Bookedin

RATING:

4.6

(273)

About Bookedin

Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification receipts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers. Bookedin offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. Users can maintain multiple calendars, and Bookedin also tracks client histories including past bookings, payment history, no-shows, client contact information and no...

Bookedin Pricing

Free 14-Day Trial, no credit card required to get started. Paid plans starting at $29 per month. Free plan includes 5 complimentary appointments per month. We offer steep discounts for annual plans too!

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

Easy online booking for clients, powerful scheduling apps for you and your staff.
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Bookedin Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Bookedin

1 - 5 of 237 Reviews

User Profile

Nancy G.

Verified reviewer

Cosmetics

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

This app is exactly what I need to assist me in running my small business!

See previous questions

PROS

The options of payment plans are ideal for a a growing small business, because they range from Free to "Pay as you Go", to Monthly, and even Yearly. I love the "Sync" feature on the paid plans! This is my favourite feature ever!

CONS

I would have loved to have more design capabilities for the Booking Page that my clients land on, so, I can do more branding.

Jamie

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

New to BookedIn

The support team is amazing. I have spoken with [sensitive content hidden] a couple of times during set up and he was able to walk me through what I needed done.

PROS

The most helpful feature is once you enter the client's information, the next time you book an appointment, all their information auto populates. Also, if you accidentally spell the customer's name wrong, you can go in and change it and it will update that information on the appointment.

CONS

Not as user friendly if you need to book an appointment for more than 1 person. You need to book each person separately at the time of the appointment.

Reason for choosing Bookedin

I know many people use Calendly. I just didn't like that you couldn't talk to a person about your questions. They were only available per chat. I just find their product confusing.

Reasons for switching to Bookedin

More calendar options for a better price

Vendor Response

Thanks for this Jamie, super helpful! For the "cons" of booking multiple people, our team is actually working on a new feature for this, we'll email you as soon as it's ready. Thanks again! ~Leanne

Replied September 2023

Gary

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed November 2016

Great product if you don't need many options.

Our company has been using BookedIn for a year and a half. The program is great and our clients love it. The best thing is that our customers can order without the need to login. The problem is that our business has outgrown the platform. We have too many products and the platform just lacks features to help manage all of those products. For example, most of our products have upgrades or options. However, BookedIn cannot just have a checked box for an upgrade, we need a whole new product to show on the calendar instead for each and every option if it has a different price. This makes our calendar look cluttered and overwhelming to our customers when they see all the options at once. It would be better if the clients could pick from a list of products before they see the calendar. Another feature that BookedIn lacks the ability for clients to see a full description of what they entered on the order when the reminder email is sent out. BookedIn only shows the product on the reminder emails and there is no option to add other fields of information.

PROS

Easy to use

CONS

Few options and little control over how it works.

Sofie

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2024

Scheduling made easy

PROS

That it texts and emails the clients. We also like that it can track deposits

CONS

that you can't enter a cash transaction for a deposit. also the depsit tracking doesnt always show up in the same place you have to dive in and click different tabs to find it sometimes

Reason for choosing Bookedin

We thought you could have a direct button for booking on instagram

Jennifer

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

BookedIn has saved my business !

PROS

It's super easy to use!! Customizable scheduling! Automatic Text Reminders for clients! I called this my robot secretary!!

CONS

I can't find a single thing! Everytime there is an update you guys improve something I didn't even know could get better!

Reasons for switching to Bookedin

BookedIn is light-years ahead of that product! I used it for 10 years at another tattoo shop.

Vendor Response

Wow Jennifer this is amazing to hear! I'm so happy Bookedin is now your robot secretary, love that! ~Leanne

Replied August 2022