DrChrono Software

DrChrono Software

Find out more:

294

Recommendations

Find out more:

About DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions. DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals ...
DrChrono claims eligibility status
Slide 1 of 5

DrChrono Reviews

Overall Rating

4.02

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Showing 1 - 5 of 458 reviews

Lauren

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2021

DrChrono

User Profile

Mike

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2018

Love the program. I had all my charts shredded--15 years worth.

chart elimination, eas of use, efficiency

Pros

Now I have all patient data in my small ipad. DrChrono is an efficient and easy program to use. NAd they have very good customer support. Just imagine eliminating all your paper charts!!

Cons

I have to pay for it. LOL. I have no negative comments to make about this great program.

Karolyn

Company size: 2-10 employees

Industry: Medical Practice

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2019

DrChrono Software Review

Positive.

Pros

The ease of use, the numerous videos that provided tutorials, the excellent support and customer service provided by DrChrono's team.

Cons

Have yet to build in telemedicine portal, for example doxy.me, into their platform. That's the only missing piece.

Reasons for switching to DrChrono

Have used Epic for 10+ years and was looking for HIPPA compliant software for patient medical records that could be accessed easily by any device, used remotely by my team for patient care daily, accessed easily by my patients via patient portal, was easy to learn how to use with training support, and most importantly that provided excellent customer service. Their team also provides billing services if needed. Easy to use during telemedicine visits. Have enjoyed all the reports it can generate as well.

Response from DrChrono

We are glad to hear that you enjoy our platform Karolyn!

Replied January 2020

Patricia

Company size: 2-10 employees

Industry: Medical Practice

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2020

Customer Service and Ease of Use is Unmatched

The billing service is very good and efficient. They have made collections much easier

Pros

The ease of use of the program. It makes sense

Cons

There were no cons that I have experienced

Reasons for choosing DrChrono

Liked their product secretions and services to make my life smoother and less

Reasons for switching to DrChrono

Their billing and customer service was very poor

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

April 2020

Very good, support can be faster, down time is a problem, what is better?

Overall, I don't think there is a platform that is a better "value" for your money from BOTH a practice management and charting prospective. If you take the time to set up your system properly, it will work very well for you. Unfortunately, with their fast growth they are having server issues that is slowing the system down at time. This should be resolved and there should be less downtime.

Pros

It is very customization, more than nearly any other option, although there are a few limitations. The clearinghouse is built into the software, which is their best feature. It is easy to use and new providers can be trained in hours (that is correct).

Cons

Billing is not as easily accessible as other areas (a few more clicks than is needed). Logs for lab specimens needs improvement. It needs to be programmed to be used (it is not like an iphone where you are good to go right out of the box). There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.

Reasons for switching to DrChrono

Soapware sold to Athena. We did not like Athena at all--both Practice management and charting.

Popular DrChrono Comparisons