# Amazing Charts Software Reviews, Demo & Pricing - 2026 > Review of Amazing Charts Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/amazing-charts-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Amazing Charts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/amazing-charts-profile/alternatives/) # Amazing Charts 2026: Benefits, Features & Pricing Wondering if Amazing Charts is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Amazing Charts 3.6 [(99)](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/) Pricing Starting at $229.00 per month ### About Amazing Charts Created by a practicing family physician, Amazing Charts is an electronic health records (EHR) solution that meets the requirements of independent practices. With Amazing Charts, users have a comprehensive system to manage charting, scheduling, e-prescribing, coding, interoffice messaging and more. Amazing Charts has a practice management (PM) solution that integrates with Amazing Charts EHR for clinical documentation and financial management workflow. The built-in billing and revenue cycle management (RCM) module allows practices to manage the entire patient visit with a single system. Additionally, Amazing Charts is a Meaningful Use certified EHR and is also certified for both Dragon Naturally Speaking and the Surescripts e-prescription network. Amazing Charts centralizes all key data into a single screen, just like a paper chart, allowing users to tab through patient demographics, prior visits, summary sheets and account information. Wondering if Amazing Charts is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Amazing Charts User Interface ## Popular Amazing Charts Alternatives Main Product Amazing Charts 3.6 [(99)](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.74Value for money - 3.16Customer support - 3.53Functionality Pricing Starting at $229.00 per month Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(708)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [ChiroTouch](https://www.softwareadvice.com/medical/chirotouch-profile/) 4.1 [(1131)](https://www.softwareadvice.com/medical/chirotouch-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.74Value for money - 3.88Customer support - 3.98Functionality Pricing Starting at $159.00 per month Get Price Alternative Product [zHealth](https://www.softwareadvice.com/medical/zhealth-ehr-profile/) 4.6 [(128)](https://www.softwareadvice.com/medical/zhealth-ehr-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.63Value for money - 4.56Customer support - 4.48Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) 4.4 [(454)](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.09Value for money - 4.25Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [WebPT](https://www.softwareadvice.com/medical/webpt-emr-profile/) 4.2 [(482)](https://www.softwareadvice.com/medical/webpt-emr-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 3.96Value for money - 4.11Customer support - 4.08Functionality Pricing Available upon request Get Price ## Amazing Charts Pros and Cons We analyzed 99 verified reviews for Amazing Charts to find out what actual users really think. Select to learn more Intuitive Interface For Practitioners Amazing Charts offers a straightforward, user-friendly interface that makes navigation and daily tasks simple for busy practitioners. Users consistently highlight its intuitive design, easy access to information, and minimal need for training, making it especially suitable for small practices and those seeking a practical EMR solution. Quick Onboarding For Staff Getting started with Amazing Charts is uncomplicated, with most users and staff able to learn the system quickly and without extensive training. The platform is easy to teach to new employees, and its simple format helps teams adapt efficiently, reducing the time and effort needed for onboarding. Slow And Inconsistent Assistance Customer support for Amazing Charts is frequently described as slow to respond, difficult to reach, and lacking in live assistance. Users report challenges with billing, additional fees for support, and inconsistent service quality, especially following company changes, making problem resolution and upgrades frustrating. ## Amazing Charts Pricing and Plans Starting price: $229.00 per month Free Trial Free Version Electronic Health Record $229.00 per user, per month Plan includes: - Appointment Scheduling - Chart Summary Access - Customizable Templates - Dedicated Support & Maintenance - Electronic Billing - E-Prescribing - Intra Messaging System - Patient Portal - Reporting Tool Practice Management $349.00 per user, per month Plan includes: - Check Claim Status - Clearinghouse Integration - Dedicated Phone & Email Support - Insurance Payment Posting - Intelligent Dashboards - Outstanding Payment Balance - Quick Reports - Review Claims - Unpaid Claim Viewing Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Amazing Charts Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Amazing Charts Appointment Scheduling Charting Coding Assistance Customizable Templates Data Import/Export Drug Reference Database EDI EMR/EHR For Cardiologists For Family Medicine Meaningful Use Certified Medication Management ONC-ATCB Certified Patient Records Management Practice Management Templates Third-Party Integrations Voice Recognition ## Amazing Charts User Reviews Overall Rating 3.6 Ratings Breakdown 5 27% 4 36% 3 17% 2 11% 1 8% Secondary Ratings Ease of Use 4.0 Value for money 3.7 Customer support 3.2 Functionality 3.5 TS Tamara S. Medical Practice 2-10 employees Used unspecified for more than 2 years Review source Reviewed November 2018 the Best of a problematic group of products 4 Have used amazing charts for ~ 5 years - it is the easiest most user friendly of the programs I have used Ratings Breakdown 4 Ease of use Previously 5 5 Value for money Previously 4 3 Customer support Previously 1 4 Functionality Previously 3 Pros: Simplicity less clicking- also you can use the simple basic format or get fancier if you want Cons: as upgrades happen there is more and more clicking required Read More DY David Y. Verified reviewer Computer Hardware 2-10 employees Used daily for more than 2 years Review source Reviewed August 2019 Affordable, reliable, easy to use EHR 5 Experience is Amazing! No pun intended. It is affordable and runs great. I have installed it at two offices already. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cost. Simplicity. Easy to train new employees on it. Ability to run it off of a local server. Chart flow is smooth. Cons: Nothing Negative to say about the software. But the gaurdian angel support has lost its touch since being bought out. We don't need the support unless issue with licences occur,but the support lacks. Reasons for choosing Amazing Charts Cost. Reliability. Local server based. Simplicity. Reasons for switching to Amazing Charts Cost and ability to run on local server. Not cloud based. Read More MD Manish D. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed August 2024 Very slow processors, no solution even if you have gigabit internet 2 overall a fair software but no macros the software freezes all the time esp the online version Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: The online virtual version is very slow and freezes all the time The support is not good as well Cons: I have been Amazing charts for many years but recently moved to the virtual server versions. Its very slow and now the whole experience is bad, The support is not good either. They keep giving false promises , its will speed up The problems occurs when you are searching Diagnostic codes, Signing the chart, very poor spell check, prescription writing is a nightmare. Read More ap alisa p. Verified reviewer Information Technology and Services 2-10 employees Used weekly for more than 2 years Review source Reviewed April 2019 Solid EHR 4 I am the system administrator for a mid-sized medical practice that uses this software. I was with the practice when it migrated to Amazing Charts -- around 10 years ago. I find that it generally functions well. It doesn't quickly integrate every possible new feature, but the features it has are solid. The practice keeps pushing to switch to a cloud-based EMR (and they did so for six months, then switched back) -- but onsite server EMRs are superior when the internet goes down or is slow. Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: It gets the job done, it is pretty easy for users to use, tech support is generally knowledgeable. It is easy to install. There is high-quality tech support available on the weekend for emergency issues (I have had to use this service a couple of times over the past decade.) Cons: As the company has been bought out, the customer support is not as responsive as it used to be. It is nearly impossible to reach them via phone, and chat is only available first thing in the morning. However, they usually call back pretty quickly, and tech support always speaks and understands good English! I dislike that the billing portion of the software is only cloud-based, and that it uses Java. The built in back up program makes a once a day complete backup -- but it doesn't cull old backups, and periodically I have to access it and delete old backups manually to free up space. New server installations require a generated key, requiring a call to tech support, which can be very inconvenient if server hardware fails. (This happened to me.) Read More VR Verified Reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed July 2022 Customer service down the toilet in spite $1600/year annual support fees. 4 Ratings Breakdown 4 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: Amazing charts is intuitive and most things are found on the main screen. Cons: If you DO need help, forget about it. Live Chat is completely unmanned. Email support ticket opens automatically and nobody gets back to you. (I've been waiting 3 weeks now). Also, due to their own problems failures, they require urgent upgrades. They're nearly impossible to schedule, you have to pay hundreds of extra dollars and the upgrade invariably introduces new problems. Read More JH Junk H. Verified reviewer Alternative Medicine 2-10 employees Used daily for more than 2 years Review source Reviewed December 2023 Worst EHR ever 1 This is a very poorly designed system which I would call zombie software since many people are forced to stay on it due to the very high cost and fraction of changing to another system. I have since moved over to a female which is much better supported, they do take a percentage of collections but compared to the nightmare of using amazing charts which almost take my practice I cannot say enough negative things about it. I cannot say the people but did try to help be transition, the IT department for courteous but I would never which this experience on anyone could shut down your practice Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I had a previous physicians practice records that was really the only reason since is a very basic system. Cons: The cloud-based system is really complete joke, placed on a very anxious database and essentially useless forcing me to change. They also continue to charge you for unnecessary connections but you are forced to do so if you have more than 1 or 2 people trying to access my contract at the same time. Reasons for choosing Amazing Charts I was forced to use it my first year as I took over a practice-- but would never wish this on anyone. Transferring records to the new one had to be one pdf at a time-- what a night mare and it cost me thousands of dollars. I have since pulled the plug Reasons for switching to Amazing Charts I had too, my medications lists were getting deleted, and the "cloud based" program data base was so slow and routinely froze up. I wish I switched sooner, and just did an inhouse"server" Read More VR Verified Reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed July 2023 Cheap, Broken, No Customer Service, Will nickle and