ClinicSource vs DrChrono

RATING:

3.9

(65)

ClinicSource has 65 reviews and a rating of 3.92 / 5 stars vs DrChrono which has 477 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (65)
4.0 (477)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 2, 2023
February 7, 2024
Pros/Cons
  • Pros

  • The staff is knowledgeable and helpful. Hopefully will be easy to use when finished setup.
  • The product offers a wide array of features and is very adaptable to the needs of practices both large and small. The vendor is quick to respond and provides excellent customer service.
  • Cons

  • There was a bit of a delay for our staff to get accustomed to having everything so organized in one location. Previously stringing together various platforms created a lapse in a single interface.
  • In fact it doesn't even show you a pop up message after it has logged you out with no warning whatsoever.
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  • Pros

  • I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.
  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Cons

  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Unable to process credit card payments. Customer service is poor.
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Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
Product Screenshot
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383 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos