--- title: "CGM APRIMA Software Reviews, Demo & Pricing - 2026" description: "Review of CGM APRIMA Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/aprima-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Practice Management Software](https://www.softwareadvice.com/medical/practice-management-software-comparison/) / CGM APRIMA Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/aprima-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/aprima-profile/alternatives/) # CGM APRIMA Review Custom quote 1 plan Wondering if CGM APRIMA is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview CGM APRIMA 2.8 [(53)](https://www.softwareadvice.com/medical/aprima-profile/reviews/) Pricing Pricing available upon request ### About CGM APRIMA CGM APRIMA, previously known as Aprima EHR, is a market leading, award-winning EHR loved by physicians and office staff. CGM APRIMA is designed to take advantage of multiple hardware forms including the CGM APRIMA mobile app which is perfect for tablets, touchscreens, and smartphones. CGM APRIMA is used with great success by physicians in over 70 specialties including primary care, numerous surgical specialties, and many more. It is highly adapted to and well-used in many settings, from typical medical offices to home/palliative settings, FQHCs, and more. The system offers EHR, PM, patient portal, telehealth, prescribing, population health, integrated EDI and so much more. With a design that adapts automatically to a physician’s workflow CGM APRIMA offers a unique, intelligent navigation experience that learns your style to help you document faster and focus your time on the patient. CGM APRIMA seamlessly captures all the necessary, structured data that help you see clinically relevant findings based on presenting symptoms, diagnosis codes, and preferred treatments while also generating the important billing codes needed to support efficient and accurate billing. Built on a... single database, the CGM APRIMA EHR and Practice Management system is fully integrated, giving you seamless access to relevant information regardless of where you are in the system. The solution features unique, replication technology to let users work from anywhere, anytime, with or without an internet connection. Choose the deployment option that suits the unique needs of your practice—either cloud-based or on-premise. Pricing is very competitive. Wondering if CGM APRIMA is right for your practice? Our Medical Practice Management Software selection experts can help you in 15 minutes or less. ## CGM APRIMA User Interface ## Popular CGM APRIMA Alternatives Main Product CGM APRIMA 2.8 [(53)](https://www.softwareadvice.com/medical/aprima-profile/reviews/) Ratings Breakdown - 3.05Ease of use - 2.67Value for money - 2.67Customer support - 2.96Functionality Pricing Available upon request Get Price Alternative Product [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) 4.0 [(1284)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) Ratings Breakdown - 3.91Ease of use - 3.73Value for money - 4.03Customer support - 3.92Functionality Pricing Available upon request Get Price Alternative Product [PracticeSuite](https://www.softwareadvice.com/medical/practicesuite-profile/) 4.0 [(40)](https://www.softwareadvice.com/medical/practicesuite-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 4.14Value for money - 4.32Customer support - 3.88Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(912)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [DrChrono](https://www.softwareadvice.com/medical/drchrono-profile/) 3.9 [(492)](https://www.softwareadvice.com/medical/drchrono-profile/reviews/) Ratings Breakdown - 4.00Ease of use - 3.65Value for money - 3.63Customer support - 3.85Functionality Pricing Available upon request Get Price Alternative Product [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) 3.6 [(466)](https://www.softwareadvice.com/product/1018-AdvancedEHR/reviews/) Ratings Breakdown - 3.53Ease of use - 3.29Value for money - 3.41Customer support - 3.61Functionality Pricing Available upon request Get Price ## CGM APRIMA Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CGM APRIMA Features - Popular features found in Medical Practice Management Appointment Management Charting Claims Management EMR/EHR E-Prescribing HIPAA Compliant Medical Billing Patient Intake Patient Portal Patient Scheduling Physician Scheduling - More features of CGM APRIMA Drug Reference Database EDI Electronic Prior Authorization EPCS Compliant For Cardiologists For Family Medicine Formulary Management Insurance Eligibility Verification Medication Alerts/Warnings Medication History Medication Management Mobile App Multi-Physician Patient Records Management Practice Management Templates ## CGM APRIMA User Reviews ## CGM APRIMA customer ratings - Overall rating: 2.8/5 - Total reviews: 53 ### Rating distribution - 5 stars: 10 reviews (19%) - 4 stars: 12 reviews (23%) - 3 stars: 8 reviews (15%) - 2 stars: 9 reviews (17%) - 1 star: 14 reviews (26%) ### Secondary ratings - Ease of use: 3.0/5 - Value for money: 2.7/5 - Customer support: 2.7/5 - Functionality: 3.0/5 --- ### Not a cookie cutter product, Aprima grows with you as your needs grow. - Overall rating: 5/5 - Reviewer: Frederick L. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used unspecified for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Aprima support is great! They prioritize critical issues and address all issues to finality. They make recommendations in work flow to make the practice more efficient and to improve the overall doctor patient relationship. