I especially love the inventory functionality which a lot for EHR's are missing. The pricing scheme is suitable for new offices and the add on features are great as the practice has grown.

You can customize Charm based on specific needs or wants. I am very happy with the RCM team and how they take time out to make sure you understand and all your questions are answered.

It is also difficult to get the patient to populate parts of their chart ahead of time. I have to manually type in the questionnaire results that my patients fill out ahead of their visits.

What I love about CHARM is that it is user friendly. I have my own part time private practice and I knew I needed something that I could get up and running quickly, keep me organized and compliant.

Charm has been effective in helping biller and provider to bill claims, recoup revenue and track unpaid balances fairly effectively.

I love having integrated labs, scheduling, chart notes and billing-- having everything in one place is very helpful and convenient.

I am looking forward to completing the roll out and feel confident that the ChARM team will ensure that we are fully implemented on time.

I am extremely pleased with ChaRM EHR. It is so easy to schedule clients and does not require me to do more than make about three clicks.

I have used this product since 2013. The advanced features and the willingness of the company to make changes made based on customer feedback is amazing.

ChARM provides multiple support channels offering comprehensive onboarding and post-implementation support.

Net then got back and re-enter the correct email address. Customer service has yet to fix this problem.

I heard from a colleague that Charm had fabulous customer support and that is what made me give it a try. I absolutely can say that I have gotten excellent customer support from Charm.

It is important to me to be able to create documents, templates, handouts and questionnaires for my practice and Charm makes it easy. I have been able to integrate billing and electronic prescribing.

Charm is easy to use and affordable for my solo practice.

Minor problem exists with entering patient email addresses. Software sometimes flags as invalid email address with anything that ends in.

I can't pull up a patient chart on my cell phone app, which makes answering specific questions ont he go difficult.

Patients often get quite frustrated over not being able to reach out to their doctor, and it creates more hassle for the office as well.

Many patients do not remember their password without their computer. It is hard to expect all patients to fill out their questionnaires before they get to the office.

Overall the best option on the market for our needs and the best bang for the buck. Easy to use and easy to customize.

We use Charm for a Telepsychiatry company with all TeleHealth visits. Charm has been responsive to our product inquiries and integration options.

ChARM has been a great experience, with integrated billing, inventory, practice management, and patient scheduling.

After that we jumped in with both feet. The price is good, the telehealth is fabulous and the billing and eRx were easy to get started.

Simple and easy to train new employees on. Efficiently handles scheduling, notes, insurance, payments, and ability to get analytics out of software is also nice.

We love a lot about this software and how it has optimized our buisness-  the calendar is beautiful and the features are very thoughtful.

It is visually intuitive and easy to navigate. I am really satisfied and happy with Charm EHR.

We are very please with charm and have recommended it to three other practices.

There have been problems with sending eprescriptions - The software can not locate the particular medication and you must know the generic as well as the trade name on occasion to get it through.

I have used other programs in the past and got no where with them.

Any time we have a question they answer very quickly. They are extremely friendly and have excellent follow through to make sure our needs for documenting are met.

The software has made the life and day to day unnecessary workload of a pediatrician by it's simple but effective services.

Access on multiple devices and platforms is so great and now they have added Teletherapy. Issues if any, have been minimal and always addressed promptly and courteously.

I'll be telling every clinician I know about fusion.

I highly recommend this program. They have gotten everything right from price, scheduling, documenting, report writing, personalizing,  and the sense of humor every time you log in.

There are help articles and tutorials for almost everything pertaining to the product, but customer care is still within reach.

I love the integrated clearinghouse and the ease of posting payments. Claims are processed instantly and sorted into accepted, rejected etc.

Fusion truly is a necessary tool in our office for both administration purposes and for our therapists and it is worth every penny.

There are five speech therapists in our company that use Fusion and we love it. We reviewed many documenting systems and have been very pleased with our decision to choose Fusion.

Also I find that my therapist come to me often with complaints that they can’t delete a document that was accidental because the appt was checked in.

Fusion is so easy to use.notes are good but not redundant and don't take forever to write. Customer service is amazing.

The support staff is outstanding. They are very professional and friendly and are there to answer any questions we may have no matter how small.

If there is something that is missing I cannot think of it.

Fusion has allowed all our therapists to save time documenting, especially on progress notes and evaluations.

Fusion helps me to take care of a lot on the patient side so that I can focus on more administrative tasks and for that I am grateful.

Basically an awesome product, quick to respond to issues,  and very friendly.

I have been using this program for 5 months now and it is very user friendly and easy to use. Customer support is great.

System is very intuitive, with great on-line Help and Customer Support. They have helped me navigate some non-standard situations.

I cannot thank the Fusion team for having such a wonderful product. I tried MANY softwares prior to finally going to Fusion and none compare.

No Accounts Receivable report broken down by age of accounts. I have heard from the therapist that Fusion could use some updates when in putting documentation from evaluations.

Excellent Product from all aspects - from ease of use to friendly and helpful customer service.

We are new to this software. Therefore, it is difficult to state.

Scheduling is so easy and the reminders take care of themselves. Documentation is a breeze.

It is very user friendly and if there is a question, Fusion's support staff is amazing. They are very professional and always helpful.

Any technical issue I encountered, as I am learning to use the software, has been addressed promptly and resolved quickly. I don't recall having an experience quite like this before.

We have had great experiences with Fusion Web Clinic. The customer service is wonderful.

I have yet to have a problem that has not been solved by a customer representative.

As I told above, this software made the work easy, so the overall experience is good.

Billing is easy to manage and the simplicity in keeping track of denied claims is a good feature.

US Dollar

CharmHealth is a MU certified, cloud-based EHR, Practice Management and Medical Billing solution that helps healthcare organizations ranging from large multi-specialty groups to small independent medical offices function efficiently. To that effect, CharmHealth’s pricing is simple, unique and helps practices budget and manage the cost of software acquisition.

The UI is designed with simple and readily recognizable icons that bring efficiency to the workflow. Key features include integrated patient intake forms, natural language processing, multi-specialty templates, e-Rx of controlled substances, referral modules, telehealth, inventory management, document management and more- all combined with clinical decision support and analytical tools.

CharmHealth's marketplace ecosystem offers a multitude of mobile apps and add-ons with a large and growing number of integration partners along with readily available CharmHealth APIs including FHIR APIs to meet your growing needs.

CharmHealth comes with a complimentary Patient portal that allows patients to securely message Practices, view visit summaries, hand-outs, treatment plan, Rx refills, pay bills, sign forms, schedule appointments and more. Custom phone, email, or text message reminders help Practices provide timely and quality Patient care. Support is offered via email, chat and phone by trained Support specialists.



LongDescription

Document Templates

Patient Records Management

Meaningful Use Certified

Invoice History

Two-Way Audio & Video

Practice Management

Order Entry

Document Storage

Access Controls/Permissions

HIPAA Compliant

Charting

Task Scheduling

Credit Card Processing

Patient Intake

Registration Management

Calendar Management

ONC-ATCB Certified

Template Management

Self Service Portal

Code & Charge Entry

Claims Scrubbing

E-Prescribing

Client Portal

Event Scheduling

Workflow Management

Voice Recognition

Alerts/Notifications

Reporting & Statistics

Reminders

Medical Billing

Physician Scheduling

Remote Treatment Planning

Billing & Invoicing

Compliance Tracking

Claims Management

Customizable Dashboard

Appointment Management

Video Conferencing

Records Management

Patient Scheduling

Third-Party Integrations

Appointment Scheduling

Live Chat

Document Management

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Immunization & Allergy Tracking

Medical History Records

Physician Management

Growth Charts

For Healthcare

Formulary Management

Healthcare Compliance

Payment Processing

Wait List Management

Collaboration Tools

Patient Communications

Patient Management

Diagnostic Reports

For Family Medicine

Drug Reference Database

Onsite Registration

Self Check-in/Check-out

EMR/EHR

Medication Management

For Cardiologists

For Dermatologists

For Fertility Clinics

IVF Treatment Plan

For Obstetrics & Gynecology

For Primary Care

For Orthopedics

For Urgent Care

For Pain Management

For Urologists

Mac OS

Web browser (OS agnostic)

Windows 2000

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

CharmHealth

In Person

Live Online

Webinars

Documentation

Fusion is an EMR (electronic medical record) system designed for OT, PT, and SLP clinics of all sizes. Occupational therapists, physical therapists and speech-language pathologists are able to manage the entire practice from a single platform, with features for automated scheduling, documentation, billing, reporting, and more.

The fully integrated, click & drag calendar enables users to update and edit appointments, set recurring appointments, and send automated text and email reminders to patients. Customized, color-coded appointment presets allow for quick identification by location, appointment type, status, and more, along with filtered view functionality. Users can view staff schedules side-by-side and schedule appointments from any view.

Fusion’s documentation features over 80 templates and quick phrases for smart SOAPs and evals. Users can track and visualize patient progress and specific goal mastery using only relevant metrics such as percent, trials, time, degrees, etc., and automatically graph progress which can be shared with patients, parents, practitioners and payers. Fusion also automatically generates shareable reports including the patient’s goals and progress charts.

Automated billing features include auto-generated claims which are tied directly to daily notes, electronic remits using the automated explanation of benefits (EOB) system, and payer consolidation to submit claims and process master bills for third party payers. Clinic performance dashboards provide real-time insights which allow users to monitor, track and analyze every aspect of the business, including a custom report builder for creating real-time and historic graphs and reports.

Treatment Planning

Admissions Management

SMS Messaging

Progress Tracking

Exercise Library

Invoice Management

Clinical Notes

Care Plan Management

Scheduling

Data Import/Export

Assessment Management

Multi-Location

Email Reminders

Code Processing

Insurance Management

Automated Scheduling

Coding Assistance

Progress Notes

Goal Setting/Tracking

SOAP notes

Drag & Drop

Patient Portal

Charge Capture

Electronic Payments

Customizable Templates

Customizable Forms

For Occupational Therapists

Customizable Reports

Telemedicine

Mobile Access

Mobile Alerts

Confirmation/Reminders

Reporting/Analytics

For Physical Therapy

For Speech Therapists

Self Check-In/Check-Out

Multi-User plans: 

Basic EMR: $29 / user / month *minimum 5 users 

Billing EMR: $49 / user / month *minimum 5 users

Enhanced EMR: $39 / user / month *minimum 5 users


Single-User plans:

Basic EMR: $89 / month

Billing EMR: $159 / month 

Enhanced EMR: $119 / month

CharmHealth vs Fusion

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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