EpicCare vs NextGen Office (Formerly Known as MediTouch)

EpicCare has 228 reviews and a rating of 4.30 / 5 vs NextGen Office (Formerly Known as MediTouch) which has 1184 reviews and a rating of 4.00 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.30 / 5 (228)

4.00 / 5 (1,184)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 27, 2020

November 20, 2020

Pros/Cons

  • Pros

  • Easy to set smart phrases and less clicking than some other EMR I have used. Good flow and customizable. Speed is pretty good, and usually don't have to wait on pages to load.

  • Best layout, easy to navigate, quick documentation

  • Cons

  • It really takes awhile to build out your templates and create an easy work flow. Lots of work on the front end but it pays off in the end.

  • Health maintenance options could be better, and easier to see and mark as complete. but rest assured it is the best

  • Pros

  • I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.

  • Easy to use , customer service is quick and easy to contact

  • Cons

  • The system works well, though it does take some time to get through and learn the software initially.

  • There are some functions in the claims processing that are a little confusing but the support services are great when we call the help desk in walking me through the process.

Pricing

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Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2020

FrontRunners

2020

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Pricing Guide

2020 Medical Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux