---
title: "PatientNow Software Reviews, Demo & Pricing - 2026"
description: "Review of PatientNow Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/patientnow-profile/"
page_type: "product"
language: "en"
---

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PatientNow

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/medical/patientnow-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/patientnow-profile/alternatives/)

# PatientNow Review

Custom quote 2 plans

Wondering if PatientNow is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

PatientNow

3.9

[(302)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/)

Pricing

Pricing available upon request

### About PatientNow

PatientNow is an EMR practice management software designed for aesthetic and wellness providers. It supports various specialties, such as med spas, plastic surgery clinics, weight loss centers, IV therapy providers, dermatology practices, and wellness facilities.

The software includes tools tailored for aesthetic medicine providers. Its Electronic Medical Records functionality supports accurate record-keeping and streamlines clinical workflows. Practice management features help manage appointments, improve operational processes, and support financial tasks. Patient engagement tools include online forms and automated reminders. Additional features include secure payment processing, digital marketing tools with SMS and email automation, and photography management through the integrated RxPhoto app.

PatientNow adheres to HIPAA compliance standards, using data encryption and role-based access controls to safeguard patient information. Regular security audits and continuous monitoring are implemented to address potential vulnerabilities. The software combines automation for routine tasks with tools for managing essential operations, helping medical professionals focus on patient care.

Do you work for PatientNow? [Manage this product listing](https://www.g2.com/products/patientnow/claim_requests/new?auto=true)

Wondering if PatientNow is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

## PatientNow User Interface

## Popular PatientNow Alternatives

Main Product

PatientNow

3.9

[(302)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/)

Ratings Breakdown

-   3.78Ease of use
-   3.71Value for money
-   3.95Customer support
-   3.77Functionality

Pricing

Available upon request

Get Price

Alternative Product

[AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/)

4.5

[(685)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   4.35Value for money
-   4.52Customer support
-   4.25Functionality

Pricing

Starting at $160.00 per month

Get Price

Alternative Product

[ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)

4.5

[(1300)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.28Value for money
-   4.58Customer support
-   4.35Functionality

Pricing

Starting at $300.00 per month

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.20Value for money
-   4.22Customer support
-   4.23Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.56Value for money
-   3.64Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

4.0

[(1391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.66Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

## PatientNow Pros and Cons

We analyzed 302 verified reviews for PatientNow to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Interface

The software is designed to be straightforward and easy to navigate, with clear layouts and intuitive controls. Users find it simple to learn, with most features accessible in one place, making daily tasks and training new staff more efficient.

Supportive Onboarding And Resources

PatientNow offers helpful onboarding, responsive staff, and a variety of tutorials and webinars. Practices report that new employees adapt quickly, and support is available to ease the transition and ongoing learning for all team members.

Streamlined Appointment Coordination Tools

PatientNow simplifies appointment scheduling with intuitive tools, color-coded calendars, and automated reminders via text and email. The platform supports multi-provider clinics, integrates payment collection, and helps keep patients engaged through treatment pathways and communication features.

Inefficient And Costly Operations

Practice management tools are seen as cumbersome and time-consuming, with invoicing and custom package creation described as tedious. High costs, inefficient workflows, and inadequate support for busy practices are common concerns.

Glitches And Navigation Difficulties

PatientNow's patient management features are often described as glitchy and hard to navigate. Users face issues with the patient portal, registration, and accessing records, while frequent crashes and compatibility problems disrupt workflow.

Slow And Inconsistent Assistance

Many users report that customer support is difficult to reach, slow to respond, and often unable to resolve issues effectively. Long wait times, lack of knowledgeable staff, and inconsistent follow-up make troubleshooting and implementation challenging.

## PatientNow Pricing and Plans

PatientNow has two plans. Med Spa & Wellness Solution Essentials and Plastics & Derm Solution Pro are custom-priced.

