--- title: "Amazing Charts Software Reviews, Demo & Pricing - 2026" description: "Review of Amazing Charts Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/amazing-charts-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mac EMR & Medical Billing Software](https://www.softwareadvice.com/medical/mac-emr-comparison/) / Amazing Charts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/amazing-charts-profile/alternatives/) # Amazing Charts Review From $229-$349/month Free trial 2 plans Wondering if Amazing Charts is right for your practice? Our Mac EMR & Medical Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews ## Overview Amazing Charts 3.6 [(99)](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/) Pricing Starting at $229.00 per user per month ### About Amazing Charts Created by a practicing family physician, Amazing Charts is an electronic health records (EHR) solution that meets the requirements of independent practices. With Amazing Charts, users have a comprehensive system to manage charting, scheduling, e-prescribing, coding, interoffice messaging and more. Amazing Charts has a practice management (PM) solution that integrates with Amazing Charts EHR for clinical documentation and financial management workflow. The built-in billing and revenue cycle management (RCM) module allows practices to manage the entire patient visit with a single system. Additionally, Amazing Charts is a Meaningful Use certified EHR and is also certified for both Dragon Naturally Speaking and the Surescripts e-prescription network. Amazing Charts centralizes all key data into a single screen, just like a paper chart, allowing users to tab through patient demographics, prior visits, summary sheets and account information. Wondering if Amazing Charts is right for your practice? Our Mac EMR & Medical Billing Software selection experts can help you in 15 minutes or less. ## Amazing Charts User Interface ## Popular Amazing Charts Alternatives Main Product Amazing Charts 3.6 [(99)](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.74Value for money - 3.16Customer support - 3.53Functionality Pricing Starting at $229.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) 4.0 [(1284)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) Ratings Breakdown - 3.91Ease of use - 3.73Value for money - 4.03Customer support - 3.92Functionality Pricing Available upon request Get Price Alternative Product [Insta](https://www.softwareadvice.com/medical/insta-profile/) 3.6 [(34)](https://www.softwareadvice.com/medical/insta-profile/reviews/) Ratings Breakdown - 3.45Ease of use - 3.45Value for money - 3.48Customer support - 3.65Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(466)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.29Value for money - 3.41Customer support - 3.61Functionality Pricing Available upon request Get Price Alternative Product [NueMD](https://www.softwareadvice.com/medical/nuesoft-nuemd-complete-profile/) 4.4 [(448)](https://www.softwareadvice.com/medical/nuesoft-nuemd-complete-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 3.86Value for money - 4.27Customer support - 4.22Functionality Pricing Starting at $149.00 per month Get Price ## Amazing Charts Pros and Cons We analyzed 99 verified reviews for Amazing Charts to find out what actual users really think. Select to learn more Intuitive Interface For Practitioners Amazing Charts offers a straightforward, user-friendly interface that makes navigation and daily tasks simple for busy practitioners. Users consistently highlight its intuitive design, easy access to information, and minimal need for training, making it especially suitable for small practices and those seeking a practical EMR solution. Quick Onboarding For Staff Getting started with Amazing Charts is uncomplicated, with most users and staff able to learn the system quickly and without extensive training. The platform is easy to teach to new employees, and its simple format helps teams adapt efficiently, reducing the time and effort needed for onboarding. Slow And Inconsistent Assistance Customer support for Amazing Charts is frequently described as slow to respond, difficult to reach, and lacking in live assistance. Users report challenges with billing, additional fees for support, and inconsistent service quality, especially following company changes, making problem resolution and upgrades frustrating. ## Amazing Charts Pricing and Plans Starting price: $229.00 per month Free Trial Free Version Electronic Health Record $229.00 per user, per month Plan includes: - Appointment Scheduling - Chart Summary Access - Customizable Templates - Dedicated Support & Maintenance - Electronic Billing - E-Prescribing - Intra Messaging System - Patient Portal - Reporting Tool Practice Management $349.00 per user, per month Plan includes: - Check Claim Status - Clearinghouse Integration - Dedicated Phone & Email Support - Insurance Payment Posting - Intelligent Dashboards - Outstanding Payment Balance - Quick Reports - Review Claims - Unpaid Claim Viewing Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Amazing Charts Features - Features of Amazing Charts Appointment Scheduling Charting Coding Assistance Compliance Tracking Customizable Templates Data Import/Export Drug Reference Database EDI EMR/EHR E-Prescribing For Cardiologists For Family Medicine Meaningful Use Certified Medication Management ONC-ATCB Certified Patient Portal Patient Records Management Practice Management Self Service Portal Templates Third-Party Integrations Voice Recognition ## Amazing Charts User Reviews ## Amazing Charts customer ratings - Overall rating: 3.6/5 - Total reviews: 99 ### Rating distribution - 5 stars: 27 reviews (27%) - 4 stars: 36 reviews (36%) - 3 stars: 17 reviews (17%) - 2 stars: 11 reviews (11%) - 1 star: 8 reviews (8%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 3.7/5 - Customer support: 3.2/5 - Functionality: 3.5/5 --- ### the Best of a problematic group of products - Overall rating: 4/5 - Reviewer: Tamara S. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have used amazing charts for ~ 5 years - it is the easiest most user friendly of the programs I have used #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Simplicity less clicking- also you can use the simple basic format or get fancier if you want #### Cons as upgrades happen there is more and more clicking required --- ### Affordable, reliable, easy to use EHR - Overall rating: 5/5 - Reviewer: David Y. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Experience is Amazing! No pun intended. It is affordable and runs great. I have installed it at two offices already. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cost. Simplicity. Easy to train new employees on it. Ability to run it off of a local server. Chart flow is smooth. #### Cons Nothing Negative to say about the software. But the gaurdian angel support has lost its touch since being bought out. We don't need the support unless issue with licences occur,but the support lacks. #### Reasons for choosing Amazing Charts Cost. Reliability. Local server based. Simplicity. #### Reasons for switching to Amazing Charts Cost and ability to run on local server. Not cloud based. --- ### Cheap, Broken, No Customer Service, Will nickle and dime, Get everything in writing - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered If I could go back, would never sign up with them. Will be leaving soon.Basic features do not work, like printing a patient's medical records for a subpoena. Or your diagnosis codes showing up on your orders, or posting/attaching to your chart automatically. Very basic stuff. They will also negotiate a price for something and then later claim that it was temporary and begin charging you more. If you complain, and show them your contract, a sales person will tell you, "that's just how it is", "things change" , and suddenly (less than 2 days) if you don't sign and pay what you are disputing, they will cut off your e-prescribing for your practice. A sales person btw. Not a manger or someone in accounting. Someone likely making commission. Shady dishonest stuff. The software updates to fix major bugs, but it hasn't gained the functionality it claims it has. Many buttons and options just don't work at all, or don't work correctly. ICD10 codes are wrong and have incorrect descriptions with no way of knowing unless you check somewhere else yourself or have the correct ones memorized. When you're getting specific, that's not really possible. There is no way to edit or delete them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It is a simple program, simple charting, which if it actually worked correctly with advertised functionality could be very decent. Compared to other EHRs they are initially very affordable. #### Cons Top three outline would be: -Software not only lacks real development and improvement, it is fundamentally broken in some areas and missing advertised functionality. It is deceptive.-Live customer service is practically nonexistent. A chat queue with a handful of people with varying levels of expertise is is the best you can hope for. Typical answer is "We are aware. No timeline on when or if that's even going to be repaired. It is low priority. Try to ignore it or find a work around."- They do not honor your negotiated contracts. A sales person will "audit" you and add charges they say you should have paid, with rules they seemingly added later or never even discussed. #### Reasons for choosing Amazing Charts Price and seemed like a simple solution. --- ### Solid EHR - Overall rating: 4/5 - Reviewer: alisa p. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered I am the system administrator for a mid-sized medical practice that uses this software. I was with the practice when it migrated to Amazing Charts -- around 10 years ago. I find that it generally functions well. It doesn't quickly integrate every possible new feature, but the features it has are solid. The practice keeps pushing to switch to a cloud-based EMR (and they did so for six months, then switched back) -- but onsite server EMRs are superior when the internet goes down or is slow. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It gets the job done, it is pretty easy for users to use, tech support is generally knowledgeable. It is easy to install. There is high-quality tech support available on the weekend for emergency issues (I have had to use this service a couple of times over the past decade.) #### Cons As the company has been bought out, the customer support is not as responsive as it used to be. It is nearly impossible to reach them via phone, and chat is only available first thing in the morning. However, they usually call back pretty quickly, and tech support always speaks and understands good English! I dislike that the billing portion of the software is only cloud-based, and that it uses Java. The built in back up program makes a once a day complete backup -- but it doesn't cull old backups, and periodically I have to access it and delete old backups manually to free up space. New server installations require a generated key, requiring a call to tech support, which can be very inconvenient if server hardware fails. (This happened to me.) --- ### Customer service down the toilet in spite $1600/year annual support fees. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Amazing charts is intuitive and most things are found on the main screen. #### Cons If you DO need help, forget about it. Live Chat is completely unmanned. Email support ticket opens automatically and nobody gets back to you. (I've been waiting 3 weeks now). Also, due to their own problems failures, they require urgent upgrades. They're nearly impossible to schedule, you have to pay hundreds of extra dollars and the upgrade invariably introduces new problems. --- ### Worst EHR ever - Overall rating: 1/5 - Reviewer: Junk H. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered This is a very poorly designed system which I would call zombie software since many people are forced to stay on it due to the very high cost and fraction of changing to another system. I have since moved over to a female which is much better supported, they do take a percentage of collections but compared to the nightmare of using amazing charts which almost take my practice I cannot say enough negative things about it. I cannot say the people but did try to help be transition, the IT department for courteous but I would never which this experience on anyone could shut down your practice #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I had a previous physicians practice records that was really the only reason since is a very basic system. #### Cons The cloud-based system is really complete joke, placed on a very anxious database and essentially useless forcing me to change. They also continue to charge you for unnecessary connections but you are forced to do so if you have more than 1 or 2 people trying to access my contract at the same time. #### Reasons for choosing Amazing Charts I was forced to use it my first year as I took over a practice-- but would never wish this on anyone. Transferring records to the new one had to be one pdf at a time-- what a night mare and it cost me thousands of dollars. I have since pulled the plug #### Reasons for switching to Amazing Charts I had too, my medications lists were getting deleted, and the "cloud based" program data base was so slow and routinely froze up. I wish I switched sooner, and just did an inhouse"server" --- ### 13 year USER - Very Discouraged - Overall rating: 3/5 - Reviewer: Deborah A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered I have been using Amazing Charts since 2007. User-friendly, easy to navigate and operate. Horrible customer service availability. If you have a problem with an upgrade - you are charged again for support training. Why is that not part of the support we pay for? #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Fairly user friendly. Like the chart layout. #### Cons Cost has become an issue for a small practice. We pay (1) for the certificate, (2) for the customer service, (3) for patients portal, (4) for narcotics e- prescriptions. We pay annually per provider whether they work 1 day a month or 30 days a month, for service, support, and upgrades. Now they are tagging on taxes for these services. Nine times out of ten we can not reach support (worse since Pri-Med took over) and usually have to leave a message, it takes several days to receive a response and if the caller is not available, support leaves a message with no direct call back line and so when calling back, we start the process again. Customer support is slow and not adequate for people who do not have in house IT support. WHY should support be MANDATORY??? In messaging if you switch screens you lose what was typed why can't the message stay intact until you are finished sending. System frequently freezes when in a chart causing you to need to reboot. #### Reasons for choosing Amazing Charts Ease of use. Cost at that time. #### Vendor response Deborah, thanks for choosing AC EHR for the past 14 years. We apologize for the issues you experienced. We work hard to offer an affordable EHR, but occasional price increases are needed to further invest in development to enhance the product. Replied January 2021 --- ### It is a very nice program that compacts all information in a chart very easily. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ease of scheduling appointments - and it saves time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to color code appointments types for scheduling. The verification of appointments is wonderful, also. #### Cons The messages portion. It would be nice if you could switch screens and have the message stay intact until you are finished sending. --- ### Amazing Charts Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a great product that I would recommend. EHRs are going to be expensive, no matter where you purchase it from. This is a solid product, solid investment. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Amazing Charts is very easy to use. It seems like a perfect transition for those who are still using paper records, to using electronic records. I have used it mostly to document patient visits and medical record review and it has consistently been very user friendly. #### Cons Sometimes, all of the information on one screen can be overwhelming. It helps to have 2 monitors to spread out the information. --- ### Electronic Health Record for All Solutions - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience once software is learned. It can be tailored to any practice but each practice uses it differently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simplicity is key and speed. Fast EHR that allows great functionality and efficiency within practice. #### Cons Templates were not quite as functional as I had hoped. Flow is a bit tricky to learn at first. --- Showing 1 - 10 of 99 Reviews [See All Reviews](https://www.softwareadvice.com/medical/amazing-charts-profile/reviews/) ## Other Top Recommended Mac EMR & Medical Billing Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **196** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **193** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **145** times [Elation](https://www.softwareadvice.com/medical/elation-emr-profile/) **3.8** (83) Recently recommended **96** times Stuck Between Options? 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