AdvancedMD Billing Services vs MEDENT

RATING:

4.1

(84)

AdvancedMD Billing Services has 84 reviews and a rating of 4.1 / 5 stars vs MEDENT which has 33 reviews and a rating of 3.98 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (84)
4.0 (33)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 6, 2024
September 27, 2022
Pros/Cons
  • Pros

  • The tutorial software is educational and helpful.
  • AdvancedMD came out on the top due to the ability to customize documents for the chart and also text documents.
  • Cons

  • The dashboard was a bit difficult to navigate at first, but now I have the hang of it.
  • Some of the errors the claim checker finds do not seem tailored to ophthalmology (my field). Not a very intuitive interface and lots of features are hard to find.
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  • Pros

  • It makes EMR/EHR work seamlessly. From registering a patient to appointments to Superbills & reports each process works perfectly with each other.
  • Medent is very user friendly. Easy to quickly chart on patients and find needed information in the chart.
  • Cons

  • Costing us much more in payroll hours and employee frustration. We have had two people from our billing office (who have been here for many years) threaten to quit, which would be disastrous.
  • Inferior training prior to implementation. Processes are much more time consuming and cumbersome than with our prior practice management software.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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8 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos