ChiroHD vs DrChrono

RATING:

4.8

(97)

ChiroHD has 97 reviews and a rating of 4.81 / 5 stars vs DrChrono which has 481 reviews and a rating of 3.99 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (97)
4.0 (481)
Ease-of-Use
5 / 5
4 / 5
Value for Money
5 / 5
3.5 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 23, 2024
April 19, 2024
Pros/Cons
  • Pros

  • We do care plans in our office so the ease of the templates and scheduling multiple visits helps us save time and focus on the important things. The app is easy to use and is LOVED by our patients.
  • I also really appreciate the fact that it auto generates almost any kind of report you could think of. I think the most impactful feature about this software is the customer service though.
  • Cons

  • The way the new paperwork prints is a little weird, and sometimes patients aren't prompted to finish the whole things.
  • I have Mac desktops at the front of the office but in the adjusting area have Dells and the Dells will constantly freeze and time out from the software which is a slight inconvenience.
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  • Pros

  • I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.
  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Cons

  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Unable to process credit card payments. Customer service is poor.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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290 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos