excellent EMR

IT IS VERY GOOD OVERALL BUT THERE ARE SOME FEATURES THAT SHOULD BE UPDATED

Pros

EASY TO USE VERY UNDERSTANDING MAKES WORK EASIER

Cons

THE USE OF CAPITAL LETTTERS IMPORTING PICTURES SHOULD BE EASIER AND MEDENT MOBILE NEEDS TO BE UPDATED AND HAVE MORE FEATURES

Integrated, highly customizable EMR/PM

I'm an urologist. Like any EMR/PM it has it's limitations and 'wish for' features that need to be updated - unfortunately EMR vendors have to devote a lot of time to developing/managing Medicare compliance with incentive / quality of care rules instead of focusing on useful features. in the big scheme of things, this EMR/practice management system does all you need it to do effectively and without major problems. Technical issues are rare and are immediately addressed. While I was concerned that there is no 24/7 customer service prior to signing with them, there is really no need for it (but they do have emergency response in case of problems though they don't advertise it).

Pros

Great US based customer support No major bugs - well integrated with billing; full range of options Highly customizable - it helps to be technically aware to take advantage of all the things that are possible to do with it. Clean straightforward design Fully integrated with faxing, billing/ERA, eRx, labs, patient reminders by phone/text, etc.

Cons

Some interfaces and features need to be updated to 2018 - minor issues mostly. It's a flat design with no pop-up windows or tabs for different accounts; need to open separate windows for each patient.

Mednet is a Great software package!!

I work for a Podiatrist. I have been using the software for over 14 years. I highly recommend Medent for all your software needs.

Pros

The customer service is fantastic!! The software is so easy to use & is user friendly. The features are a God send. Quick & easy downloading of EFT's, submitting statement to patients, submitting electronic claims, etc...The EMR is Great also.

Cons

Only thing I do not like is that when you call for assistance, you have to leave your information & wait for a return call. The return call is usually very quick & prompt but if I need immediate assistance, you have to wait.

Medent is the best !

Medent is one of the many EMRs Ive used and it is ultimately my favorite. It is user friendly and easy to navigate.

Pros

Medent is super user friendly and easy to use! It can be customized to each user to make it most beneficial!

Cons

I cant really say much of anything negative- I truly love this EMR and the ease of use. Its brightly colored and easy on the eyes.

Medent

Pros

Ability to interface with the hospital. Ability to set up a patient portal for appointments and connections with patients.

Cons

This system seems to be way overpriced than other EMR/EHR systems. Customer service could be more responsive.