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MEDENT User Reviews
OVERALL RATING
Showing 1 - 5 of 31 reviews

pooja
Verified reviewer
Company size: 2-10 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source: Capterra
September 2018
excellent EMR
IT IS VERY GOOD OVERALL BUT THERE ARE SOME FEATURES THAT SHOULD BE UPDATED
Pros
EASY TO USE VERY UNDERSTANDING MAKES WORK EASIER
Cons
THE USE OF CAPITAL LETTTERS IMPORTING PICTURES SHOULD BE EASIER AND MEDENT MOBILE NEEDS TO BE UPDATED AND HAVE MORE FEATURES
Alex
Company size: 2-10 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source
March 2018
Integrated, highly customizable EMR/PM
I'm an urologist. Like any EMR/PM it has it's limitations and 'wish for' features that need to be updated - unfortunately EMR vendors have to devote a lot of time to developing/managing Medicare compliance with incentive / quality of care rules instead of focusing on useful features. in the big scheme of things, this EMR/practice management system does all you need it to do effectively and without major problems. Technical issues are rare and are immediately addressed. While I was concerned that there is no 24/7 customer service prior to signing with them, there is really no need for it (but they do have emergency response in case of problems though they don't advertise it).
Pros
Great US based customer support No major bugs - well integrated with billing; full range of options Highly customizable - it helps to be technically aware to take advantage of all the things that are possible to do with it. Clean straightforward design Fully integrated with faxing, billing/ERA, eRx, labs, patient reminders by phone/text, etc.
Cons
Some interfaces and features need to be updated to 2018 - minor issues mostly. It's a flat design with no pop-up windows or tabs for different accounts; need to open separate windows for each patient.
Joy
Company size: 2-10 employees
Industry: Medical Practice
Time used: More than 2 years
May 2017
Medent
Pros
Ability to interface with the hospital. Ability to set up a patient portal for appointments and connections with patients.
Cons
This system seems to be way overpriced than other EMR/EHR systems. Customer service could be more responsive.
Anand
Company size: 11-50 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source
July 2018
MD
Overall very satisfied with this products & when compared, always found that we were ahead in functionality & low in cost compared to other system. Product paid for itself withing 1 yr of immplementation. Improved productivity by 50% by 2nd year.
Pros
Very cheap to run. 5 providers with 15 work stations in the office with complete EMR & billing system costs. Excellent support. Very conscios about practice cost. Exellent help in meeting meaningful use & other quality matrix.
Cons
1. Poor weekend support. 2. Updates are slow to come 3. Programming errors are slow to rectify. 4. Prescription writing has deteriorated recently, slow to improve functionality
Anonymous
Company size: 1,001-5,000 employees
Time used: More than 2 years
Review Source: Capterra
November 2019
Medent is the best !
Medent is one of the many EMR’s I’ve used and it is ultimately my favorite. It is user friendly and easy to navigate.
Pros
Medent is super user friendly and easy to use! It can be customized to each user to make it most beneficial!
Cons
I can’t really say much of anything negative- I truly love this EMR and the ease of use. It’s brightly colored and easy on the eyes.