athenahealth

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Ratings & Reviews

Overall Rating

3.74 / 5 (694)

3.50 / 5 (14)

Ease-of-Use

3.5 / 5

3.5 / 5

Value for Money

3.5 / 5

3.5 / 5

Customer Support

3.5 / 5

3.5 / 5

Functionality

3.5 / 5

3.5 / 5

Last Reviewed

May 18, 2020

November 1, 2019

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • I like the view of this software. The colors look up to date and it is easy to navigate around within the system.

  • I AM A QUICK LEARNER BUT THIS PROGRAM WAS SHOWN ONCE TO ME AND ITS ALL IT TOOK. EASY PROGRAM. IF CRASHES HAPPEN THE COMPANY WORKS ON IT QUICKLY TO GET YOU UP AND RUNNING AGAIN.

  • Cons

  • There is absolutely no custom reporting and the canned reports are not sufficient. All forms have to be printed on expensive forms instead of rendering in lines forms printable to pdf

  • The thing I like least about Cerner is that the system seams to crash a lot

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

330 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots