CentralReach Software


 

CentralReach is an electronic health record (EHR) and practice management solution primarily used in mental and behavioral health, occupational medicine, physical therapy and speech therapy practices. This Web-based system is compliant with the Health Insurance Portability and Accountability Act (HIPAA).  

CentralReach includes applications for billing, scheduling, picture archiving systems, human resources and more. Its functionalities include a drug database, ICD-10 coding tools and referral letters.

The software allows users to customize treatment plans, assessment forms, data tracking, manuals and more. These customized forms can be turned into templates for all clinical staff to use.

When it comes to billing, CetralReach can handle claim scrubbing, batch posting, credit card processing and claims reporting, among other capabilities. Its scheduling module offers fee-based scheduling, appointment reminders and patient messaging.

This solution is priced by the number of users per month. It can accommodate any size practice. Free contact and authorization imports are included for all clients once they subscribe.

 

CentralReach - Clinical notes
 
  • CentralReach - Clinical notes
    Clinical notes
  • CentralReach - Create appointments
    Create appointments
  • CentralReach - MAPP integration
    MAPP integration
Supported Operating System(s):
Web browser (OS agnostic)

9 Reviews of CentralReach

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Shemillia from CBC

December 2017

December 2017

We recently started on Central Reach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

It works well for an ASD company

Pros

Central Reach is a great software it tracks mileage, drive time, and it's easy to use in the field. The cost for the software was a reasonable price.

Review Source: Capterra
 

Haifa from ESG

October 2017

October 2017

Signing on with Central Reach was the best decision I could have made for my small business. I own a

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Signing on with Central Reach was the best decision I could have made for my small business. I own an agency in its 4th year and was looking for options that could help reduce the demand on me as an owner who still actively provides clinical services to clients, without having to hire a full-time scheduler/claims manager. The Central Reach software has significantly reduced the number of hours that I spend in front of a computer screen inputting information and makes data on my employees and clients available at the ready. I almost (dare I say...) find managing this information enjoyable, rather than a complete strain on my schedule. This was an incredible investment for the future of my company!

Cons

Signing on with Central Reach was the best decision I could have made for my small business. I own an agency in its 4th year and was looking for options that could help reduce the demand on me as an owner who still actively provides clinical services to clients, without having to hire a full-time scheduler/claims manager. The Central Reach software has significantly reduced the number of hours that I spend in front of a computer screen inputting information and makes data on my employees and clients available at the ready. I almost (dare I say...) find managing this information enjoyable, rather than a complete strain on my schedule. This was an incredible investment for the future of my company!

Review Source: Capterra
 

Stephanie from Slarc

June 2017

June 2017

The software has been flexible enough to use for programs beyond therapies.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Functionality
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Pros

Easy for staff to use (both direct support staff and finance) and makes reporting easy for compliance purposes.

Cons

We thought we could get the learning tree up and running quickly. Staff who reviewed its functionality were not able to clearly identify how best to use it.

Review Source: Capterra
 

Katie from Next Steps Behavioral Centers

April 2017

April 2017

Superb Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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The initial training is well organized and complete, but no matter what questions come during implementation! We had some unique questions related to workflow and how to optimize the system. Having a BCBA **IN** support was awesome.
It's so cool that this company really GETS what we do and how we need the system to work.

I've found the support to be positive and very helpful!

Review Source: Capterra

  Response: CentralReach, CentralReach, LLC

Date: June 2017

June 2017

 

We greatly appreciate the kind words and are so glad to be able to make things easier for your organization. It's praise like this that keeps us striving to create the most user friendly and helpful software to make your experience smooth and painless. We're always working to improve and add great new features for your convenience. We'll keep up the hard work and aspire to give you the tools you need to get the job done in a timely and professional manner.

 

Esther from Steps To Success Therapy

March 2017

March 2017

Great Customer Support!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

We think Central Reach is a great program but our Customer Success team member, is what makes this program outstanding! She is guiding us through the process with clarity and patience, we are really enjoying using Central Reach

Review Source: Capterra
 

Christina from Tate Behavioral
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Best Decision

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Signing on with Central Reach was the best decision I could have made for my small business. I own an agency in its 4th year and was looking for options that could help reduce the demand on me as an owner who still actively provides clinical services to clients, without having to hire a full-time scheduler/claims manager. The Central Reach software has significantly reduced the number of hours that I spend in front of a computer screen inputting information and makes data on my employees and clients available at the ready. I almost (dare I say...) find managing this information enjoyable, rather than a complete strain on my schedule. This was an incredible investment for the future of my company!

Review Source: Capterra
 

Jessica from ABA of Illinois, Wisconsin, Iowa, Connecticut LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Multi-state ABA Practice - 5 STARS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Central Reach can manage scheduling, reporting functions, reporting functions and most importantly, billing. Their staff is passionate, knowledgeable and truly cares about their customers success. If one person does not have an answer, they will utilize their resources to find you the answer. The filtering options in their many screens is a great functionality that can help an organization get down to the nitty gritty of what is occurring. The reports that you are able to run are user friendly and top notch. The support team have been phenomenal in helping us get up to speed on new features, answers our questions promptly and is willing to go above and beyond with our requests. I highly recommend Central Reach to any and every ABA practice.

Pros

Reports function, filter functions, claims manager software, dashboard for tasks.

Cons

N/A

Review Source: Capterra
 

Jill from Butterfly Effects

October 2015

October 2015

Currently using Central Reach to manage both clients records and a large team of providers

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Central Reach allows for true visibility and transparency of client's programs. Goals are easily entered into learning trees for all of those working with the clients as well as caregivers to view with real time data graphed for you. Having everyone working together collaboratively is essential, and the learning trees truly allow for that. With the use of the scheduling tool and authorizations tracking, supervisors can manage multiple clients and team members with ease. The tutorials in the help section, especially the videos, are helpful in keeping up with the new options that Central Reach often adds.

Review Source: Capterra
 

Gregory from ABLS

October 2015

October 2015

Past user with behavioral health organization, also independent contractor using software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great software! Wonderful features in terms of billing, scheduling, management of goals and data tracking! New helpful tools being added all the time. Customer service is always there to help, and the great part is that they take feedback from the field and from customers to improve their software. There is a lot of information on the site, and lots of useful tools. The site is becoming more streamlined over time, to make it easier for users. Additionally, when new features are added, the team helps with trainings, webinars, and help articles. Highly recommend!

Review Source: Capterra