AllegianceMD vs ICANotes

RATING:

4.3

(24)

AllegianceMD has 24 reviews and a rating of 4.27 / 5 stars vs ICANotes which has 98 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (24)
4.0 (98)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 13, 2021
May 2, 2024
Pros/Cons
  • Pros

  • Very advanced, and complete EHR, easy to use EHR. Billing is great, great claim scrubber.
  • The patient portal did not work consistently, but when it does, the questionnaires port into the chart for ease of note integration without double entry.
  • Cons

  • When patients were able to login to the portal, from a computer only, the signed intakes did not port into the chart. I then had to print out copies for signature and keep hard copies in the office.
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  • Pros

  • I appreciate the ability to build algorithms, to quicken my pace, and ICANotes affords me this ability.
  • I like the ability to do electronics prescribing. The system of clicking buttons to insert text helps speed documentation.
  • Cons

  • The servers often go down, and on multiple occasions data has been lost due to this. The calendar is cumbersome, and SLOW.
  • There are places where you can get stuck and can't move. For example, creating a patient chart that does not have all the required information gives you an error message.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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21 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos