Once the back end is set up its' great. Package pricing is easy, reports are excellent and run accurately if your back room system is built correctly.

These have been forwarded to development. Some of our clients are having some trouble with the software depending on what device they are using.

I find it covers every aspect of my business all in one place. It's absolutely user friendly.

I like the support I have been able to get while learning this system. The ticketing system is awesome and the conference calls are great.

The customer service representation was a wonderful trainer.

Your stuck with their old archaic forms. Charting is a nightmare.

BUT, it's losing my business money if I don't adjust every sale. And, I warned them, 1000's of their existing accounts are at jeopardy also.

Pretty much does everything we want our Medical Spa software package to do. Customer Service department is great.

I am so glad I switched over from patient now this software is user friendly.

I really love the training videos. They walk you through every aspect of the program and help customize the program to your needs.

The account specialists was also very helpful with answering all of my questions, and was super patient with me and all my questions.

The interface is fairly easy to use. Love that it is a one shop fully integrative product that takes care of all of my needs.

Easy to use and integration was not as stressful as I thought it would be.

The billing flows seamlessly into the software. Templates can be customized if so desired and the price is extremely affordable.

Easy to use and has a lot of great features for our practice.

Excellent customer service, excellent software program.

I like that the software has the ability to integrate billing, stuff scheduling and booking in the same software. My experience was positive until now.

Customer support is amazing. The software is easy to use and it’s a great value for the cost.

I found the WorldPay credit card processing not as promoted with very confusing billing and difficult terminal usage.

End-user perspective: I was able to intuitively navigate this system with relative ease from the outset. This made the implementation process virtually painless.

And I am always so grateful and impressed with the swift response and the explicit direction I get from the support team to take care of things.

Discounts are inconvenient and the setup is tedious.

HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.

But the biggest problem is checking in new clients.

Easy to use...front desk options are pretty descent. They could have some basic features that would make this system awesome.

My experience right from the sales department to the implementing of the program has been exceptional. Everyone I have dealt with so far has been amazing.

The software is very advanced and there are many great aspects like EMR, marketing etc.

Comprehensive software and great support and costumer service.

API Marketing is a wonderful feature. Definitely, a cost- effective program.

I love that this software is so easy to navigate once shown.

Ve been using Aesthetics Pro while working at other spas and for my own. It’s been a terrific experience.

Its a one stop system, covers everything which I like. Good reports, excellent product and service build out, inventory management, etc.

Patients are having trouble filling them out and not able to go back in. Also not showing that forms were completed.

For example, I panicked because on the KIOSK there was no tool bar. Come to find out it was because of the size of my ipad.

A lot of functionality integrated in one system. That is about all I can say that is good about this software.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite.

The staff management feature allows users to manage employee timesheets, payroll, commissions and tips. With staff calendars, users can manage staff scheduling and avoid instances of overbooking.

AestheticsPro enables users to store all client information in HIPAA-compliant charts. Users can sign in from any device and access records from any location.

The software also offers marketing management, which allows users to track leads and run targeted email campaigns for customer acquisition. 

With the accounting module, users can generate real-time updated sales and profit reports to make informed decisions. 

LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Document Storage

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Charting

Task Scheduling

Retail Inventory Management

SSL Security

Before & After Pictures

Electronic Signature

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Customer Database

Scheduled/Automated Reports

Gift Card Management

Payroll & Commissions

Calendar Management

Sales Trend Analysis

Barcode Recognition

Template Management

Scheduling

Data Import/Export

Promotions Management

Accounting

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Marketing Automation

Client Portal

Event Scheduling

Forms Management

Email Reminders

ACH Payment Processing

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Decision Support

Automated Scheduling

Customizable Templates

Coding Assistance

Billing & Invoicing

Real Time Reporting

Commission Management

Employee Scheduling

Customizable Forms

Appointment Management

Records Management

Client Management

Drag & Drop

Customer History

Secure Data Storage

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Data Mapping

For Medical Spas

Discount Management

Transaction Management

Physician Management

SMS Marketing

E-Prescribing

Revenue Management

Document Management

Patient Records Management

Mobile Alerts

On Call Scheduling

Self Service Portal

Mobile Access

Workflow Management

No-Show Tracking

Document Templates

Activity Tracking

Recurring Appointments

Facility Scheduling

Patient Portal

Price/Margin Management

Inventory Replenishment

Sales Tax Management

Touch Screen

Mac OS

Web browser (OS agnostic)

AestheticsPro offers 3 editions:

Solo Edition: $150/month;
Enterprise: $200/month;
Enterprise Plus: $275/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AestheticsPro

Live Online

Webinars

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Purchase Order Management

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Dues Management

Referral Tracking

Contract/License Management

Financial Management

Secure Login

Client Database

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

AestheticsPro vs Mindbody

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