Med Spa & Wellness Solution Essentials

Custom Quote Available

Custom Pricing, Built for Your Medspa’s Success Get the right features at the right price with PatientNow. Our pricing is tailored to your package and number of locations—so you only pay for what you need. Streamline operations, elevate patient experiences, and grow your business with ease. 📞 Let’s find the perfect plan for you! Contact us today for a personalized quote.…

Med Spa & Wellness Solution Essentials plan includes:

-   Online Booking
-   Schedule
-   Automated Marketing
-   Reputation Manager
-   Social Media Integration
-   2 Way SMS
-   Electronic Medical Records
-   HIPAA-compliant
-   Telehealth
-   Lab Integration
-   e-Prescribing
-   Multi-Location
-   Patient Portal
-   Gift Cards
-   Memberships
-   Loyalty Programs
-   Photography
-   Inventory Management
-   Performance Management
-   Integrated Reports
-   Phone & Email Support
-   Learning Center & Tutorials

Plastics & Derm Solution Pro

Custom Quote Available

It is designed for medium to large plastics and dermatology practices

Plastics & Derm Solution Pro plan includes:

-   Integrated Reports
-   Insurance Billing
-   Lab Integration
-   Phone & Email Support
-   Learning Center & Tutorials
-   Prescription Management
-   Customer Loyalty
-   Photography

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does PatientNow pricing compare to alternatives?

Explore how PatientNow's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| PatientNow3.9[(302)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/) | Pricing available upon request | Not available | Not available | 3.7 |
| [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/)4.5[(685)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) | $160.00 /mo | Not available | Not available | 4.4 |
| [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)4.5[(1,300)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) | $300.00 /mo | Not available | Not available | 4.3 |
| [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 |
| [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) | Pricing available upon request | Available | Not available | 3.6 |

PatientNow3.9[(302)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

3.7

-   [AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/)4.5[(685)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/)
    
    * * *
    
    Starting price
    
    $160.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.4
    
-   [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)4.5[(1,300)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/)
    
    * * *
    
    Starting price
    
    $300.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)
    
    * * *
    
    Starting price
    
    $32.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.6
    

## PatientNow Features

-   Popular features found in Medical Practice Management
    
    Appointment Management
    
    Charting
    
    Claims Management
    
    EMR/EHR
    
    E-Prescribing
    
    HIPAA Compliant
    
    Medical Billing
    
    Patient Intake
    
    Patient Portal
    
    Patient Scheduling
    
    Physician Scheduling
    
-   More features of PatientNow
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Audit Trail
    
    Automated Scheduling
    
    Availability Indicator
    
    Batch Processing
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Calendar Sync
    
    Cancellation Tracking
    
    Care Plan Management
    
    Cash Flow Management
    
    Client Management
    
    Client Portal
    
    Clinical Notes
    
    Code & Charge Entry
    
    Coding Assistance
    
    Communication Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Consent Forms
    
    Credit Card Processing
    
    Customer Database
    
    Customer Mobile App
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Drug Reference Database
    
    EDI
    
    EHR/EMR Integration
    
    Electronic Faxes
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Email Reminders
    
    Faculty/Staff Management
    
    File Sharing
    
    Financial Management
    
    For Dermatologists
    
    For Healthcare
    
    For Medical Spas
    
    Forms Management
    
    For Plastic Surgery Practices
    
    Gift Card Management
    
    Historical Reporting
    
    ICD-10 Compliance
    
    Image Management
    
    Immunization & Allergy Tracking
    
    Insurance Management
    
    Inventory Management
    
    Invoice Management
    
    Lab Integration
    
    Lab Order Management
    
    Loyalty Program
    
    Marketing Automation
    
    Marketing Management
    
    Meaningful Use Certified
    
    Medical Coding
    
    Medical History Records
    
    Medication History
    
    Medication Management
    
    Messaging
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Location
    
    Multi-Physician
    
    No-Show Tracking
    
    Onboarding
    
    Online Booking
    
    Patient Communications
    
    Patient Education
    
    Patient Engagement
    
    Patient Flow Management
    
    Patient Questionnaires
    
    Patient Records Management
    
    Payment Collection
    
    Payment Processing
    
    Performance Metrics
    
    Photo Management
    
    Physician Management
    
    Point of Sale (POS)
    
