I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.

Unintuitive, clunky, unreliable. On the bright side, DrChrono has a lot of potential to do a lot of things that it doesn't realize due to poor customer service, bugs, and very poor user experience.

The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support  is not readily available as it used to be.

When we initially became a user we loved the customization of the software.

Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support.

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature.

That is their way of fooling people and getting their money. Their product is also worthless but they won’t let you try it unless you pay them.

Unable to process credit card payments. Customer service is poor.

User friendly, easy to access, not complicated to navigate through.

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written.

Well initially the sales team was responsive, quick, helpful. They quickly got us in for a demo.

Excellent help desk when needed which is rare. Excellent electronic prescription iPad integration with the electronic record.

Each page provides a great deal of information. It's worth investing the time to learn how to make the most of the software.

Everything is an add on with extra expense. Customer service is beyond terrible.

I purchased this software for my primary care practice, the features seemed to fit very well.

Great customizable platform/TERRIBLE customer service and help.

My experience is pretty bad with the 'team' at Dr. Chrono. There is no way to actually get in contact with a 'help desk' or to get assistance with issues when the program fails.

Outstanding value for the money. This platform will be foundational as we grow this business.

Most of all, I like the fact that Qualifacts Support is always ready to help you out and give you guidance for any questions or issues that you face.

Biling is difficult, reporting is a little slow and often reports have to be combined to get accurate information.

Ability to customize the product/forms, general ease of use is pretty good.

The training to get a clinician ready to provide care and effectively document services is fairly easy and allows even new staff to start working with consumers quickly.

Very positive experience with Carelogic. Most every aspect of switching to it from our previous system has been a positive.

The customer service and support has been amazing. So wonderful to  have this from company.

It could also have more detailed reports for revenue reporting. Need services to be able to be broken down into further details and more options.

CareLogic presented itself as easily modifiable, which sounds wonderful and has been beneficial when we need to create a specific form for a specialized program.

If the tickets can be answered by the first responding team, they get answered quickly. If they have to be escalated to Tier 2 or 3, it's awful.

This is an easy to use electronic health record that lends itself to behavioral health services. Generally the end users all agree that it is user friendly.

Reporting is limited, at times confusing and sometimes innacurate.

The reports vary from moderate to very slow to generate, which is especially frustrating when trying to close the GL every month or run reports for analysis.

Major cons are system latency and limited canned reporting. Pentaho is integrated with the system however creating reports is not easy.

Currently we find that we are unable to meet many of the Federal programs due to the delay or lack of functionality.

We love the fact that we can pull great data from the system in report form and be able to submit those directly for grants.

I had so many client on my caseload during the 15-16 months that I used this program, it was difficult to remember names and dates.

I can say that deleting information was a bit difficult once information was entered in, so this was the only negative.

Not only does the system fail to communicate on the back end, it typically requires a minimum of 8 + clicks to navigate anywhere within the system.

The ability to integrate the IMPACT assessment module directly into the treatment planning process is fantastic.

Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.

Occasionally system crashes leaving users confused. Configurable forms are hard to maintain.

Great software that will improve efficiency and lower costs for your company.

Due to its lack of integration, the user must comb through many documents to obtain necessary information such as past medications, allergies, medical history, and labs.

We have been with them since 2013 and overall the value is good.

Snagged often, problems often, customer service was somewhat dependent on the day.

I had a good experience working with care logic enterprise.

I takes a lot of keystrokes to do most tasks which leaves more margins for mistakes and the reports a pretty bad.

Very good service upfront but once implementation is completed the customer service is lacking. As a whole it is a good product and I believe we made a good choice.

Features and ease of use have improved over the years since our implementation. Most of the billing and AR features work as intended.

CareLogic is the worst investment one can purchase for their company or practice. Fear this--yes because you got ripped off.

There a lot of improvements needed but that is true of all EHR products on the market as standards and practices are rapidly changing in this field.

Over the past twenty years that I have been working with EHR systems, Carelogic is by far the worst system that I have ever worked with.

US Dollar

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.

DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.

LongDescription

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Meaningful Use Certified

Faculty/Staff Management

Invoice History

Practice Management

Order Entry

Drug Reference Database

HIPAA Compliant

EPCS Compliant

Charting

Digital Signature

Exercise Library

Task Scheduling

SSL Security

Before & After Pictures

Confirmation/Reminders

Credit Card Processing

On Call Scheduling

Virtual Waiting Room

Patient Intake

Electronic Prior Authorization

Recurring Appointments

No-Show Tracking

Medication Alerts/Warnings

Calendar Management

Patient Flow Management

Paper-Based Claims

ONC-ATCB Certified

Multi-Physician

Scheduling

Data Import/Export

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Audit Trail

Medication History

Code & Charge Entry

EMR/EHR

Dunning Management

Claims Scrubbing

E-Prescribing

Single Provider Practice

Outcome Assessment Tools

Role-Based Permissions

Handwriting Recognition

Insurance Management

Initial Assessments

Voice Recognition

Activity Dashboard

Alerts/Notifications

Co-Pay & Deductible Tracking

Reminders

Decision Support

Formulary Management

Medical Billing

Image Management

Physician Scheduling

Customizable Templates

Remote Treatment Planning

Physician Management

Coding Assistance

Billing & Invoicing

Progress Notes

Electronic Claims

For Mental/Behavioral Health

Prescription Renewal

Patient Management

Compliance Tracking

For Physical Therapy

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

Client Management

Quotes/Estimates

Drag & Drop

Healthcare Compliance

Patient Scheduling

Patient Portal

Appointment Scheduling

Multi-Provider Practice

Live Chat

Inventory Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

For Optometrists

For Chiropractors

For Medical Spas

For Healthcare

For Family Medicine

Therapy Notes

Medication Management

Mac OS

Web browser (OS agnostic)

Windows 8

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DrChrono

In Person

Live Online

Webinars

Documentation

Videos

CareLogic is a cloud-based electronic health records (EHR) platform for midsize to large behavioral health and human services organizations. The EHR system offers agencies a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, eprescribing, consumer engagement, billing and reporting.


CareLogic is ONC-ATCB certified and can be used by a variety of organizations within the mental/behavioral health field including psychiatry, psychology, therapy, counseling, substance abuse and others. It also supports mobile, outpatient, community, residential and inpatient settings.


System administrators can modify the CareLogic EHR platform to mirror existing workflows, and it includes a rules-driven validation engine to catch errors in real time. CareLogic is delivered using per user per month pricing model.



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