AdvancedMD EHR vs PatientNow

RATING:

3.6

(453)

AdvancedMD EHR has 453 reviews and a rating of 3.6 / 5 stars vs PatientNow which has 222 reviews and a rating of 4.05 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (453)
4.0 (222)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 8, 2024
May 22, 2024
Pros/Cons
  • Pros

  • The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.
  • AdvancedMD is very user friendly with all the bells and whistles.
  • Cons

  • It is very glitchy and not the most user-friendly for our therapists. We've gotten several complaints from them.
  • The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.
Read all user reviews
  • Pros

  • I know I can rely on making a call and speaking with a down to earth, knowledgeable, support tech genius. Seriously, thanks to you all.
  • Ease of use and incorporation of previous paper records. Tech support and training is outstanding.
  • Cons

  • PN salespeople are dishonest even if you pointedly ask a about a specific capability or if there are any extra charges, etc.
  • It was difficult to quickly navigate from one are to another.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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114 Recommendations
54 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos