AdvancedMD EHR vs Patient Communicator

RATING:

3.6

(453)

AdvancedMD EHR has 453 reviews and a rating of 3.6 / 5 stars vs Patient Communicator which has 32 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (453)
4.8 (32)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
August 6, 2020
Pros/Cons
  • Pros

  • The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.
  • AdvancedMD is very user friendly with all the bells and whistles.
  • Cons

  • It is very glitchy and not the most user-friendly for our therapists. We've gotten several complaints from them.
  • The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.
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  • Pros

  • I love the ability to text patients, and have it documented what we tell them. It has dramatically decrease our no-show rate.
  • The daily use is simple and integrates well with EHR.
  • Cons

  • And Identify our office on calls patients don't like that it comes from a number with no name.
  • The navigation is not real intuitive and the texting functionality seems limited as we are not able to attach photos.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos