Practice Better

RATING:

4.8

(77)

About Practice Better

Practice Better is a practice management software that automates many of the administrative tasks associated with running a healthcare practice, such as scheduling and appointment reminders for clients. Practice Better's automated billing and finance features helps organizations increase transparency and efficiency in their billing processes so that they have more time to focus on what matters most: providing great care for their patients.

Practice Better Pricing

Starting price: 

CA$25.00 per month

Free trial: 

Available

Free version: 

Available

Client portal
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Practice Better Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Practice Better

1 - 5 of 76 Reviews

User Profile

Chris

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Practice Better Makes My Practice Great!

Practice Better has transformed the way I manage my clients and educational programs. Its comprehensive features, overall ease of use, and exceptional support make it an essential tool for any healthcare provider looking to enhance their practice's efficiency and quality of care. I highly recommend PB to my colleagues and peers in the nutrition and wellness industry.

PROS

Practice Better provides robust client management capabilities. It allows me to maintain detailed and organized records for each client, including medical history, treatment plans, and progress notes. The ability to easily update and retrieve client information has streamlined my workflow and improved the accuracy of my record-keeping. I also appreciate that it offers a high degree of customization, allowing me to tailor the platform to my specific needs. Whether it's customizing client intake forms or setting up reminders for follow-up appointments and educational sessions, the flexibility of this software has been a major benefit. Finally, the EHR platform is HIPAA-compliant, ensuring that client data is protected and secure, giving me peace of mind. As a side note, I love how That Clean Life and Practice Better partnered together to make my professional life so much easier! Thank you.

CONS

There are so many tools to explore and utilize in Practice Better, that I sometimes forget how to do things and have to retrain myself. The positive is that PB has tutorials and great customer service that help me navigate these times when I get stumped.

Maria

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

It's all here in one place!

VERY GOOD BUT NEEDED TO HIRE AN ASSISTANT FOR HELP WITH THE PROGRAM SET UP. [sensitive content hidden].

PROS

I like the all in one faxing, charting, uploading of documents, app set up, programs, protocols, patient portal and stripe billing and payment.

CONS

I would like to be able to add attachments and posts in the broadcast messages

Reason for choosing Practice Better

ALL IN ONE SITE FOR FAXES, CHARTING, PROGRAMS, BILLING, SUPPLEMENTS ETC

Reasons for switching to Practice Better

WANTED AN ALL IN ONE ELECTRONIC HEALTH RECORD WITH PROGRAMS AND PROTOCOLS.

Anika

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2022

Review - December 8, 2022

I would give PB a 3/5 in terms of my overall experience. I like the interface for the practitioner facing, but I've had many complaints from clients about the technical difficulties that they face. In the past 4 days, I've had to reschedule 2 patients, which is >$350 worth. This has put me at great unease during my busy days, where I may have 10 patients (~$1000 income), which could be jeopardized.

PROS

Works well for patient records and chat functioning. - labs function is great to share info with practitioners

CONS

lack of reliability for video calls- frequent issues with video calls not working- troubleshooting/tech support is not very good, they say the same thing over and over again and the issue is not resolved.

Vendor Response

Hello Anika. We're happy you've had a great experience using Practice Better for tracking patient records, client communication, and labs! Our support team strives to deliver an excellent experience and help as efficiently as possible. We encourage you to check out this article to troubleshoot any Telehealth issues: https://help.practicebetter.io/hc/en-us/articles/360004916111-Telehealth-Troubleshooting-FAQ. Please connect with our team about the technical difficulties your clients are facing; we're happy to help. Thank you for taking the time to leave your feedback and for being a part of our community. - The Team at Practice Better

Replied December 2022

Cayla

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Streamline with Practice Better

Practice better has, without a doubt, leveled up my practice.

PROS

PB is user friendly both to practitioner and client; it includes all the features I need to run my business smoothly, and helps me to stay organized.

CONS

I really can't think of anything! I find all of the features straightforward, easy to use, and helpful!

Reason for choosing Practice Better

More user friendly, and allowed me to customize the taxes on services, since I operate virtually in multiple provinces. Jane did not offer this functionality.

Reasons for switching to Practice Better

I had to create too many workarounds to make the products work for my business. PB includes everything in one place, so it was a no brainer.

Rima

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

Practice Better makes running a private practice easier

I love Practice Better. I have been using since January 2020 and it has made my work life easier and is a more seamless experience for my clients. While PB is not a cheap investment, it probably saves me money in the long run because of all of the awesome features included in the program... from scheduling, client outreach, program landing pages, EMR, HIPAA-compliant communications and more.

PROS

I love that PB is a one-stop shop for most of my private practice needs. I love the fact that I can use PB with clients from the initial communication/interest survey to the end of my wellness journey with clients. PB makes all of the administrative tasks of running a small practice easier and less painful!

CONS

There are really very few cons of PB. I do wish the calendar/scheduling feature was a little more flexible/user-friendly. I find the calendar a bit cumbersome to set up/change but it is do-able and having it all in one place makes it worth the while.

Reasons for switching to Practice Better

Wanted a program that offered even more functionality.