Created by a practicing family physician, Amazing Charts is an electronic health records (EHR) solution that meets the requirements of independent practices. With Amazing Charts, users have a comprehensive system to manage charting, scheduling, e-prescribing, coding, interoffice messaging, and more.

Amazing Charts has a practice management (PM) solution that integrates with Amazing Charts EHR for improved efficiency in clinical documentation and financial management workflow. The built-in billing and revenue-cycle management (RCM) module allows practices to manage the entire patient visit with a single system.

Additionally, Amazing Charts is a Meaningful Use certified EHR, and is also certified for both Dragon Naturally Speaking and the Surescripts e-prescription network.

Amazing Charts centralizes all key data into a single screen, just like a paper chart, allowing users to tab through patient demographics, prior visits, summary sheets, and account information.



73 Reviews of Amazing Charts

Overall rating

3.5 / 5 stars

Showing 1 - 20 of 73 reviews

December 2018

Thomas from Excel Medical Group

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

PA-C in BWC Pain Mgt

it is one of the better EMR's out their.

Pros

The whole note is before the provider to read
This really is handy to have because I really dont need to dig through a lot of tabs.

Cons

The costs seem to be a lot for upgrades. My boss didn't upgrade until it was absolutely needed. The upgrade really made the prescription process slower.

November 2018

Tamara from Tamara Singleton MD ic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

the Best of a problematic group of products

Have used amazing charts for ~ 5 years - it is the easiest most user friendly of the programs I have used

Pros

Simplicity less clicking- also you can use the simple basic format or get fancier if you want

Cons

as upgrades happen there is more and more clicking required

November 2018

Nancy from north Florida Treatment Centers

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

November 2018

Do not trust them with a credit card on file

If I could go back and select a different product i would get something else. Do NOT let them have your business credit card or debit card. We learned the hard way Lots of luck getting a live person on the phone. They debited over a thousand dollars too much, have called millions of times trying to get a refund.

Pros

It is easy to learn to use. It is easy to print prescriptions. They can set up off site back-up. You pay for guardian support but be aware that they will not help with printers. We could not scan into the program for months and we ere on our own to figure it out.

Cons

shuts off frequently, notes sometimes don't save, never know when I come in in the morning if it will bve working. Very few days where everything works.

October 2018

Kerry from Open Water Medical Group

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

2 of 5

October 2018

Death of a good emr company

Don't leave your credit card on file or they use it for purchases that you didn't request

Pros

Ease of use and ability to use out of the box are the best features. They remain as the best features

Cons

Sadly rather than improve the program the new owners have spent their development money on figuring out new ways to bleed owners for money features they were promised to have in the past. The current version doesn't meet the ability to meet MIPS without paying thousands of dollars in support and purchasing additional modules that should have been provided in updates. Support takes between three and five days to answer questions and the new billing department deactivates key features if you stop paying them their annual support fees. Support that used to be if you desired it is now mandatory and services are removed if you don't heed their demands for extortion. It remain cheap and affordable to start but now expect to be bled two or three times a year. Thuis used to be a great choice for small practices and now is sadly one that should be avoided

July 2018

Mallory from Mallory Griffith, MA CCC-SLP

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Took some time to learn the system, but great once established!

Would definitely recommend this program! Just be prepared for the transition process.

Pros

Very functional - worked great for my small group of clinicians. I imagine the transition to paperless charts would have likely been hard regardless of the program, but amazingcharts made it easy.

Cons

Learning curb was challenging for some employees, but once everyone learned the system, employees reported that it was easier.

July 2018

Courtney from Hormone replacement

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

Amazing charts

Pros

Super easy to navigate. Easy personalized templates. Custom cpt codes and billing; simple to set up.

Cons

Can’t have more than 1 chart open at a time. Must buy a license per provider, can get expensive.....

June 2018

Derek from EAST JEFFERSON MEDICAL CLINIC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

The product is very user friendly for the most part

We have recommended this product to 6 other practices that all currently use. Each practice has its own customization and each practice prefers this over many other EMRs. Overall a good user friendly product

Pros

Easy to use, reasonably priced per provider, tech support knows how to fix a problem, you can add additional features that fit your practice (at a price), latest version is MIPS certified

Cons

MIPS system is somewhat complicated to use and sometimes requires retraining staff, upgrading to newest version no longer has free tech support, tech support takes about 24 hours to get back to you, the more you add to the system the more it costs, when using non cloud based version updates must be done on server and each work station individually

June 2018

Alonso from HealthCompany

Company Size: 51-200 employees

Review Source


Ease-of-use

1 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

June 2018

Amazing Charts

Pros

It is a very intuitive interface.
You can take a free trial to analyze it.
It has included the ICD9 catalog

Cons

UI is annoying, everything is overloaded, sometimes it is not relevant information.
You have to give many clicks to find something.
Sometimes the system freezes.

May 2018

Chela from Spectrum Electric Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Loved it!

Pros

We decided to do a trial run on the software to see if it was a good fit for us. The input from it was great, no training required, it was very user-friendly and easy going.

Cons

And even though the program it self was great it was not a good fit for us since we weren't really involved in the health records line. We tried to use it as a gateway for something else and didn't work.

May 2018

Rosemary from Isk institute

Company Size: 51-200 employees

Review Source


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

2 of 5

May 2018

AMAZING CHARTS REVIEW

Pros

THIS IS A PRETTY GOOD EMR SYSTEM. I AM ABLE TO PUT IN PATIENTS INFORMATION AND LITTLE SIDE NOTES WHICH IS HELPFUL.

Cons

THE CONS OF THIS PROGRAM IS THAT SOMETIMES IT FREEZES WHICH WHEN IT HAPPENS YOU MUST SHUT DOWN YOUR ENTIRE SYSTEM AND REBOOT IT BACK UP.

April 2018

Kevin from Computers Plus Of Union

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Not terrible on the IT guy

Pros

Updates were easy to install just time consuming.
Runs on your local server, so that makes thing a little easier to manage.
Doesn't require a massive amount of processing power, but you'll still want server grade equipment to host it.

Cons

The database tuner can take forever to run depending on how big the database is. Im talking hours.
Java updates break the clients frequently.

April 2018

Jacqueline from WellBeingMD

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2018

The steps required for messaging and forwarding charts is very un-amazing.

I learned that price is not the best way to pick an EMR

Pros

The best part of Amazing Charts is the name, and the little stick figure and its daily message when you are opening the program every morning.

Cons

When you are sending another team member a message on a patient, if for any reason you do not send it because you are interrupted, the entire message disappears and you have to restart it. Our office brought this up at the last convention here in Chicago, and nothing has been done to address or improve this feature, despite the numerous complaints from all the attendees of the conference.

April 2018

Emily from Franklin Pediatrics

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Amazing charts is a decent EHR to use in your medical office.

Pros

I like the way encounters are laid out. It makes it easy to document in a timely manner and is easy to read past encounters.

Cons

There are some flaws that are not very clinically appropriate. For instance, trying to add an addendum makes an entire new past encounter, you have to manually remove diagnosis from the summary sheet, and you can't make diagnostic templates.

March 2018

Francis from Mobjack Medical Group

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

2 of 5

March 2018

Terrible for MIPPS

Pros

very moldable and overall simple interface. Easy to add users. Prescription management overall is good though interactions and warnings based on heath problems that make a med contraindicated are pretty poor.

Cons

Customer support has significant eroded over the last year. MIPPS support is very poor. With the help of a government contractor, I still wasn't able to get the reporting submitted despite working on it for two months!!!

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

It is a very nice program that compacts all information in a chart very easily.

The ease of scheduling appointments - and it saves time.

Pros

The ability to color code appointments types for scheduling. The verification of appointments is wonderful, also.

Cons

The messages portion. It would be nice if you could switch screens and have the message stay intact until you are finished sending.

March 2018

Nicole from Platte Valley Medical Clinic

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

3 of 5

March 2018

Practice Admin

Pros

It is simple to learn the basics. It works with dragon. One does not get lost in the chart because the simplicity.

Cons

I would like more features. We have major issues with the updating of the billing codes. The pages are not laid out in a manner that maximizes the space available. For instance the presciption writing page has huge blank gaps. I would prefer to see more of the med profile

February 2018

Jane from Westwinds Family Medicine

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Have used Amazing Charts for 7 years in my solo practice. Am now on the cloud which is a much easier format than office based server.

I dont use this for billing or scheduling , because I am in a collaborative group , sharing front desk services. This would make my experience much better. The product support is great, but on the east coast, I am on the west, so no evening support.

Pros

Simple, best for a small practice, just very intuitive. I like the referral module, the communication options. I tried another slick EMR and was dismayed to see that 'confidential ' PMI, is in a frame on the opening page, this allows all staff to see it. AC puts it behind a file tag. Also like the reminder feature,

Cons

I dont like the graphic format/ font is UGLY, needs an update.
Would prefer an integrated fax, not UPDOX.

January 2018

Chet from Express Care of Habersham

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2018

AC is the easiest and least expensive EMR I have used.

Pros

The cost and ease of use is definitely a plus. Ability to try before you buy is a major plus. Have always been able to get help through Angel support when needed.

Cons

Cost continues to increase. Subscription based option would be better like many EMRs are doing now. Inability to track patient location.

January 2018

Lane from TMS of Knoxville; Lane M. Cook, M.D.

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Almost everything you need on one screen!

This my 3rd EMR and my favorite. With supervision of Nurse Practitioners in other locations I've seen other EHR's and this one is the best. The worst are the ones with nothing but clicks and drop-down menus or just being able to show one screen at a time (one I use limits the progress note to the whole screen, can't even see the med list). Support is good despite some criticism. I primarily use the online chat. It's rare that I can't get someone on chat who can walk me through it or take control of the PC and fix it. I use a local server and it's fine, can't afford to lose my EMR if the internet goes down. Cloud based is available.

Pros

Having all these on one screen in separate boxes is great: CC, HPI, ROS, PMH, SOC Hx, Meds, VS, PE/MSE, Dx, Plan and buttons to write Rx or order labs. E-prescribing easy, all pharmacies listed. Make your own templates easily from any screen. Very little clicking and radio buttons which is good if you can type, not so great if you type slowly (can use 3rd party dictation software). Fax, lab integration is good, being able to scan and import as docs, pdf is good.

Cons

NewCrops electronic prescribing of controlled substance is cumbersome due to Verizon but they are discontinuing at the end of February and the new vendor Exostar is supposed to be better and reduced clicks. Report generation and letter writer could be improved. Font sizing would be nice feature. Portal integrated with Updox is not particularly helpful or user-friendly and I don't even use it.

January 2018

Donald from ArcBest

Company Size: 10,000+ employees

Review Source


Ease-of-use

5 of 5

Customer support

3 of 5

Functionality

5 of 5

January 2018

Easy to Use EMR

Pros

Great and easy to learn UI that integrates with many other applications seamlessly. It's customizable and easily teachable to other users.

Cons

Customer support can be difficult especially when trying to utilize customizable functions within the program.