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An integrated EHR and Billing solution that can be customized to fit the work flow of your clinic. Aprima gives you the tools to follow to finality a patient's need. Our office is on the same page with every patient with our ability to annotate if needed anywhere in the process. #### Cons The design features are easy to apply but you do need have a knowledgeable person to make changes. You can keep it simple or modify the system to work for you rather than for it but it's not a task for a novice. You will need support from Aprima if you don't have the staff with some database knowledge to make some of the greatest features work. --- ### TOP OF THE LINE - Overall rating: 5/5 - Reviewer: Katie G. - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered My advise? Invest in the right person... someone you can trust with all securities. Invest in education form Aprima (there is a reason why each department has their own group of support experts). Finally make sure the person you chose for this job is highly driven and takes pride in the work they do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I don't know where to begin.... I think that anyone who rates this system anything less than 5 stars does not know the capabilities of this EHR program. Before anyone makes up their mind about switching to another vendor please do your homework first. Step 1 require someone from the practice get extensive training on the one area that is the heart of the entire set up- *List Editor*. Call Aprima and ask for securities to this area of the system (you have to own your system in order to do this) If you know what you are doing, literally you can create your own setup/category/section/rule/security measure/capturing data for CMS program. I can go on and on what you can edit, the sky is the limit you don't have to use templates that the system comes with by the way even though you think you see all the options, most likely you are not as they are hidden behind filters that are set to default to... For example searching by (most recent- to- most frequent to- alphabetical order- to- all -1).. Imagine back roads that you don't see... like the human body all we can see is surface the outside- not the wiring on the inside- for that we would have to use some form of radiology. I highly doubt anyone who gave this system anything lower than a 5 star score has had the time to even scratch the surface of this genius system. Everything I learned, I did on my own time...hours at night I spent self-teaching and uncovering options and search table options that was available to use One by one I would get more excited with my new findings!! Our systems Captures and does all the work for us. Every day I learn something new, I am truly fascinated by this system. This is a fact because I personally set up criteria and rules that have changed our reporting to the level that has never been achieved before. The jobs and errors are easily re-set in seconds but I must say, we have never had issues with speed or any other issues for that matter that I could not quickly solve myself or have Aprima support quickly resolve for me, We can see a complicated patient with multiple chronic conditions and address each condition in less than 15 min from the point of check- in to check- out you do the math. On very rare occasion, an upgrade is due and until that is done you may have a few days of "error" messages here and there but that does NOT INTERFERE WITH workflow. Aprima support has been incredible with response time when we need them. I highly doubt this type of support is available with other programs but I am no expert and not looking for any other program & what it has to offer, simply because I know this is top of the line. Instead, I focus on customizing and molding the system to our preference to fit our practice specialty & patient’s needs. Anyone who says “There is not enough templates" is dead wrong. Check to make sure your practice is set up under the correct specialty and all the filters are available for use & if that is still not enough, you can start from scratch and build your own as you go. While charting if you don't see your option listed, search and add the category yourself from a list of options available or better yet, add _ (underscore) option and now you can type anything you wish for that category. No one said you are limited to using what is provided. In fact, there are too many options. The only obvious problem after reading all the feedback is doctors don't have a clue what this system truly offers and is capable to do. That is a STAFF problem not Aprima program issue. I suggest focusing more on investing in employees who are highly motivated and independently driven to bring success into the business. Unfortunately Doctors just don't have appropriate support within their own staff that is disciplined enough to dedicate time to learn this system. *THINK OUTSIDE THE BOX*. I am convinced in the very near future Aprima will succeed at even that issue... by providing physicians with a system that even replaces staff that we all so desperately depend on. This EHR is incredibly intelligent & anything lower than 5 star rating is simply "limited knowledge of what this system is really capable of". It only takes one determined mind to uncover the system's magic ability to not only do all the work but also to make money for the company effortlessly. My advice? Invest in the right person... someone you can trust and give them all securities. Invest in education form Aprima (there is a reason why each department has their own group of support experts). And finally make sure the person you chose for this job is highly driven and takes pride in the work they do. Only then will you discover that this system is a keeper & truly is one of a kind! --- ### has improved. - Overall rating: 4/5 - Reviewer: Perla M. - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have been using Aprima for the past 3 years and has improved a lot since then, of course that is a good think, that they are willing to improve. This software is very complete, you can send labs, imaging orders, faxes, meds instantly. It is separated in sections that are very easy use, able to open multiple windows at the same time. #### Cons The diagnosis section is good, able to add icd 10 code but algorithm to search a new diagnosis is not too functional, it needs to be faster and able to find the diagnosis with synonyms. --- ### Great product within budget - Overall rating: 4/5 - Reviewer: Aparna S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s better than many of the EMR system in that price range. Good for smaller organizations. Clinician friendly and billing is accurate and fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s is user friendly and help section is great. One stop EMR for practice management, insurance verification, billing, denials and posting. #### Cons Customer service can be better. Posting can be improved as it’s is not payer friendly. No all payer posting can be seen. #### Reasons for switching to CGM APRIMA Very complicated and price was high. --- ### CGM APRIMA - Overall rating: 5/5 - Reviewer: Jeffrey P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive. Only have had a few issues with them but most can be resolved easily and customer service is extremely helpful. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Timely and efficient customer service based in the states for issues with not only software but billing issues as well. #### Cons Way too many clicks to get where you need to get. They just did an update that added way more clicks than before but the new layout is nice. --- ### Beware of 5 year commitment - Overall rating: 1/5 - Reviewer: Bill D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Being with Aprima was a waist of time and money. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The presentation was good. People that done initial training were pleasant to speak with. #### Cons We had to get our attorneys involved to get out of contract, even when problems were not fixed after being with the company for almost a year. They still insisted that we pay the remaining of the 5 year contract #### Reasons for choosing CGM APRIMA Aprima had a good sales presentation. #### Reasons for switching to CGM APRIMA Looking for a software that would allow us to do our on billing --- ### Simply Put Skip the Headaches and Pick Something Else - Overall rating: 1/5 - Reviewer: David K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Poor support hands down, sold 3 times sine we started using the system and it seems once the [SENSITIVE CONTENT] finds out how bad it is we got a [SENSITIVE CONTENT] #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The day I left the practice and got rid of it. #### Cons User interface outdated, VERY poor support, constant service interruptions, lost notes multiple times, cick heavy antiquated Windows 1993 feel, JUST AWFUL to use! #### Reasons for switching to CGM APRIMA Practice change to a new practice, just left and went to practice fusion and my productivity jumped back up to where it was before I started using this junk software. --- ### DAS/CGM Aprima is a terrible EHR Combination - Overall rating: 1/5 - Reviewer: Lane M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Terrible both from the Aprima interface as well as the lying, cheating, bait and switch tactics of DAS that have resulted in spiraling costs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Initial cost and ease of set up. Its benefits became smaller and smaller as time marched on and DAS became more and more a nickel and diming operation. #### Cons Just about everything else. The servers/software are slow, the interface does not work well with some computers displays/resolution/aspect ratios, and the spell-check is abysmal. Many words, like colonoscopy or neuropathy, show as misspelled when they are not. Also, the only interface that Aprima can be used on is a Windows device. #### Reasons for choosing CGM APRIMA cost #### Reasons for switching to CGM APRIMA See above --- ### Not a fan - Overall rating: 2/5 - Reviewer: Marcia M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The scheduling part of the program is easy to learn. #### Cons 1. Customer Support: I don’t like the fact that when you reach out to customer support, they don’t help you set up things, for example, adding a new employee. Instead they give you a manual to enter things yourself from start to finish. This leaves with mistakes and having to reach out to support constantly for help regardless! This is how it is with a lot issues. They tell you what you should do but do not go above and beyond. For the price we pay to Aprima, they should include their own support team to be of more help. They will expect you to be a computer expert of their program and features. 2. The reports I run on a month to month basis are not accurate. Also it takes FOREVER to print a report if you need to. 3. It’s always down. For example, we have not been able to access Aprima since last Thursday, putting us over a week not being able to get work done! 4. It’s slow loading parts of the program even with fast internet. The list can go on and on. #### Reasons for switching to CGM APRIMA Provider made the switch. --- ### A piece of Junk - Overall rating: 1/5 - Reviewer: William S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Absolutely horrid! Avoid this company at all costs. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros That someday I will no longer be forced to use this piece of absolute junk. #### Cons Program is stupid/redundant/data is fragmented/ system slows and breaks very frequently. IT IS A PIECE OF >>>>>>. --- Showing 1 - 10 of 53 Reviews [See All Reviews](https://www.softwareadvice.com/medical/aprima-profile/reviews/) ## CGM APRIMA Popular Comparisons [athenaOne vs CGM APRIMA](https://www.softwareadvice.com/medical/aprima-profile/vs/athenacollector-athenaclinicals/)[eClinicalWorks vs CGM APRIMA](https://www.softwareadvice.com/medical/aprima-profile/vs/eclinicalworks/) [Compare All Alternatives](https://www.softwareadvice.com/medical/aprima-profile/alternatives/) ## Other Top Recommended Medical Practice Management Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **209** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **203** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **175** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1380) Recently recommended **106** times Stuck Between Options? Our experts can help you compare CGM APRIMA with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice