---
title: "PatientNow Software Reviews, Demo & Pricing - 2026"
description: "Review of PatientNow Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/patientnow-profile/"
page_type: "product"
language: "en"
---

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[Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/)

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PatientNow

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/medical/patientnow-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/patientnow-profile/alternatives/)

# PatientNow Review

Custom quote 2 plans

Wondering if PatientNow is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

PatientNow

3.9

[(300)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/)

Pricing

Pricing available upon request

### About PatientNow

PatientNow is an EMR practice management software designed for aesthetic and wellness providers. It supports various specialties, such as med spas, plastic surgery clinics, weight loss centers, IV therapy providers, dermatology practices, and wellness facilities.

The software includes tools tailored for aesthetic medicine providers. Its Electronic Medical Records functionality supports accurate record-keeping and streamlines clinical workflows. Practice management features help manage appointments, improve operational processes, and support financial tasks. Patient engagement tools include online forms and automated reminders. Additional features include secure payment processing, digital marketing tools with SMS and email automation, and photography management through the integrated RxPhoto app.

PatientNow adheres to HIPAA compliance standards, using data encryption and role-based access controls to safeguard patient information. Regular security audits and continuous monitoring are implemented to address potential vulnerabilities. The software combines automation for routine tasks with tools for managing essential operations, helping medical professionals focus on patient care.

Wondering if PatientNow is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

## PatientNow User Interface

## Popular PatientNow Alternatives

Main Product

PatientNow

3.9

[(300)](https://www.softwareadvice.com/medical/patientnow-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.72Value for money
-   3.96Customer support
-   3.78Functionality

Pricing

Available upon request

Get Price

Alternative Product

[AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/)

4.5

[(666)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   4.35Value for money
-   4.51Customer support
-   4.25Functionality

Pricing

Starting at $160.00 per month

Get Price

Alternative Product

[ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)

4.4

[(1286)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/)

Ratings Breakdown

-   4.28Ease of use
-   4.27Value for money
-   4.58Customer support
-   4.35Functionality

Pricing

Starting at $300.00 per month

Get Price

Alternative Product

[RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)

4.3

[(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.19Value for money
-   4.21Customer support
-   4.22Functionality

Pricing

Starting at $32.00 per month

Get Price

Alternative Product

[athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)

3.8

[(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/)

Ratings Breakdown

-   3.79Ease of use
-   3.55Value for money
-   3.63Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

3.9

[(1380)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.66Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

## PatientNow Pros and Cons

We analyzed 300 verified reviews for PatientNow to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Interface

The software is designed to be straightforward and easy to navigate, with clear layouts and intuitive controls. Users find it simple to learn, with most features accessible in one place, making daily tasks and training new staff more efficient.

Supportive Onboarding And Resources

PatientNow offers helpful onboarding, responsive staff, and a variety of tutorials and webinars. Practices report that new employees adapt quickly, and support is available to ease the transition and ongoing learning for all team members.

Streamlined Appointment Coordination Tools

PatientNow simplifies appointment scheduling with intuitive tools, color-coded calendars, and automated reminders via text and email. The platform supports multi-provider clinics, integrates payment collection, and helps keep patients engaged through treatment pathways and communication features.

Inefficient And Costly Operations

Practice management tools are seen as cumbersome and time-consuming, with invoicing and custom package creation described as tedious. High costs, inefficient workflows, and inadequate support for busy practices are common concerns.

Glitches And Navigation Difficulties

PatientNow's patient management features are often described as glitchy and hard to navigate. Users face issues with the patient portal, registration, and accessing records, while frequent crashes and compatibility problems disrupt workflow.

Slow And Inconsistent Assistance

Many users report that customer support is difficult to reach, slow to respond, and often unable to resolve issues effectively. Long wait times, lack of knowledgeable staff, and inconsistent follow-up make troubleshooting and implementation challenging.

## PatientNow Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Med Spa & Wellness Solution Essentials

Pricing available upon request

Plan includes:

-   Online Booking
-   Schedule
-   Automated Marketing
-   Reputation Manager
-   Social Media Integration
-   2 Way SMS
-   Electronic Medical Records
-   HIPAA-compliant
-   Telehealth
-   Lab Integration

Read More

Plastics & Derm Solution Pro

Pricing available upon request

Plan includes:

-   Integrated Reports
-   Insurance Billing
-   Lab Integration
-   Phone & Email Support
-   Learning Center & Tutorials
-   Prescription Management
-   Customer Loyalty
-   Photography

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## PatientNow Features

-   Popular features found in Medical Practice Management
    
    Appointment Management
    
    Charting
    
    Claims Management
    
    EMR/EHR
    
    E-Prescribing
    
    HIPAA Compliant
    
    Medical Billing
    
    Patient Intake
    
    Patient Portal
    
    Patient Scheduling
    
    Physician Scheduling
    
-   More features of PatientNow
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Audit Trail
    
    Automated Scheduling
    
    Availability Indicator
    
    Batch Processing
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Calendar Sync
    
    Cancellation Tracking
    
    Care Plan Management
    
    Cash Flow Management
    
    Client Management
    
    Client Portal
    
    Clinical Notes
    
    Code & Charge Entry
    
    Coding Assistance
    
    Communication Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Consent Forms
    
    Credit Card Processing
    
    Customer Database
    
    Customer Mobile App
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Drug Reference Database
    
    EDI
    
    EHR/EMR Integration
    
    Electronic Faxes
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Email Reminders
    
    Faculty/Staff Management
    
    File Sharing
    
    Financial Management
    
    For Dermatologists
    
    For Healthcare
    
    For Medical Spas
    
    Forms Management
    
    For Plastic Surgery Practices
    
    Gift Card Management
    
    Historical Reporting
    
    ICD-10 Compliance
    
    Image Management
    
    Immunization & Allergy Tracking
    
    Insurance Management
    
    Inventory Management
    
    Invoice Management
    
    Lab Integration
    
    Lab Order Management
    
    Loyalty Program
    
    Marketing Automation
    
    Marketing Management
    
    Meaningful Use Certified
    
    Medical Coding
    
    Medical History Records
    
    Medication History
    
    Medication Management
    
    Messaging
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Location
    
    Multi-Physician
    
    No-Show Tracking
    
    Onboarding
    
    Online Booking
    
    Patient Communications
    
    Patient Education
    
    Patient Engagement
    
    Patient Flow Management
    
    Patient Questionnaires
    
    Patient Records Management
    
    Payment Collection
    
    Payment Processing
    
    Performance Metrics
    
    Photo Management
    
    Physician Management
    
    Point of Sale (POS)
    
    Practice Management
    
    Prescription Management
    
    Promotions Management
    
    Records Management
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reputation Management
    
    Revenue Management
    
    Sales Reports
    
    Scheduling
    
    Search/Filter
    
    Self Service Portal
    
    SMS Messaging
    
    SMS Reminders
    
    Social Media Integration
    
    Task Management
    
    Telemedicine
    
    Telemedicine Integration
    
    Template Management
    
    Third-Party Integrations
    
    Transaction History
    
    Treatment Packages
    
    Treatment Planning
    
    Video Conferencing
    
    Wait List Management
    
    Website Integration
    

## PatientNow Integrations

Clover

Integration rated undefined from -1 review

Swell

Integration rated undefined from -1 review

Grade.us

Integration rated undefined from -1 review

GoTo Meeting

Integration rated undefined from -1 review

Canva

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

See all 13 integrations

## PatientNow User Reviews

## PatientNow customer ratings

- Overall rating: 3.9/5
- Total reviews: 300

### Rating distribution

- 5 stars: 134 reviews (45%)
- 4 stars: 82 reviews (27%)
- 3 stars: 40 reviews (13%)
- 2 stars: 14 reviews (5%)
- 1 star: 30 reviews (10%)

### Secondary ratings

- Ease of use: 3.8/5
- Value for money: 3.7/5
- Customer support: 4.0/5
- Functionality: 3.8/5

---

### PatientNow is great value and easy to use

- Overall rating: 5/5
- Reviewer: Kristin D.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've been using PatientNow since 2018 and they continue to strive to improve the product. They listen to their customers and they work with you to resolve issues. Customer Support is usually very responsive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

SecurePayNow, texting and emailing from the system are some of my favorite features. The ability to create templates is also very important to us as a practice. Not having to go back to support for everything.

#### Cons

Would like to be able to customize the clinical information more. Also, more area for clinical notes vs scheduling notes.

#### Reasons for switching to PatientNow

Intergy was very cumbersome at the time (2018) and didn't offer the customization that PatientNow did. Also, we were moving more towards aesthetic procedures and PatientNow fit our practice better.

---

### Great support

- Overall rating: 5/5
- Reviewer: Shelley L.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for creating processes to work with our specific needs

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How well the integration works with credit card processing and how supportive and knowledgable the customer care team is when I call.

#### Cons

The onboarding was difficult in 2023, but since then the company has gotten much better with customer service.