    Practice Management
    
    Prescription Management
    
    Promotions Management
    
    Records Management
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reputation Management
    
    Revenue Management
    
    Sales Reports
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    SMS Messaging
    
    SMS Reminders
    
    Social Media Integration
    
    Task Management
    
    Telemedicine
    
    Telemedicine Integration
    
    Template Management
    
    Third-Party Integrations
    
    Transaction History
    
    Treatment Packages
    
    Treatment Planning
    
    Video Conferencing
    
    Wait List Management
    
    Website Integration
    

## PatientNow Integrations

Clover

Integration rated undefined from -1 review

Swell

Integration rated undefined from -1 review

Grade.us

Integration rated undefined from -1 review

GoTo Meeting

Integration rated undefined from -1 review

Canva

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

See all 13 integrations

## PatientNow User Reviews

## PatientNow customer ratings

- Overall rating: 3.9/5
- Total reviews: 302

### Rating distribution

- 5 stars: 135 reviews (45%)
- 4 stars: 82 reviews (27%)
- 3 stars: 40 reviews (13%)
- 2 stars: 14 reviews (5%)
- 1 star: 31 reviews (10%)

### Secondary ratings

- Ease of use: 3.8/5
- Value for money: 3.7/5
- Customer support: 3.9/5
- Functionality: 3.8/5

---

### PatientNow efficient solution for modern medical practices

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: less than 1 year · weekly
- Reviewed: October 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

PatientNow with its comprehensive features allow to manage patient records, day to day communication, scheduling and many more. Although some customization needs to be made for better experience

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It has a user friendly interface. High security allows to maintain digital patients records.It has new tools to manage patient communication.

#### Cons

Sometimes customer support can be slow. some customization regarding billing needs upgradation. Price can be an issue for new businesses.

---

### Best Cosmetic Practice Software!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospital & Health Care
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been successfully using PatientNow for going on nine years. It is easy to use and PERECT for a cosmetic based practice.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Oh, the customer support is amazing! Someone is always there to answer the phone without a long wait. They are super friendly and helpful!

#### Cons

I have a hard time using the iPad version. It does not have all the same features as my desktop version of Patient Now.

---

### Serious Data Migration Issues & Lack of Resolution

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: a free trial · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Our experience was extremely disappointing. What was presented during the sales process was very different from what we experienced during implementation. The most serious issue was patient information, photos and documents not transferring correctly, with some information unable to be recovered. This caused significant disruption, additional labor and expense for our practice. After numerous attempts to resolve the issues and ultimately requesting cancellation of PatientNow and Recura, I am still waiting for meaningful communication from senior leadership. Software problems happen, but problems involving patient data require urgency, accountability and communication. Unfortunately, that has not been our experience.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

[sensitive content hidden] presented PatientNow as a dream system for our practice. We were sold on the idea of having PatientNow, Recura and RxPhoto work together as a comprehensive solution for our medical spa. The system was presented as a way to streamline our operations, improve efficiency, and bring our scheduling, patient records, photographs, communications, payments and other essential functions together. Based on what was presented during the sales process, we were genuinely excited about the transition and believed this would significantly improve our business.

#### Cons

Unfortunately, the reality of implementation was drastically different from what was presented during the sales process. Our migration resulted in serious issues with patient data, including missing client information, documents and photographs that did not properly transfer or sync, some of which PatientNow was unable to recover. We also experienced duplicate patient records, thousands of missing dates of birth, checkout/functionality problems, and an implementation process that caused significant disruption to our daily operations. Recura was also part of the solution presented to us, but the overall integration did not deliver the seamless workflow we were sold. Instead of simplifying our business, our staff spent countless additional hours troubleshooting, manually correcting information, entering appointments, and trying to work around system issues. What has been equally concerning is the lack of timely support and accountability after these problems occurred. I have spent weeks calling, emailing, documenting issues, and escalating my concerns. My situation was escalated to a Vice President, and despite numerous follow-up attempts and being repeatedly told I would receive a call, I still have not received the promised response. Software issues can happen. Loss of patient information and documentation, followed by weeks of difficulty obtaining meaningful resolution from senior leadership, is a completely different level of concern for a medical practice. That has been the most disappointing part of our experience.

---

### Avoid Pt Now

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

We have had a poor experience with communication and responsiveness to concerns. We regret having signed on with Patient Now.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

We have not been able to implement Patient Now. We had struggles with the initial implementation process related to migrating data into the system.

#### Cons

We experienced major issues during the EHR implementation process. As concerns arose and we requested a remedy. We had to press for any response. The poor communication and challenges during implementation lead us to lose trust in the team. When we realized the system was not a fit due to the implementation struggles, we requested to terminate our agreement. Customer management refused to let us out of our contract and strictly enforced the terms. I highly recommend that any medical practice reviewing this software heavily negotiates a trial period or an implementation out-clause before signing, as they are entirely inflexible if the setup goes poorly.

---

### Patient Now Review

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Most of the modules are easy to navigate through. It does need some updated features to make it easier to print records or a summary of records. Same with the billing module. I will say that the support they have is great. The staff is knowledgeable and very helpful with any questions or problems you may have.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The scheduling module is fairly simple to navigate. Easy to schedule and reschedule appointments. The support staff is very knowledgeable, helpful and friendly.

#### Cons

The billing module needs work. Requires a lot of manipulating to correct any mistakes or entries. The sales tax cannot be for individual products, it's either all or none. You have to uncheck the box on every transaction.

---

### Needing a simple EMR system

- Overall rating: 3/5
- Reviewer: Louise C.
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with PatientNow has been positive. It provides a comprehensive platform for managing patient records, scheduling, communications, and marketing in one place. While there is a learning curve and some features could be more intuitive, it has helped improve efficiency and streamline daily operations.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform. It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible. The biggest benefit of PatientNow is its ability to manage the entire patient journey from online booking and intake forms to treatment history, reminders, and follow-up marketing. It helps save time, improve efficiency, and create a better overall patient experience.

#### Cons

While PatientNow offers many useful features, the system can have a learning curve due to the number of tools available. Some workflows and settings could be more intuitive, and occasional system slowdowns can impact efficiency. The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings. There are also times when updates or changes to the platform require additional training to fully utilize.

---

### RUN AWAY FROM THIS SYSTEM!

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

THE WORST SYSTEM I HAVE EVER USED!! We have over 20 open tickets from them dated over a year ago and now they stopped having a virtual chat!

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

There may seem like there are pros at first, but that is how they get you. Once you are using the system, the constant updates become frustrating. You learn how to do something one way, and then it changes again. They also no longer offer immediate support. Instead of being able to get help right away, you have to email them and wait days for a response, which can really slow down operations when you need an issue fixed quickly.

#### Cons

ALL CONS. NOTHING WORKS THE SAME. Each month things change and they have SO MANY BUGS they are constantly "saying" their fixing

---

### Very Happy with Patient Now in our Medical Weight-loss Center

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

From the initial consultation and demonstration right through to the signing up and implementation, the whole process has been hassle free. A few bumps in the road, but team resolved them quickly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the ease of set-up. There was plenty of support before and after the signup process. Everything is simple to find and complete.

#### Cons

This is the first EMR that I have worked with, and I really do not have any Cons after signing up with PatientNow.

---

### Great support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Alternative Medicine
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for creating processes to work with our specific needs

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How well the integration works with credit card processing and how supportive and knowledgable the customer care team is when I call.

#### Cons

The onboarding was difficult in 2023, but since then the company has gotten much better with customer service.

---

### Excellent, very technical tool.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great, deeply integrated system, although it has a deep learning curve, but PatientNow is a solid choice.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place. It saves me from juggling three different systems.

#### Cons

It feels like I'm using an old DOS system. It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy.

---

Showing 1 - 10 of 302 Reviews

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## PatientNow Popular Comparisons

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