dime, Get everything in writing 2 If I could go back, would never sign up with them. Will be leaving soon.Basic features do not work, like printing a patient's medical records for a subpoena. Or your diagnosis codes showing up on your orders, or posting/attaching to your chart automatically. Very basic stuff. They will also negotiate a price for something and then later claim that it was temporary and begin charging you more. If you complain, and show them your contract, a sales person will tell you, "that's just how it is", "things change" , and suddenly (less than 2 days) if you don't sign and pay what you are disputing, they will cut off your e-prescribing for your practice. A sales person btw. Not a manger or someone in accounting. Someone likely making commission. Shady dishonest stuff. The software updates to fix major bugs, but it hasn't gained the functionality it claims it has. Many buttons and options just don't work at all, or don't work correctly. ICD10 codes are wrong and have incorrect descriptions with no way of knowing unless you check somewhere else yourself or have the correct ones memorized. When you're getting specific, that's not really possible. There is no way to edit or delete them. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: It is a simple program, simple charting, which if it actually worked correctly with advertised functionality could be very decent. Compared to other EHRs they are initially very affordable. Cons: Top three outline would be: -Software not only lacks real development and improvement, it is fundamentally broken in some areas and missing advertised functionality. It is deceptive.-Live customer service is practically nonexistent. A chat queue with a handful of people with varying levels of expertise is is the best you can hope for. Typical answer is "We are aware. No timeline on when or if that's even going to be repaired. It is low priority. Try to ignore it or find a work around."- They do not honor your negotiated contracts. A sales person will "audit" you and add charges they say you should have paid, with rules they seemingly added later or never even discussed. Reasons for choosing Amazing Charts Price and seemed like a simple solution. Read More DA Deborah A. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed February 2020 13 year USER - Very Discouraged 3 I have been using Amazing Charts since 2007. User-friendly, easy to navigate and operate. Horrible customer service availability. If you have a problem with an upgrade - you are charged again for support training. Why is that not part of the support we pay for? Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: Fairly user friendly. Like the chart layout. Cons: Cost has become an issue for a small practice. We pay (1) for the certificate, (2) for the customer service, (3) for patients portal, (4) for narcotics e- prescriptions. We pay annually per provider whether they work 1 day a month or 30 days a month, for service, support, and upgrades. Now they are tagging on taxes for these services. Nine times out of ten we can not reach support (worse since Pri-Med took over) and usually have to leave a message, it takes several days to receive a response and if the caller is not available, support leaves a message with no direct call back line and so when calling back, we start the process again. Customer support is slow and not adequate for people who do not have in house IT support. WHY should support be MANDATORY??? In messaging if you switch screens you lose what was typed why can't the message stay intact until you are finished sending. System frequently freezes when in a chart causing you to need to reboot. Reasons for choosing Amazing Charts Ease of use. Cost at that time. Vendor Response Deborah, thanks for choosing AC EHR for the past 14 years. We apologize for the issues you experienced. We work hard to offer an affordable EHR, but occasional price increases are needed to further invest in development to enhance the product. Replied January 2021 Read More VR Verified Reviewer Used daily for less than 12 months Review source Reviewed March 2018 It is a very nice program that compacts all information in a chart very easily. 4 The ease of scheduling appointments - and it saves time. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ability to color code appointments types for scheduling. The verification of appointments is wonderful, also. Cons: The messages portion. It would be nice if you could switch screens and have the message stay intact until you are finished sending. Read More VR Verified Reviewer Medical Practice 51-200 employees Used daily for less than 12 months Review source Reviewed December 2018 Electronic Health Record for All Solutions 4 Great experience once software is learned. It can be tailored to any practice but each practice uses it differently. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Simplicity is key and speed. Fast EHR that allows great functionality and efficiency within practice. Cons: Templates were not quite as functional as I had hoped. Flow is a bit tricky to learn at first. Read More Showing 1 - 10 of 99 Reviews [See All Reviews](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/) ## Amazing Charts Popular Comparisons [Fusion vs Amazing Charts](https://www.softwareadvice.com/compare/2176-amazing-charts/vs/395326-Pediatric-Therapy-EMR/)[ChiroTouch vs Amazing Charts](https://www.softwareadvice.com/medical/amazing-charts-profile/vs/chirotouch/)[Epic vs Amazing Charts](https://www.softwareadvice.com/medical/amazing-charts-profile/vs/epic-systems-epiccare/) [Compare All Alternatives](https://www.softwareadvice.com/medical/amazing-charts-profile/alternatives/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **239** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **233** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **199** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **162** times Stuck Between Options? 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