#### Reasons for choosing PatientNow

had more integrations, I wanted one stop shop where scheduling, medical records, reminders, email, newsletter and marketing, credit card processing were all in one. They also integrate with care credit and dropbox

---

### Easy to use with a lot of features

- Overall rating: 5/5
- Reviewer: Christine W.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall we are very pleased with Patient Now and have been using it for several years now. The tech support is very helpful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

The dashboard is very user friendly and our staff is able to learn the processes quickly. There are a lot of tutorials and webinars available.

#### Cons

There are some limitations to customization, and some steps that could be a little more efficient. The payment function requires you to use their merchant services.

---

### Needing a simple EMR system

- Overall rating: 3/5
- Reviewer: Louise C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with PatientNow has been positive. It provides a comprehensive platform for managing patient records, scheduling, communications, and marketing in one place. While there is a learning curve and some features could be more intuitive, it has helped improve efficiency and streamline daily operations.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform. It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible. The biggest benefit of PatientNow is its ability to manage the entire patient journey from online booking and intake forms to treatment history, reminders, and follow-up marketing. It helps save time, improve efficiency, and create a better overall patient experience.

#### Cons

While PatientNow offers many useful features, the system can have a learning curve due to the number of tools available. Some workflows and settings could be more intuitive, and occasional system slowdowns can impact efficiency. The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings. There are also times when updates or changes to the platform require additional training to fully utilize.

---

### 10 out of 10 - Recommend!

- Overall rating: 5/5
- Reviewer: Paige W.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

From day one,[sensitive content hidden] made the enrolling process feel easy and exciting. He walked us through everything with patience, clarity, and a genuine desire to help us succeed — we felt supported right from the start! And then came [sensitive content hidden] — truly a superstar! She’s been incredibly knowledgeable, kind, and so much fun to work with. Her enthusiasm is contagious, and she made the whole setup feel way less overwhelming. Whether it was answering questions, guiding us through tricky parts, or just cheering us on, [sensitive content hidden] made it a joy. We seriously couldn’t have asked for a better team — thank you both for making this journey smooth, successful, and even enjoyable!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Setting up PatientNow was a breeze! The onboarding team was super helpful, and the system is surprisingly intuitive — no tech headaches here! We were up and running faster than expected, and customizing it to fit our workflow was actually fun. From forms to automations, everything clicked into place smoothly. If you're worried about setup stress, don’t be — PatientNow makes it easy!

#### Cons

Don't have may cons but if I have to choose one - I'd say learning Curve: Like any robust system, there’s a bit to learn at first — especially if you're switching from a simpler platform. But the support team helps smooth it out.

#### Reasons for switching to PatientNow

Needed a true EMR system and BLVD.io didn't offer that.

#### Vendor response

Wow — thank you for such a thoughtful and enthusiastic review! We’re thrilled to hear that onboarding was smooth and even enjoyable, and that our team made such a positive impact. It’s great to know the system is fitting your workflow well, and we truly appreciate you choosing PatientNow. We’re excited to support your continued success!

Replied July 2025

---

### Long time, unhappy customer

- Overall rating: 2/5
- Reviewer: Lia T.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

The software is clunky. Reporting is ridiculously glitchy and ineffective. You have to constantly back out of the screen you're working in if you need to get another task done, so trying to multi-task leads to having to do everything two or more times

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Not many that I can think of. The only reason we have not left for a more sophisticated EMR is the set-up time required to do so.

#### Cons

User interface is not at all intuitive; crashes and glitches constantly; support is non-existent; non-responsive to issues but constantly calling to sell me more services; training is all video based, trying to get a human to help is a joke; price has skyrocketed despite being essentially the same product as 15 years ago when we signed on.

#### Reasons for choosing PatientNow

At the time, price. Patient now was tens of thousands less than Nextech

---

### Robust software, terrible support and sneaky contracts.

- Overall rating: 2/5
- Reviewer: Jen B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We finally found a all in one solution and when I went to cancel our patient now, I was told I am locked into an automatic annual renewal and am required to pay full price for an additional 11 months. [sensitive content hidden] had previously told me we could easily transition to read only at any time. Not great and I would not recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Robust software with great charting capacity. Lack of technical support during 2-3 years post covid. No one worked there and there was only ONE person who could help with support.

#### Cons

We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion. We had to purchase a second software for scheduling and POS.

#### Reasons for switching to PatientNow

Patient now was an all in one solution and met what we needed. Then it didn't anymore so we switched again.

#### Vendor response

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our software and support team did not meet your expectations. While we're glad you found value in our charting capabilities, we deeply regret the frustration caused by support delays and challenges around contract terms. The post-COVID period was a difficult time operationally, but we understand that shouldn’t have impacted the quality of service you received. Your concerns about PCI compliance and the need for additional software are valid and highlight areas where we clearly need to improve communication and compatibility. We also take contract transparency seriously, and we apologize if there was any confusion regarding renewal terms or cancellation policies. Your feedback will be shared with our customer success team to ensure we review and address these issues.

Replied June 2025

---

### decent-but could be better

- Overall rating: 3/5
- Reviewer: Courtney P.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Decent-it has a lot of useful tools but a lot of bugs. PatientNow has a lot of potential but I think the hassle of certain items and how difficult it is to navigate can be a turn off for the system.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

More useful tools to help with day to day tasks and reports/inventory. Seems to be able to organize things better.

#### Cons

Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will disappear, patients have said that the booking link with patient now is more difficult to navigate.

#### Reasons for switching to PatientNow

Our medical spa wanted our EHR system to able to do more than Jane could offer

#### Vendor response

Thanks for sharing your experience. We're glad to hear you're finding value in the tools for daily operations and organization. We also understand how technical issues and navigation challenges can impact your workflow and we’re actively working to address these concerns. Your feedback is valuable and helps us continue improving the platform. We appreciate you choosing PatientNow!

Replied July 2025

---

### STAY AWAY AT ALL COST! Worst EMR System ever!

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

We had 4 weeks of training, and had to practice to use PatientNow. But a system you use everyday has to be easy. It was very difficult and they get you with a one-year contract which you can't get out off. We purchased a marketing from PatientNow as well. They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed into a new marketing company and forced us to try them out due to the contract. It was a horrible experience.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

There is nothing good about this EMR system. The only good part was the person assigned to our account.

#### Cons

Unfriendly user interface: The program required hours of training, making it difficult for our staff to use efficiently. We had to train more than a month. Daily malfunctions: The system frequently malfunctioned, disrupting our daily operations. Weekly program crashes: The program crashed on a weekly basis, causing further disruptions and patient care. Slow performance: The extremely slow pace of the program hindered our ability to provide sufficient customer service, affecting both our business and patient care. Failure to push through consent forms: Essential consent forms were not consistently processed, which is critical for a MedSpa. Failure to push RX program provider chart notes: Essential chart notes that were entered to RX was not processed. We were not provided this information and had to spend hours fixing this issue on our end. Hours of tech support calls: We had to contact tech support almost every day (unfortunately this is not an exaggeration), consuming valuable time and resources. PatientNow tech support number was put to speed dial and a call was made every day. Incompatibility with Apple products: The program was not functional on Apple devices, which is information that was not disclosed when we signed the contract. We were forced to purchase Parallels to make it work which was an additional cost. Clock-in/Clock-out issues: The inability to use this feature led to employee time management problems. We refused to get another app - such as Parallels - since we thought PatientNow had to be responsible for Clock in and out feature. PAX device malfunctions: The PAX device to take payments malfunctioned frequently and had to be replaced THREE times. Impact on customer care: The PAX device malfunctions interrupted our services, greatly affecting customer satisfaction and cause long wait periods. Hidden fees: We incurred unagreed credit card charges (3.29%). Due to the PAX device malfunctions, we were forced to use SecurePayNow which had 3.29% hidden fee. This fee was not included in the contract nor disclosed to us, constituting a breach of the agreement. Delayed updates: The failure to complete updates in a timely manner further interrupted patient care. This has interrupted our daily flow in many occasioans and caused frasturation among employees and patients.

#### Reasons for choosing PatientNow

Mangomint is the best EMR system ever, especially after using a horrible program such as PatientNow. Mangomint is super user-friendly, where as PatientNow is so outdated that it crashes all the time. Also PatientNow doesn't work with any Mac computers.

#### Vendor response

We're sorry to hear about your experience and appreciate your feedback. PatientNow does offer a simple, fully web-based solution that works seamlessly across all devices, including Macs—without the need for additional software like Parallels. We continuously invest in improving performance, usability, and support to better serve our customers. If there’s anything we can do to address your concerns, we’d be happy to discuss further.

Replied February 2025

---

### Ok platform for Aesthetics not Designed for Regenerative and longevity clinics.

- Overall rating: 3/5
- Reviewer: Nick W.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

There has been a lot of promises of features but none have actually came to the forefront. Ive had many conversations with the team, none of the things that I had shown an importance of for my practice were brought forward.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

The platform has a lot of features available and brings everything into one system. There is payments, inventory, employee tracking. These are all great features

#### Cons

It is not designed for a practice like mine. The scheduling tool is to complicated and causes drop of when it comes to scheduling.

---

Showing 1 - 10 of 300 Reviews

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## PatientNow Popular Comparisons

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