athenahealth EHR

TouchWorks EHR

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Ratings & Reviews

Overall Rating

3.74 / 5 (691)

3.02 / 5 (166)

Ease-of-Use

3.5 / 5

3.0 / 5

Value for Money

3.5 / 5

2.5 / 5

Customer Support

3.5 / 5

3.0 / 5

Functionality

3.5 / 5

3.0 / 5

Last Reviewed

February 21, 2020

February 17, 2020

Pros/Cons

  • Pros

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • I love how easy it is to use. Everything you could ask for in an EMR system.

  • Cons

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • For us it was a little bit challenging to start using but that was about it, otherwise it seems very awesome

  • Pros

  • It is very easy to learn and work with this product. I found it extremely intuitive and loved how easy it was for me to just jump right into this software.

  • This was a simple, cut and dry program that was beyond easy to navigate. Everything is so simple to find and the layout is great

  • Cons

  • It is not user friendly for the clinical staff but I personally do not have anything bad to say about it. When there is an issue, it does get resolved but sometimes it takes too long.

  • too many manual era postings, the options to prevent things from automatically posting a great but should be more defined

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

203 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots