Once the back end is set up its' great. Package pricing is easy, reports are excellent and run accurately if your back room system is built correctly.

These have been forwarded to development. Some of our clients are having some trouble with the software depending on what device they are using.

I find it covers every aspect of my business all in one place. It's absolutely user friendly.

I like the support I have been able to get while learning this system. The ticketing system is awesome and the conference calls are great.

The customer service representation was a wonderful trainer.

Your stuck with their old archaic forms. Charting is a nightmare.

BUT, it's losing my business money if I don't adjust every sale. And, I warned them, 1000's of their existing accounts are at jeopardy also.

Pretty much does everything we want our Medical Spa software package to do. Customer Service department is great.

I am so glad I switched over from patient now this software is user friendly.

I really love the training videos. They walk you through every aspect of the program and help customize the program to your needs.

The account specialists was also very helpful with answering all of my questions, and was super patient with me and all my questions.

The interface is fairly easy to use. Love that it is a one shop fully integrative product that takes care of all of my needs.

Easy to use and integration was not as stressful as I thought it would be.

The billing flows seamlessly into the software. Templates can be customized if so desired and the price is extremely affordable.

Easy to use and has a lot of great features for our practice.

Excellent customer service, excellent software program.

I like that the software has the ability to integrate billing, stuff scheduling and booking in the same software. My experience was positive until now.

Customer support is amazing. The software is easy to use and it’s a great value for the cost.

I found the WorldPay credit card processing not as promoted with very confusing billing and difficult terminal usage.

End-user perspective: I was able to intuitively navigate this system with relative ease from the outset. This made the implementation process virtually painless.

And I am always so grateful and impressed with the swift response and the explicit direction I get from the support team to take care of things.

Discounts are inconvenient and the setup is tedious.

HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.

But the biggest problem is checking in new clients.

Easy to use...front desk options are pretty descent. They could have some basic features that would make this system awesome.

My experience right from the sales department to the implementing of the program has been exceptional. Everyone I have dealt with so far has been amazing.

The software is very advanced and there are many great aspects like EMR, marketing etc.

Comprehensive software and great support and costumer service.

API Marketing is a wonderful feature. Definitely, a cost- effective program.

I love that this software is so easy to navigate once shown.

Ve been using Aesthetics Pro while working at other spas and for my own. It’s been a terrific experience.

Its a one stop system, covers everything which I like. Good reports, excellent product and service build out, inventory management, etc.

Patients are having trouble filling them out and not able to go back in. Also not showing that forms were completed.

For example, I panicked because on the KIOSK there was no tool bar. Come to find out it was because of the size of my ipad.

A lot of functionality integrated in one system. That is about all I can say that is good about this software.

M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.

Hands down the most outstanding customer service.

All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner.

I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.

Fresha just changed my life, the CS is fantastic, my customers handle their own appointments and it saved me a lot of time, very comfortable app.

I don’t take credit cards so I don’t need the extra service. I had to dispute it on my credit card company.

It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.

Will start working again in september. I am so positive so far...and I’m hoping it will stay that way.

Very easy to use, very intuitive, with an awesome customization level considering it is a free software.

M out of my policy no show fee and I’ve lost an hour of my time with production.

Fresha makes them a new account and I get charged the ridiculous 20% fee. Do you think I can get support to reply to my emails.

Great little booking tool. I switched when i wanted a paperless clinic.

Clients can book in easily and the book now buttons create opportunities for clients to see who’s available at any time day or night. I love all the features and the consultation helps a great deal.

Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.

It is easy to use so far and even the free version a small business can use. And as i can understand the Fresha Plus is also cheap.

Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

The customer service is excellent. They are a company that operates great ethics.

It’s easy to use, send reminders and the service of the Fresha team is amazing.

For me the system it’s just amazing, from online bookings, text and email confirmations for clients, costumer service when I have doubts they are fast with solutions and explanations.

You can choose to use the program for free. If you want to add the 'Plus' utilities, you pay a fair price.

I must admit I might be confused on the billing policy.

It is very easy to use with good customizations. Many options are very practical to use.

Best admin support- so quick and detailed. Program is easy, user friendly, and free of charge loving it.

This is amazing if looking for a start up online and booking system. Easy to use, simple for clients, and has a free version.

I really like the fact that you can utilize almost everything you need to run a successful business. It keeps track on everything with integrated options to social media plus google.

The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.

It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale.

The new client consultation forms are very easy to use and easy to edit. I love the marketing features which prove very popular with the clients.

Friendly use, full integration solution for barber shops.

We are very pleased with the outstanding. Investment Fresha has brought our Company.

US Dollar

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite.

The staff management feature allows users to manage employee timesheets, payroll, commissions and tips. With staff calendars, users can manage staff scheduling and avoid instances of overbooking.

AestheticsPro enables users to store all client information in HIPAA-compliant charts. Users can sign in from any device and access records from any location.

The software also offers marketing management, which allows users to track leads and run targeted email campaigns for customer acquisition. 

With the accounting module, users can generate real-time updated sales and profit reports to make informed decisions. 

LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Document Storage

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Charting

Task Scheduling

Retail Inventory Management

SSL Security

Before & After Pictures

Electronic Signature

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Customer Database

Scheduled/Automated Reports

Gift Card Management

Payroll & Commissions

Calendar Management

Sales Trend Analysis

Barcode Recognition

Template Management

Scheduling

Data Import/Export

Promotions Management

Accounting

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Compliance Management

Real-Time Data

Performance Metrics

Historical Reporting

Marketing Automation

Client Portal

Event Scheduling

Forms Management

Email Reminders

ACH Payment Processing

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Decision Support

Automated Scheduling

Customizable Templates

Coding Assistance

Billing & Invoicing

Real Time Reporting

Commission Management

Employee Scheduling

Customizable Forms

Appointment Management

Records Management

Client Management

Drag & Drop

Customer History

Secure Data Storage

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Data Mapping

For Medical Spas

Discount Management

Transaction Management

Physician Management

SMS Marketing

E-Prescribing

Revenue Management

Document Management

Patient Records Management

Mobile Alerts

On Call Scheduling

Self Service Portal

Mobile Access

Workflow Management

No-Show Tracking

Document Templates

Activity Tracking

Recurring Appointments

Facility Scheduling

Patient Portal

Price/Margin Management

Inventory Replenishment

Sales Tax Management

Touch Screen

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AestheticsPro

Live Online

Webinars

Documentation

Videos

Fresha is the world’s only subscription-free booking software for beauty and wellness businesses, trusted by over 100,000 salons, barbershops, spas, and more. Sign up to Fresha for free and manage all of your appointments, staff members, and locations from your own online calendar. Attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on your own website. Reach clients anywhere, anytime and grow your business with powerful marketing tools; including email campaigns, text messages, and alerts within the Fresha app. No need to pay a monthly subscription – grow your business at your own pace with our optional paid features, including seamless payment processing with daily payouts.

AestheticsPro vs Fresha

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