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DrChrono vs Kipu

DrChrono vs Kipu

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Overall Rating
4.0 (486)
4.7 (206)
Ease-of-Use
4 / 5
4.7 / 5
Value for Money
3.7 / 5
4.6 / 5
Customer Support
3.7 / 5
4.6 / 5
Functionality
3.9 / 5
4.7 / 5
Last Review Written
September 5, 2024
August 30, 2024
Pros/Cons
  • Pros

  • It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.
  • Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.
  • Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.
  • Cons

  • Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.
  • There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support is not readily available as it used to be.
  • Many times we are unable change a patient status from "checked in" to "in room. Nobody realizes the program glitched and the patient complains they were in the room forever.
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  • Pros

  • I love the easy functionality of KIPU, I have used other EMR systems for facilities that our managed by our company and KIPU is by far the best. Kipu is worth the investment.
  • This is the best and most user friendly platform I have used in the healthcare industry. Its an excellent tool for client portal, client database, clinical notes, and medical record storage.
  • EMRs have much to do and KIPU does such a great job at it and that deserves recognition and praise.
  • Cons

  • When I first started using it the page didn't update as quickly as it does now. I lost some work in the beginning.
  • As a EMR I’m not crazy about the lack of functionality.
  • I haven't found anything recently to be bothersome.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

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FrontRunners

2022

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Advisor Recommendations

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313 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos