PM side is pretty straight forward and easy for my employees to use. The integration with other apps has also been very nice.

The sysrem, as I'm writibng this, is down for unknown reasons and of course, they're closed after 7PM central time. WE HAD lots OF PROBLEMS SCANNING IN labs, reports, etc.

Constant problems with connect and development just does not build features to compensate for shortcomings.

The software had long lag times to find cpt codes and difficulty linking payments. In the end we decided to stop using after one month, but had to pay a buyout of $1,440 dollars.

Very user friendly and good value for the investment.

There is no alerts to notes that have been unsigned for 72 hours (this blows my mind since its a major compliance requirement).

Really liked the ease of navigation and the all around feel of the software and ease to read screens.

No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.

The customization of AdvancedMD is extremely useful especially for multi-specialty clinics.

I like the fact that in many respects the system does what we need it to do, and has many features that reduce, if not eliminate paperwork.

I cant place stop payments in fear of them deleting our information due to non-payment.

This ended up causing a total waste of my entire office and back office staff's time.

Reporting was easy on the eyes and purposeful. They were easy to read and functional for gathering a picture of the clinic.

I LIKE BEING ABLE TO CUSTOMIZE TO OUR NEEDS WHEN NEEDED.

The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks.

Unmet needs, lack of communication with us and amongst the team.

The revenue cycle management is a disaster. We have lost thousands of dollars.

The FollowMyHealth software is easy to use & has common sense terminology that help end users understand what they are looking at & find what they are looking for.

She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged.

There appears to be a fatal flaw on how data gets updated (or not).

It also allows patients to edit various fields like current medication & allergies, which helps keep information up-to-date.

It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens.

As a provider, it is nice to be able to email instead of trying to reach the patient by phone.

It's difficult to click between screens, the mobile app is clunky, and it's hard to see your lab reports.

When I contacted customer service. The agent was condescending and angry.

Simplify the navigation and most importantly resolve the out-of-date/lack of data issue and this could be a great tool.

The disconnect could be with the providers failing to send updated records but that probably speaks to the difficulty in using the system.

I love the aspect of patients being able to email the providers instead of trying to get someone by phone.

It is easy to log on and to look up medical records. It is pretty to look at.

I guess I could like the organization of the tabs. It makes the doctor think he or she is communicating with the patient.

The website is difficult to navigate, slow to respond, and I can't even figure out how to use half of the options.

It can take a significant amount of time before a test result or appointment summary is available, which can cause frustration.

This is a totally useless piece of software and does not allow patients to download and access their own records.

US Dollar

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows.

Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart.

With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste.

AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.


LongDescription

Treatment Planning

Patient Records Management

Meaningful Use Certified

Practice Management

Order Entry

Document Storage

HIPAA Compliant

Charting

Patient Intake

ONC-ATCB Certified

Self Service Portal

EMR/EHR

E-Prescribing

Role-Based Permissions

Client Portal

Handwriting Recognition

Voice Recognition

Alerts/Notifications

Decision Support

Physician Scheduling

Customizable Templates

Coding Assistance

Billing & Invoicing

Compliance Tracking

For Physical Therapy

Customizable Forms

Patient Scheduling

Third-Party Integrations

Appointment Scheduling

For Medical Purposes

For Chiropractors

Payment Processing

Collaboration Tools

Template Management

Activity Dashboard

Reporting & Statistics

Patient Management

Claims Management

Appointment Management

Patient Portal

Imaging and X-rays

Diagnostic Reports

For Family Medicine

Drug Reference Database

Self Check-in/Check-out

Medication Management

For Cardiologists

For Dermatologists

For Ophthalmologists

For Obstetrics & Gynecology

For Mental/Behavioral Health

For Podiatrists

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Substance Abuse Therapy

For Neurologists

For Urologists

Windows 7

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Pricing information is available on inquiry.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AdvancedMD EHR

In Person

Live Online

Webinars

Documentation

Videos

FollowMyHealth is a cloud-based patient engagement tool. It caters to both patients and healthcare organizations. Primary features include email consultations, online appointments management, email reminders, EHR syncing and telemedicine.


It allows patients to access their medical information from a single access point. All patient-generated data flows directly back to the EHR to automatically populate medical records. It allows patients to submit requests and paperwork.


It allows patients to engage with the clinical workflow and follow compliant care plans. It enables care teams to influence lifestyle, behavior changes, send out alerts in case of noncompliance, manage readings/ results and deliver patient orders to their home.


It is compatible with Windows, Mac and Linux operating systems. Allscripts also offers a FollowMyHealth mobile app available for Android and iOS devices. Customer support is offered via email and over the phone. Other help options include online community and developer portal.



AdvancedMD EHR vs Veradigm FollowMyHealth

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